UpCloud Reviews & Product Details

Extremely responsive and great customer support, no need to wait to get responses to your questions and feedback is taken to team directly from the support chat.

Servers offer latest 5th Gen EPYC CPUs (9575F to be specific), which have very good performance for both multi-core and single-core needs.

Very generous "Fair Usage Limit" for outgoing network bandwidth outside the DC's. It's basically free egress unless you're doing something really heavy, in which case I believe a quick chat with the customer support will solve that as well.

For more direct server management/usage, it's been very easy to use, instructions on how to connect to the server using SSH are easily available and reflect the current network settings of given server.

The CPU server pricing is very fair given the above, and I have a 24/7 WebRTC SFU running on one lower-end server without any issues or downtime so far. Review collected by and hosted on G2.com.

GPU pricing is bit heavier compared to other providers, also there's only single GPU model available at the moment and it's only NVIDIA (L40S). Would love to see other vendors for their SR-IOV support.

Lack of CaaS (Container as a Service) features, there's Kubernetes but that's quite heavy for my simpler needs.

Lack of Team/Project grouping or similar feature which allows multiple accounts to manage shared servers with possibly shared funds. The feature is in their roadmap, however I believe this is quite important for any larger projects and should've been added long ago.

Some of the server templates are very outdated, granted it's hard to keep a rolling distribution such as Arch up-to-date, but since it's an option - I'd expect it to be kept up-to-date with couple months of lag atleast, not over a year. Additionally, the custom image storage option is perhaps bit too pricey, since you can have storage device with same size bundled with a server plan for way cheaper. Review collected by and hosted on G2.com.

As a sysadmin with over a decade in managing cloud infrastructures, I’ve worked with multiple providers but UpCloud has stood out for the last 5 years as my most reliable choice. Their intuitive dashboard, free daily backups, and lightning-fast live chat support streamline my workflow and keep systems running flawlessly. Zero downtime in half a decade is rare in this industry, and that’s exactly what I’ve experienced. Recommended by a trusted peer, UpCloud continues to deliver the performance and stability that serious professionals demand. Review collected by and hosted on G2.com.

If I could suggest one improvement, it would be to make disk resizing and password resets more seamless, as they currently involve a bit of manual work. Review collected by and hosted on G2.com.

Great performance, modern and easy online interface. It is super easy to implement instances, and supports features such a reverse dns settings without customer contact. Further more the integration with infrastructure as code tooling is very good. I've not had a need to contact customer support as everything is smooth and easy, however they reached out me to see how we are doing and whether we required any assistance. That was a nice touch. Our services are running daily, with easy backups integrated. Furthermore have I already mentioned this is an EU provider, and owned wholly by an EU company. This is important for data sovereignty. Review collected by and hosted on G2.com.

The only downside I've found at the moment is billing; I'm not keep on the top up system, it makes invoicing in a business context and processing the receipts cumbersome. But what is truly cumbersome is that there is no grouping of services, and thus applying different cost centers and processing them quickly is a pain. Not only that, the bills include the UUID and not the names or tags. I hope they resolve this quickly. Review collected by and hosted on G2.com.

After 2 years.....

Easy to spin up multiple different VMs qucikly and then delete them when you're done.

Simple interface that is clear and works really well. You can logon to a VM after a few clicks and about 45 seconds.

API so you can do lots from code & Terraform.

I've seen comments about complicated costings and poor support. In my experiance support has been very good, when I've needed it.

How much something is going to cost is very clear, you know how much it is before you create the service. Ongoing costs can be complicated to work out as all costs are logged by a UUID, but that's getting updated I believe.

Costs are very competive.

Disks are very quick, even the standard disks.

No charge for Egress is brilliant.

Documentaion is good.

I get a server console and can watch it boot.

Only really used for VMs and a bit of Object Storage. Not used DBs or K8s.

We have multiple VMs behind Nginx proxy servers.

Multiple datacenters in different countries.

New services constantly being added. Review collected by and hosted on G2.com.

This isn't Azure or AWS, don't expect the same things they offer. There are limted services available, which might not suite everyone, but what's there is very good. Review collected by and hosted on G2.com.

Upcloud bring prices adapted to your business (we spend thousand of eur monthly) . We are using upcloud during 11 years.... (we started in october 2014) and support, prices, upgrades was always their at the right moment for us....support is very good and with an high IT level. very easy to understand, very easy to manage...all is think to be just "business oriented" with a minimum of time spent on non-valuable time. Very easy to onboard everybody from non-technical to technical people. SLA is quiete perfect too. Review collected by and hosted on G2.com.

In 11 years of use we did not have any negative feedback to give. Review collected by and hosted on G2.com.

The best thing about UpCloud is their service. I find that I actually deal with people and over the years, usually with the same people. That is just great.

Also, the dashboard and subsequent screens are really clear and they've got great help. As individual user/developer, at times I find it hard to find all the intricacies of running a server and then their help is really valuable Review collected by and hosted on G2.com.

I'd be hard pressed to come up with things I don't like about UpCloud. Review collected by and hosted on G2.com.

Easy to use platform and best support team ever.

Costs are low.

Real easy to implement infrastructure ad code and terraform with lots of online samples

It will be my goto platform in the future Review collected by and hosted on G2.com.

Missing global cross datacenter load balancing and DNS with Geo blocking to be able to build zone redundancy accross data centers

Server group network security rules

Lack for build in terraform backend "s3" support for storing terraform state online. Eventhough this can be done using a Managed Object Storage it would be nice to have it supported out of the box and integrated in the upcloud terraform provider

Maybe build in support in UI for creating server templates Review collected by and hosted on G2.com.

Reliability

100% availability Guarantee

Ease of use

Price Performance Review collected by and hosted on G2.com.

not yet popular like AWS, Google Cloud or Azure Review collected by and hosted on G2.com.

Transparent Pricing:

UpCloud’s pricing is clear and straightforward, with no hidden fees. This transparency makes budgeting easy and gives us confidence in scaling our infrastructure as needed.

Performance & Reliability:

The platform delivers excellent performance and reliability. Our applications run smoothly, and we’ve experienced only some negligible downtime - none of it in recent years.

Comprehensive & Flexible Services:

UpCloud offers a wide range of features, from virtual servers and object storage to flexible networking options, managed databases and k8s. The API is well-documented and allows us to automate and customize our DevOps workflows efficiently.

Support:

The support team is responsive, knowledgeable, and always quick to resolve any issues or answer questions. This level of support has been a significant factor in our satisfaction with the platform.

Affordability:

The pricing is competitive and matches the quality of the services provided. We feel we are getting excellent value for our investment. Review collected by and hosted on G2.com.

The permissions on the Administrative panel could be more granular for subaccounts.

We had some network performance issues, before their new object storage was available (directly) at multiple data-center locations, but now it's only a shadow of the past. Review collected by and hosted on G2.com.

We run our SaaS on UpCloud servers with a managed database so far everything is very simple to manage. Also their support has always been really fast and thought out of the box with us to help us automate our accounting processes. Review collected by and hosted on G2.com.

Many maintenance emails on the object storage front, it makes it appear that the object storage is not yet as mature as the rest of the platform. Review collected by and hosted on G2.com.