--- title: UpCloud Reviews meta_title: 'UpCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how UpCloud works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 82 scale: '5' date_modified: '2026-10-13' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

UpCloud Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the fast and knowledgeable customer support from UpCloud, significantly enhancing their overall experience. (18 mentions)
Users appreciate the ease of use of UpCloud, finding their interface and features simple to manage and implement. (15 mentions)
Users highlight the fast performance of UpCloud's AMD EPYC servers, enhancing their overall satisfaction and productivity. (8 mentions)
Users value the 24/7 support from UpCloud, enjoying quick responses and proactive customer engagement for enhanced experience. (6 mentions)
Users highlight affordable pricing for UpCloud, making it an attractive choice for their server needs. (6 mentions)
Users find the GPU pricing quite high and limited options, impacting their overall satisfaction with UpCloud. (6 mentions)
Users note the limited customization options in UpCloud, particularly regarding GPU models and outdated server templates. (3 mentions)
Users note the limited features of UpCloud, particularly in GPU options, CaaS, and collaboration tools. (3 mentions)
Users find cost management cumbersome due to pricey GPU options and difficulty tracking expenses without grouping features. (2 mentions)
Users highlight the limited tools of UpCloud, noting insufficient GPU options and outdated server templates. (2 mentions)

5 Pros or Advantages of UpCloud

5 Cons or Disadvantages of UpCloud

UpCloud Reviews (82)

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UpCloud Reviews (82)

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4.6
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An C.
AC
An C.
Founder and Chief Game Changer, Gamification and Game Designer
Small-Business (50 or fewer emp.)
"Smooth AWS-to-Upcloud Migration with Great Support and Big Cost Savings"
5/5
What do you like best about UpCloud?

Very helpful sales experience and willing to dig deep into infrastructure comparisons with technical assistance. It made the move from AWS to Upcloud smoother and we managed to get everything working in a few weeks without downtime and saved significantly on our costs. Highly recommended them. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

So far nothing, UI is clear, integrations are clear and performance has been great. Review collected by and hosted on G2.com.

Patrik J.
PJ
Patrik J.
Team Lead, Managed Cyber Security Services / DNV Cyber
Small-Business (50 or fewer emp.)
"UpCloud Delivers Affordable, Stable Performance with Superb 24/7 Support"
4.5/5
What do you like best about UpCloud?

For us, the most important factor was that UpCloud is a Finnish-based company, with datacenters/PoPs available around the world. So far, their customer support has been superb. They’re genuinely helpful and will assist you in solving issues, whether it’s day or night.

Pricing for the services is very affordable and has helped us grow faster against competitors who rely solely on huge hyperscalers like Azure or AWS. Performance—both the network and the infrastructure itself—has been stable, and we haven’t faced anything unusual so far.

That said, the UI/UX could use some improvements. For example, it would be great to have an option to see system resource usage directly on the dashboard. The same goes for user password resets: even though it’s quite well documented, I still find it hard to understand why this can’t be done with a simple push-button option directly on the dashboard.

So far, we haven’t needed the integrations or AI tooling, since we run on very basic infrastructure. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

I think the biggest weakness is the UI. I don’t see this as a major issue—or something more IT-focused, technical users wouldn’t be able to work through—but as we welcome more "mudbloods" into the tech world by making everything low-code, no-code, whatever-code, I can see it becoming a problem. The interface just isn’t as clear for people who are newer to the field. Review collected by and hosted on G2.com.

Dan E.
DE
Dan E.
Owner
Small-Business (50 or fewer emp.)
"Cost-Efficient, Stellar Support, and High Performance"
5/5
What do you like best about UpCloud?

I really appreciate UpCloud's server performance, which is amazing and doesn't compromise speed despite being more affordable. The chat support is fantastic; unlike my previous host's ticketing system, UpCloud's chat support team is knowledgeable and directly helpful. Additionally, the ability to have a data center in Chicago and a bundled free firewall are great features. The cost savings of 66% without any performance sacrifices have been significant, especially in my startup phase. The free trial was a big deal for me, allowing everything to be set up perfectly before committing. The initial setup was quite easy, similar to what I was used to, and that was reassuring. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

Configuring the firewall was unintuitive. It wasn't clear that you specify the port to allow packets to reach your server, not the port for incoming connections. If you want the same port to let in and reach the server, I thought you set them both the same, but you don't. Review collected by and hosted on G2.com.

