Unlayer Reviews & Product Details

The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding knowledge. The embed capability integrates smoothly into existing platforms, and the white-label support makes it feel completely native to the product. Custom blocks and reusable content sections are a great time-saver, and the ability to export designs in both HTML and JSON formats adds useful flexibility. The developer-friendly API with lifecycle hooks also makes it straightforward to build additional functionality around the editor. Review collected by and hosted on G2.com.

The styling customization options can feel a bit limited in certain areas, and it would be nice to have more granular control over the mobile view. It's not a dealbreaker, but there's definitely room to grow there. Review collected by and hosted on G2.com.

Unlayer stands out for its smooth learning curve and quick, easy-to-use tools, making it simple to implement even without technical expertise. With frequent use, I’ve found it offers strong integrations, a rich set of features, and a responsive experience overall. Review collected by and hosted on G2.com.

Rounded corner support is missing in some elements which makes it harder to match modern design styles perfectly. Review collected by and hosted on G2.com.

It was very easy to implement in our CRM product. Review collected by and hosted on G2.com.

We want:

- Preview-only mode

- Present version of Unlayer have a feature to show preview at first rendering, but user can exit from preview mode. We have a feature to show previews of already-sent emails for users, so we want preview-only mode.

- Amazon S3 integration should be more secure

- In the document, you say 'You need to uncheck "'Block all public access" for S3 storage.' but we think unblocking all public access is not required and too unsecure. We enable "Block all public access" and until now we can use Unlayer correctly, so this setting should be reconsidered. Review collected by and hosted on G2.com.

The drag-and-drop editor is very user-friendly, the templates are flexible, and the design elements are easy to customise. It makes creating professional emails quick and straightforward, even if you don’t have any design or technical skills. Review collected by and hosted on G2.com.

Some features are missing and a few custom edits take extra efforts. Review collected by and hosted on G2.com.

My company has been using Unlayer for many years now. It was very easy to set up. I makes it very easy for our customers to create email templates that they can use within their automated campaigns. The ability to configure or even add custom blocks allows us to provide functionality specific to our product and our customers' use cases. Review collected by and hosted on G2.com.

Unlayer's licensing model in not inexpensive. In addition to the monthly fee you also have to pay fees for have more than a few custom blocks.

lt would be nice to have a more complete private hosting option. Review collected by and hosted on G2.com.

I have been using Unlayer for about three years, primarily for allowing our customers to create email templates and landing pages. One of the aspects I appreciate most is the email template editor, which includes useful safeguards ensuring only permitted elements are allowed. This feature provides an added layer of security and compliance, making it a reliable tool for our email marketing needs. The landing page editor is also highly intuitive, which makes it straightforward and effective to use, enhancing our workflow without a steep learning curve. I also value that Unlayer is a Software as a Service (SaaS) solution, which means it is consistently updated, eliminating the burden of manual updates and ensuring we are always using the latest version. The ability to upload media directly to our own configured Azure BLOB storage is another significant advantage, providing us flexibility and control over our media assets. Moreover, Unlayer is immensely valuable because it saves us from the time-consuming task of building and maintaining an email template and landing page editor ourselves, allowing us to focus on our core business activities while benefiting from a commercially maintained product. Review collected by and hosted on G2.com.

I found the newly introduced plans for Unlayer unsatisfactory as they did not offer significantly more benefits compared to the higher cost. In fact, there were instances where we lost functionality unless we paid extra. Additionally, the initial setup of Unlayer was challenging because it was not a simple drop-in replacement for Froala Editor, which added complexity to our transition. Review collected by and hosted on G2.com.

Designing professional Emails feels effortless with Unlayer. The drag and drop editor is smooth, templates are flexible and you can create professional designs quickly without needing an coding skill. Review collected by and hosted on G2.com.

Ocassional loading delays when working on heavier designs, especially with multiple sections. Review collected by and hosted on G2.com.

I greatly appreciate how Unlayer simplifies the maintenance of email editors, allowing my small team to focus on other essential areas of our platform. The feature that allows viewing the responsive design on different devices, such as computers and mobile phones, is extremely useful. The integration of the artificial intelligence assistant is also a good starting point to enrich the template creation experience. The technical ease and simplicity of setup allowed us to start using the tool in less than a week. These factors, combined with the user experience in creating templates, make Unlayer a solid and effective choice that well meets the needs of our team. Review collected by and hosted on G2.com.

The times I needed support, it took some time to identify simple points. I don't know if the support capacity is small, but I think it should be more practical. Review collected by and hosted on G2.com.

This tool is extremely user-friendly, which is perfect for someone like me with limited HTML experience. It's straightforward to design an email template and then simply copy and paste the code into a newsletter. Review collected by and hosted on G2.com.

So far, my experience with Unlayer has been entirely positive. At this point, I have nothing negative to mention about Unlayer. Review collected by and hosted on G2.com.