Compare Freelancer.com and Upwork 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (95.5% of reviews)
Entry-Level Pricing
No pricing available
Free
Freelancer.com
Star Rating
(165)4.0 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Freelancer.comUpwork
Star Rating
(3,184)4.5 out of 5
Market Segments
Small-Business (95.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Upwork excels in providing a seamless user experience, with many users highlighting its intuitive interface that makes it easy to find and hire freelancers. In contrast, while Freelancer.com is noted for its simplicity, some users mention that it can feel less polished, with a more straightforward layout that may not cater to all user preferences.
- Users say that Upwork's customer support is a standout feature, with many praising the "top-notch support people" who are responsive and helpful. On the other hand, while Freelancer.com does offer support, some users feel it could be improved, as they report mixed experiences with response times and issue resolution.
- Reviewers mention that Upwork's ability to connect clients with verified freelancers is a significant advantage, providing peace of mind that the freelancers are legitimate and serious about their work. Freelancer.com, while offering a wide range of freelancers, does not emphasize verification to the same extent, which can lead to concerns about the quality of candidates.
- According to verified reviews, Upwork's extensive pool of freelancers allows for a more selective hiring process, which many users find beneficial for their projects. In contrast, while Freelancer.com also has a large user base, some users feel that the quality of freelancers can vary more widely, making it harder to find the right fit for specific needs.
- Users highlight that Freelancer.com offers a transparent bidding process, allowing clients to see other bids and better understand the market. This feature is appreciated by users who value transparency, but it can also lead to overwhelming choices. Upwork, while not offering the same bidding visibility, simplifies the selection process by showcasing top-rated freelancers based on client feedback.
- Reviewers note that both platforms have their strengths in payment automation, but Upwork stands out with its secure payment system, which users feel provides greater assurance. Freelancer.com users appreciate the multi-currency payment options, but some express concerns about the overall security and reliability of transactions.
Pricing
Entry-Level Pricing
Freelancer.com
No pricing availableUpwork
Basic
Free
Hire for occasional, project-based work.
Get started for free.*
- Marketplace access — skilled freelancers across thousands of skills
- Talent profiles — portfolios, ratings, and work history
- Hiring tools — proposals and terms in one place
Free Trial
Freelancer.com
No trial information availableUpwork
Free Trial is available
Ratings
Meets Requirements
8.0
103
8.8
2,378
Ease of Use
8.3
105
8.9
2,429
Ease of Setup
7.7
36
8.9
1,654
Ease of Admin
7.0
9
8.8
655
Quality of Support
7.8
99
8.2
2,121
Has the product been a good partner in doing business?
7.3
10
8.7
663
Product Direction (% positive)
7.4
98
7.3
2,252
Features by Category
Platform Basics
Not enough data
8.7
66
Not enough data
7.9
65
Not enough data
8.3
66
Generative AI
Not enough data
6.6
56
Platform Performance
Not enough data
7.1
58
Not enough data
8.5
71
Not enough data
Feature Not Available
Platform Content
Not enough data
8.3
66
Not enough data
7.9
60
Not enough data
8.1
73
Not enough data
8.2
58
Not enough data
8.1
59
Platform Additional Functionality
Not enough data
8.1
60
Not enough data
8.4
60
Not enough data
8.2
59
Hiring
7.8
57
7.1
1462
8.3
80
8.8
1892
8.1
74
8.5
1776
8.6
78
8.8
1881
Project Management
Feature Not Available
7.2
1058
8.2
66
8.1
1683
7.9
62
8.5
24
Feature Not Available
7.7
1589
Payment
8.1
71
8.8
1846
8.6
72
9.3
1897
8.7
66
8.1
1470
8.5
69
8.5
1586
Categories
Categories
Shared Categories
Freelancer.com and Upwork are categorized as Freelance Platforms
Unique Categories
Freelancer.com has no unique categories
Upwork is categorized as Freelancer Management Systems
Reviews
Reviewers' Company Size
Freelancer.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upwork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.2%
Information Technology and Services
18.5%
Writing and Editing
5.0%
Design
5.0%
Marketing and Advertising
5.0%
Other
41.2%
Marketing and Advertising
15.1%
Information Technology and Services
9.3%
Computer Software
9.1%
Writing and Editing
6.8%
Graphic Design
4.9%
Other
54.7%
Discussions
Why payoneer is not attached for withdrawals in freelancer.com?
1 Comment
KM
Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social...Read more
What is the best way to win freelancer contests?
1 Comment
KM
Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social...Read more
Freelancer.com has no more discussions with answers
As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?
2 Comments
PS
Describe your expertise and show some samples. Try to bid first. Deliver projects on time. Be pricing competitive. Then done. You will grow soon.Read more
What is Upwork used for?
2 Comments
MA
Upwork is a global freelancing platform that connects businesses or individuals (clients) with skilled professionals (freelancers). It’s used for both hiring...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
