The software is intuitive, which has made it easy to train our team and integrate it smoothly into our day-to-day operations. I also appreciate that it includes all the tools we need to manage our processes efficiently, while keeping everything organized, clear, and easy to access when we need it. Review collected by and hosted on G2.com.

It has been a pleasure working with the company. I haven’t had any issues or problems. Throughout the entire process, the support team has been very attentive, and we’ve remained open to improving our processes whenever possible. Review collected by and hosted on G2.com.

I really love that it offers clear benefits for businesses. I love being able to optimize my work and manage, evaluate, and track inventory all in one place. It saves me from having to handle everything on paper. I also appreciate that it’s easy to use, and that the constant product updates keep improving our efficiency and overall product management. Review collected by and hosted on G2.com.

Overall, my experience with UpKeep has been excellent. I’m honestly surprised that more people don’t know about it or use it. I don’t have anything negative to say— I use it daily at work, and it consistently does the job I need it to do. Review collected by and hosted on G2.com.

I like the Nova AI integration in UpKeep. It makes creating a more fluid work order process easier by allowing me to upload files and extract the needed information with AI assistance. This capability makes programming preventative maintenance much easier and more uniform. There's just so much it has helped with thanks to access to Nova. Review collected by and hosted on G2.com.

Only thing that I've really ran into trouble with UpKeep is being able to scan my manuals because we're an older company. I scan the manuals in using my printer and send them to my email. And I have tried every way I can to make it easier to take the information from the scanned documents and get it into UpKeep and have Nova process it, and it's just been a struggle. Review collected by and hosted on G2.com.

I like the automation of work orders, it keeps me organized. It greatly simplifies documenting our work and has significantly improved our asset management. I also appreciate the customization options for work orders, it has excellent features. Review collected by and hosted on G2.com.

There's nothing I don't like about it, honestly, I can't think of anything. It offers a robust platform with any impressive features, frankly, I haven't encountered a single drawbacks. Review collected by and hosted on G2.com.

This has been day vs night compared to our prior CMMS software. I love the easy to navigate user interface. The mobile app has been extremely handy to use. Vs our other software we used prior to this, i love that i can quickly interact with an actual human being for customer support!

I feel as a team we've been able to keep track of things much better, and once we've been using this for awhile i feel it will prove to be extremely beneficial. Review collected by and hosted on G2.com.

Honestly nothing yet...I've been extremely happy with the transfer to UpKeep and i feel the team over there is always open to feedback if any issues do arise.

They've been great to deal with :) Review collected by and hosted on G2.com.

The system provides clear visibility into work orders, and I really appreciate how easy it is to use. It supports an excellent workflow and should make troubleshooting much easier in the future. The reporting module is especially strong—a fantastic, superb tool for tracking maintenance. Review collected by and hosted on G2.com.

Some functions can take a while to load, and a drop-down calendar for selecting past dates would be helpful. Printing work orders also requires extra attention, and some of the search functions still aren’t working perfectly. Review collected by and hosted on G2.com.

The setup process is simple, and the system feels well organized and efficient. The platform is easy to navigate and intuitive, and it stands out to me as one of the most user-friendly software options. It also offers excellent order-tracking capabilities, and the order management features are outstanding. Review collected by and hosted on G2.com.

It’s genuinely the easiest software I’ve ever used. Honestly, there’s nothing I don’t like about UpKeep. The platform is very user-friendly, and everything feels thoughtfully designed with the end user in mind. Review collected by and hosted on G2.com.

I love how the software allows me to edit and easily customize management workflows. It has good facility management, is easy to use, and has powerful features. It's been helpful for organizing work orders, and I appreciate the well-designed control panel. Review collected by and hosted on G2.com.

All the modules are working correctly, and I’m satisfied with the platform’s overall performance. It runs smoothly and reliably, and I haven’t noticed anything significant that needs improvement at this time. Review collected by and hosted on G2.com.

The software is extremely user-friendly and has a solid foundation. I appreciate being able to configure the system to suit my needs, and the custom reporting features are easy to use. All the necessary functions are available, and it offers numerous high-quality reports. Review collected by and hosted on G2.com.

There are some broader issues overall, and at times it takes longer than expected to receive a response. Some features also need to be adjusted manually and require additional help to fully understand. Review collected by and hosted on G2.com.

The user-friendly administration interface offers all the essential functionality needed to manage day-to-day operations. I especially appreciate being able to handle preventative maintenance, and overall it’s excellent software for project and order management. We’re able to track maintenance smoothly and without any issues. Review collected by and hosted on G2.com.

A better reporting system is needed, the current reporting tool can be very complex. Finding past reports requires too much searching, and the system is sometimes slow. Review collected by and hosted on G2.com.