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Usercentrics

By Usercentrics

4.3 out of 5 stars

How would you rate your experience with Usercentrics?

Usercentrics Reviews & Product Details

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Usercentrics Media

Usercentrics Demo - Usercentrics CMP - Banner
Manage Consents, professionally & with ease.
Usercentrics Demo - Usercentrics CMP - Category Level
Manage Consents, professionally & with ease.
Usercentrics Demo - Usercentrics CMP - Mobile Consent Management
The Usercentrics Mobile CMP (In-App SDK) can be easily integrated in all native apps.
Usercentrics Demo - Usercentrics CMP - Admin Interface
Clear overview of your configurations in the intuitive user interface.
Usercentrics Demo - Usercentrics CMP - Analytics Dashboard
Extensive analytics dashboard displaying user interactions and consent decisions.
Usercentrics Demo - Usercentrics CMP - Smart Data Protector
Automatically block script of third-party technologies and display an overlay before consent is granted.
In this video, we will show you how to implement the Usercentrics CMP and activate Google Consent Mode.
Play Usercentrics Video
In this video, we will show you how to implement the Usercentrics CMP and activate Google Consent Mode.
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Usercentrics Reviews (198)

Reviews

Usercentrics Reviews (198)

4.3
198 reviews

Pros & Cons

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Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Great experience for a beginner"
What do you like best about Usercentrics?

I like the fact that it guarantees global compliance and has a wide reach Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

it demands a bit of technical knowledge. Review collected by and hosted on G2.com.

Response from Review Platforms of Usercentrics

Hi there,

Thank you so much for your thoughtful review! We're really happy to hear that Usercentrics is helping you tackle global compliance and support your mission around data protection and transparency.

We know parts of the setup can be a bit technical. We truly appreciate you pointing it out — feedback like yours helps us improve.

Thank you once again!

The Usercentrics Team

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Easy fix to Google google consent policy"
What do you like best about Usercentrics?

Easy to get working and implementation was quick. Had the right amount of features with option price bands Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Can get expensive to get the data you need Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hello there,

thank you for taking the time to leave us a review! We’re glad Usercentrics was easy to implement and provided the right features for your needs. It’s great to hear our solution works well for your unique website setup.

Kind regards,

The Usercentrics Team

Steven M.
SM
Director
Small-Business (50 or fewer emp.)
"Very easy process"
What do you like best about Usercentrics?

The process is easy to set up is very easy Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Nothing at all, everything went smoothly Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hello Steven,

Thank you so much for taking your time to provide us with positive feedback! We greatly appreciate that, as it motivates us to keep enhancing our service and providing the best experience for everyone who uses our products.

Thanks for choosing Usercentrics!

Kind regards,

The Usercentrics Team

VH
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Intuitive and flexible"
What do you like best about Usercentrics?

Easy-to-use interface and good array of customization options. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

I prefered the cookiebot interface prior to merging with usercentrics. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hello Veronica,

Thank you for your feedback! We’re glad to hear that you find the interface easy to use and appreciate the customization options.

Your feedback is incredibly valuable, and we're always working to enhance our service to offer the best experience for our customers.

We’re happy to support you in maintaining GDPR compliance on your website!

Kind regards,

The Usercentrics Team

Álvaro M.
ÁM
Product Manager
Small-Business (50 or fewer emp.)
"Safest mode to be safe"
What do you like best about Usercentrics?

Support for Unity and easy implementation, the possibility to make a custom UI and the support for the main worldwide policies. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

AB Test feature, UI bugs in different devices... Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hey Álvaro,

thank you for leaving us this review! We're pleased to hear that you appreciate our Unity support, ease of implementation, and coverage of global privacy regulations. It's great to know Usercentrics is helping you meet key compliance requirements efficiently. We look forward to continuing to support your privacy needs.

Kind regards,

The Usercentrics Team

Verified User in Oil & Energy
AO
Enterprise (> 1000 emp.)
"User friendly Consent management Platform"
What do you like best about Usercentrics?

