Unikomm Reviews & Provider Details

Unikomm is a dedicated ServiceNow Elite Partner based in Riyadh, Saudi Arabia, specializing exclusively in ServiceNow products and services. Since 2014, Unikomm has been instrumental in assisting businesses across the Kingdom of Saudi Arabia , Bahrain, and the broader Gulf Cooperation Council region in transforming their IT and business operations. With a team of over 165 certified professionals, Unikomm has successfully supported more than 75 top-tier organizations, including many of Saudi Arabia's top 100 companies, in modernizing their processes and enhancing operational efficiency. , [prnewswire.com] Key Features and Functionality: - Comprehensive ServiceNow Solutions: Unikomm offers end-to-end services encompassing product sourcing, deployment, configuration, and support, ensuring clients fully leverage the ServiceNow platform. - Expertise Across Multiple Domains: The company provides specialized solutions in IT Service Management , Governance, Risk, and Compliance , Customer Service Management , and enterprise automation, tailored to meet diverse business needs. - Proven Track Record: With over 70 successful ServiceNow deployments in the Gulf region, Unikomm boasts a 95% customer retention rate and a 90% customer satisfaction rating, reflecting its commitment to delivering high-quality services. Primary Value and Solutions Provided: Unikomm's primary value lies in its ability to drive digital transformation by integrating and optimizing IT platforms, thereby improving operations and visibility. By automating processes, Unikomm helps businesses boost productivity, efficiency, and profitability. Their services enable organizations to modernize IT and business operations, enhance customer experiences, and achieve strategic objectives, all while ensuring a high return on investment.