--- title: Una Reviews meta_title: 'Una Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Una works for a business like yours. date_modified: '2026-07-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Una Reviews **Vendor:** Una **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Una Una is modern matchmaking software built specifically for professional matchmakers, dating coaches, and relationship experts who want to run their entire business in one place instead of juggling spreadsheets, inboxes, and sticky notes. Una brings every client, lead, and collaboration partner into a single, organized system, making it easy and extremely fast to find a match with one-click matching across your entire network. Una also provides advanced tools such as custom intake forms that collect new clients, leads, and feedback directly from your website, and custom funnels that guide people through every stage — from prospect to client to engaged to married. What makes Una unique is the Promise System — a one-of-a-kind feature built to strengthen the trust between matchmakers and their clients. You mark any interaction as a promise, and once it's made, Una helps you keep it. On every client, you can see the promises you've made, the trust you've built through visible trust levels, and exactly who's accountable for what — and Una reminds you of each one at exactly the right time. Every touchpoint lives on one client journey timeline — email, SMS, WhatsApp, and form responses in a single thread — so you always know where each relationship stands. Built-in communication keeps you in touch without leaving the platform, and a Zapier integration connects Una to the rest of your stack. Una is already trusted by professional matchmakers running real businesses, and it's built by a team that treats matchmaking as a craft. Whether you're a solo matchmaker or a growing agency, Una gives you the operating system to manage clients, make better matches, and grow. - [View Una pricing details and edition comparison](https://www.g2.com/products/una-una/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+17%3A22%3A23+-0500&secure%5Bsession_id%5D=f94796ce-e704-4d9c-9abb-a13ec1b3b2c6&secure%5Btoken%5D=fb599f2a7561ed1282525d3d4c8220fae87e977c5c9bc2fda08ace78d6c7579f&format=llm_user) ## Una Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Una Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,702 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,256 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,330 reviews)