Ubermetrics Delta Reviews & Product Details

Ubermetrics delta tool has a very effective content-driven communication strategy. Review collected by and hosted on G2.com.

The real-time results are good but they can be even better with an upgrade in automation. