JB
Janet B.
E-commerce
Mid-Market (51-1000 emp.)
"Solid extended protection and OEM warranty management"
5/5
What do you like best about Umbrella AI Warranties?

It enables our business to sell self-managed extended protection plans s well as keep track of our OEM warranty policies. It's easy to set up and use and the support is responsive and detailed whenever we run into any confusion. It's feature rich, allowing us to configure and customize our implementation to match our branding and the feel of our website. Overall it does everything we want for extended protection plans, OEM warranties, and shipping protection, and more. Review collected by and hosted on G2.com.

What do you dislike about Umbrella AI Warranties?

I can't really blame them but there's a lot to wrap your mind around and to grasp. Though on another hand, this is a benefit because it's so feature rich and has a lot of options and settings, when first starting out, it could feel overwhelming at times. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"A Powerful Tool with Robust Capabilities"
5/5
What do you like best about Umbrella AI Warranties?

I find the QR codes and the product registration portal really useful. The AI fraud review for claims is great. The initial setup was very easy, and the team was helpful. Overall, it works really well, and I'm very likely to recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Umbrella AI Warranties?

It's somewhat complicated because it's so robust but it could be a bit easier to manage. Review collected by and hosted on G2.com.

feliks .
F
feliks .
Sr Director of Ecommerce
Enterprise (> 1000 emp.)
"Empowered Our Business with In-House Protection Plans"
5/5
What do you like best about Umbrella AI Warranties?

Excellent platform. Umbrella let us bring protection plans in house and eliminate the 3rd party provider that was taking a majority of our warranty revenue. Review collected by and hosted on G2.com.

What do you dislike about Umbrella AI Warranties?

I wish they'd release their in-house shipping protection already! Review collected by and hosted on G2.com.

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