Siina M.
SM
Siina M.
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Intuitive Dashboard, Top-Notch Support, and Great Value with Robust API"
5/5
What do you like best about UpCloud?

Their dashboard is clutter-free, intuitive, and easy to navigate, and their customer support is truly top-notch. All of their plans, including the “Starter” option, perform very well within the resources that are allotted. The UpCloud API is robust and straightforward to integrate with existing tools, as well as with bespoke scripts. UpCloud Essentials are a welcome set of free services that help augment the foundation of any project. The price is 100% worth it for what you get. They also offer GPU servers if you’re doing AI or other accelerated workloads. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

The only thing I’ve found that I dislike, even if it’s minor, is that their documentation isn’t always fully reflective of the current implementation of their services. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Value, Fast Support, and Rock-Solid Uptime"
4.5/5
What do you like best about UpCloud?

The price/performance for the services are excellent.

When we need support, UpCloud responds very quickly and you always get a knowledgeable member of staff on the case. is excellent.

Unbelievable uptime which is great for our mission-critical workflows.

Deployment of our infra is done via Terraform modules, which makes integrating UpCloud into our stack a breeze.

The Control panel is also quite easy to use, and makes deploying, or resizing resources very easy.

We were also very happy that UpCloud started providing GPU servers, which we use for our in-house AI workflows, and related development projects.

We have enough confidence in UpCloud that we have no hesitation in advising our customers to also choose for UpCloud. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

Some people may dislike the UI, as it can appear less slick than the big hypervisors, but I prefer time spent on function rather than form. Navigation on the UI can do with minor tweaks. Review collected by and hosted on G2.com.

Lily H.
LH
Lily H.
Head of Engineering
Small-Business (50 or fewer emp.)
"Quick Kubernetes Setup and Fast Volume Provisioning"
4.5/5
What do you like best about UpCloud?

I was able to get up and running pretty quickly, the Kubernetes instance provisioned quickly and I had all that I needed to provision volumes. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

There's some ambiguity between tiers, on one starter deployment I got Zen 2 cores and on another starter node group I got Zen 5 cores. Review collected by and hosted on G2.com.

Magnus D.
MD
Magnus D.
Developer
Small-Business (50 or fewer emp.)
"Low Latency in Oslo and a Great Dashboard Experience"
5/5
What do you like best about UpCloud?

Really enjoy the low latency from here in Oslo. I want to support european digital infrastructure sovereignty. The developer experience in the dashboard is very good. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

I can't come up with anything. I guess just expand the range of products and services. Maybe push prices even further. Review collected by and hosted on G2.com.

KE
Karl E.
Administrator
Small-Business (50 or fewer emp.)
"Easy-to-Use Block Storage System"
4.5/5
What do you like best about UpCloud?

Very nice and easy to use Block storage system. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

Billing and where the money goes can sometimes feel a bit intransparent. I occasionally have to dig around and check older backups or something similar to understand it. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Clean, Intuitive UI That Makes Server Management a Breeze"
4/5
What do you like best about UpCloud?

The UI/UX is clean and intuitive, and the control panel is easy to navigate, so spinning up and managing servers only takes a few clicks. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

It doesn’t support virtualization on the server. /dev/kvm isn’t supported, which makes testing difficult. Review collected by and hosted on G2.com.

Kabir A.
KA
Kabir A.
DevOps Engineer
Small-Business (50 or fewer emp.)
"Affordable, Reliable Cloud Hosting with Highly Responsive Support"
5/5
What do you like best about UpCloud?

It is one of the cheapest cloud and their support is very active and co-operative. I used for long time and there no downtime faced, So, keep it up UpCloud and recommended. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

UpCloud should define the bandwidth usage limit within the server settings. Review collected by and hosted on G2.com.