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Unblu

By unblu

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4.5 out of 5 stars

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Unblu Reviews & Product Details

Unblu Media

Unblu Demo - Secure Messenger
Text-based conversations that are convenient, secure, and entirely natural.
Unblu Demo - Co-Browsing
The ultimate in remote visual collaboration to better support, advise – and generate additional revenue.
Unblu Demo - Video & Voice
Delight prospects and customers with quick-launch Video & Voice calls in a download-free environment.
Unblu Demo - Document collaboration
Share, view, edit, annotate, and sign. Go through the document together – wherever you are.
Unblu Demo - Interaction Management Hub
Consolidate all preferred channels (SMS, WhatsApp, and more) into one single hub for easy conversation continuation and elevation.
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Unblu Reviews (18)

Reviews

Unblu Reviews (18)

4.5
18 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Unblu for its secure co-browsing feature, which enhances real-time customer interactions and builds trust. The easy setup and integration with existing systems are also highlighted, making it a valuable tool for financial services. However, some users note that the interface can feel cluttered at times, which may hinder usability.

Pros & Cons

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MA
Enterprise Architect
Information Technology and Services
Small-Business (50 or fewer emp.)
"Confidential communication with my financial clients"
What do you like best about Unblu?

Unblu is especially good at enabling clients’ communication to be safe and legal. This is particularly true when it comes to starting co-browsing sessions it does not require much effort. This is because such a system encourages teamwork and ensures that customer loyalty is cultivated and maintained. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

Unblu’s file sharing feature is inconvenient. Handling large scanned financial documents for uploading and downloading uses time and is not very smooth. Small file size limitations mean that I have to divide files into smaller sections, which introduces additional steps and slows down the process. Review collected by and hosted on G2.com.

MA
Software Developer
Small-Business (50 or fewer emp.)
"Great Feature with Efficient Solutions"
What do you like best about Unblu?

Unblu distinguishes out due to its simple setup and seamless integration. What I value the most is its safe co-browsing feature, which allows agents to navigate online pages alongside customers. It stays efficient and successful thanks to responsive asistance and regular updates. It's a wonderful way to improve customer interactions. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

Unblu performs admirably overall, but the interface can feel cluttered at times. Furthemore, uploading and downloading huge files can be time- consuming and unreliable. Review collected by and hosted on G2.com.

MA
SPS ASSOCIATE
Enterprise (> 1000 emp.)
"My review for this wonderfull Application"
What do you like best about Unblu?

The easy to use interface and the fact that it is a one stop solution for so many things. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

Too vast, But the instructions and the arrangements are clear so no issues. Review collected by and hosted on G2.com.

SA
SP-Support-Vendor Support-VAR
Enterprise (> 1000 emp.)
"Review about Unblu"
What do you like best about Unblu?

I like the UNBLU software smooth working Review collected by and hosted on G2.com.

What do you dislike about Unblu?

There is nothing dislike about UNBLU because it is very smooth Review collected by and hosted on G2.com.

Shafquat J.
SJ
Seller Support Associate Sr
Retail
Small-Business (50 or fewer emp.)
"About Unblu"
What do you like best about Unblu?

Unblu is an easy communicating tool. We can access the database very easily just by entering the chat room. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

The quality is a bit low as comparing to Zoom Review collected by and hosted on G2.com.

Soubitya S.
SS
Senior Onboarding Specialist, Client Success - Enterprise & Partnerships
Mid-Market (51-1000 emp.)
"Great Customer Engagement tool"
What do you like best about Unblu?

The best thing I like about Unblu is its secure co-browsing capability, allowing agents to navigate web pages with customers in real-time for effective, personalized assistance. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

There are certain features that are complex that require significant amount of training and adaptation. If someone is technically sound and understand complex methodologies, they will love Unblu. Review collected by and hosted on G2.com.

GA
Manager
Mid-Market (51-1000 emp.)
"Complaints management tool"
What do you like best about Unblu?

It's good tool where we were able to to connect directly to our customer through live chat box Review collected by and hosted on G2.com.

What do you dislike about Unblu?

Uploading and downloading of large files is time taking task and not really smooth Review collected by and hosted on G2.com.

AJ
Data Scientists
Enterprise (> 1000 emp.)
"AI-enabled customer engagement product for the financial industry"
What do you like best about Unblu?

Product enabled with Genrative AI to enhance the customer relationship experience Review collected by and hosted on G2.com.

What do you dislike about Unblu?

I have experience any bad about product. Review collected by and hosted on G2.com.

SS
Seller Support Associate Sr.
Consumer Services
Small-Business (50 or fewer emp.)
"great platform to interact"
What do you like best about Unblu?

It is a great platform that empower financial organization to develop trusting and value generating relationships through hybrid engagement solutions. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

There is nothing I dislike aboy unblu, everything is great. Review collected by and hosted on G2.com.

SB
Sr. Vendor Support Associate
Enterprise (> 1000 emp.)
"I like the UNBLU software smooth working"
What do you like best about Unblu?

The best thing about Unblu is that it helps in maintaing relationship with clients. Review collected by and hosted on G2.com.

What do you dislike about Unblu?

There is nothing dislike about UNBLU because it is very smooth Review collected by and hosted on G2.com.

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