Upwork Features
Hiring (4)
RFP Creator
Provides templates to create and distribute request for proposals.
Messaging
Enables users to message with freelancers before and after an agreement.
Freelance Screening
Provides verification of a freelancer's identification.
Freelance Profiles
Displays profiles of freelancers with pertinent information.
Project Management (4)
Calendar
Provides a project calendar visible for both the freelancer and employer.
Guidelines and Policies
Shares documents like style guides with the freelancer.
Workflow Builder
Enables the user to build project workflows that are visible for both the freelancer and employer.
Digital Asset Management
Provides a space to store digital assets which can be used by the freelancer.
Payment (4)
Payment Automation
Automatically pays the freelancer upon completion or approval of a project.
Secure Payments
Provides a method for secure payment.
Multi-Currency Payments
Enables the user to make payments in multiple currencies.
Multiple Payment Methods
Provides multiple methods for the user to pay the freelancer.
Platform Basics (3)
Payment
Contains built-in payment processing capabilities or integrates with payment processing software
Project Management
Manages budgets and deadlines.
Dashboard
Has a centralized dashboard for users to interact with.
Platform Performance (2)
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Content (5)
Contracts
Creates new or templated contracts for freelance and extended workforce.
Request Tool
Creates, resuses, and issues request for proposals (RFPs), assignments, and other requests.
Selection Management
Track and organize selection of freelancers and contractors.
Invoicing Tool
Invoice generation and submission for managing freelance, contract, and extended workforce.
Proposal Tool
Freelancers and other participants can create, share, and respond to RFP and work requests.
Platform Additional Functionality (3)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Mobility
Is accessible from a mobile device and by users on the go.
Portal
Contains a portal to facilitate third-party or client application access.
Generative AI (1)
AI Text Summarization
Condenses long documents or text into a brief summary.