User centric provides a very user friendly interface for consent management. It provides everything under one roof event if a business runs multiple websites.

It also allow to duplicate the existing settings-IDs which reduces human effort to create different data processing services again and again id you are using it for multiple websites.

Reporting interface also provides a detailed overview of Consent banner interactions.

Above all, it is compatible with GTM which makes it more desirable. It communicates with GTM and the tags change their behavior according to the user's consent both in basic and advanced consent mode.

Customer support is also very quick. Whenever I need to create a new settings-ID, I get quick response and my work is done very quickly. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Although it provides a friendly user interface, some people with a lomited technical knowledge might face issues while implementing it on website. Also implementing the code on the website might reduce the speed of website but again it would also be a problem with other CMPs.

Overall, I haven't faced any issue while using it as it is easy to connect with GTM as well. Review collected by and hosted on G2.com.

Response from Jana Stovickova of Usercentrics

Thanks a lot for the review and your feedback! We are glad to see you are happy with our CMP solution!

To address one of your concerns - our latest version, so called CMP V3 reduces the size of the data package by approximately 70% and cuts the

number of network requests by around 60%. This leads to faster page speed, improved Google Lighthouse and Core Web Vitals scores, and overall better user experience.

You can read more about the V3 and how to migrate to this new version here:

https://usercentrics.com/knowledge-hub/usercentrics-cmp-v3-migrations/#what-is-usercentrics-cmp-v3-and-what-does-it-deliver-1

Once again, thanks for the review and for being our customer!

Ohav P.
OP
Founder
Small-Business (50 or fewer emp.)
"Founder of AI first startup"
What do you like best about Usercentrics?

the seamless integration in my code, very helpful Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Ui ux is complex and missing instructions and clarity Review collected by and hosted on G2.com.

Response from Review Platforms of Usercentrics

Hi Ohav,

Thank you for your feedback! We're glad to hear the integration worked seamlessly for you and that Usercentrics is helping you meet location-based consent requirements.

We appreciate your comments regarding the UI/UX and clarity of instructions. Your input helps us create a better experience for all users.

Best regards,

The Usercentrics Team

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Excellent from start to finish"
What do you like best about Usercentrics?

Simple to use

Easy to implement

Clear and simple pricing

Gives the comfort of being up to date at all times Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

There is nothing I dislike that I have identified Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hello,

Thank you for your feedback! We're glad to hear that you find our product easy to use and to implement.

We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners.

Thanks for choosing Usercentrics!

Kind regards,

The Usercentrics Team

David K.
DK
CMO
Small-Business (50 or fewer emp.)
"Usercentrics review"
What do you like best about Usercentrics?

Ease of implementation, statistics and design Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Sometimes when it comes to data transmission, it's hard to figure out what exactly causes the Google Tag Manager consent to trigger before the consent is given by user. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics

Hello David,

Thank you so much for your feedback! We greatly appreciate it and are thrilled to hear that you’ve had a positive experience with Usercentrics CMP. Your insights are valuable to us as we continuously strive to improve and provide the best possible experience for our customers.

Thanks for choosing Usercentrics.

Kind regards,

The Usercentrics Team

Niklas Alexander F.
NF
Digital Marketing Consultant
Enterprise (> 1000 emp.)
"Used to be good, not a fan of the new"
What do you like best about Usercentrics?

That it used to be good, now however the UI is complicated, hard to get the setting ID Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Hard to get the setting ID, forced to have accept all button rather than just the save settings with all categories preselected/not selected. Furthermore, the experience in GTM is worse too with no variable checker in community vendor any longer. Not a fan! V2 is shit Review collected by and hosted on G2.com.

Response from Review Platforms of Usercentrics

Hi Niklas,

We are truly sorry for the inconvenience you experienced with our product. Our goal is to provide the best possible experience for our customers, and we regret not meeting your expectations this time.

We are investigating your issue to ensure you receive the attention and resolution you deserve.

Thank you for your patience and understanding. We value your feedback and will use it to improve our services.

Kind regards,

The Usercentrics Team

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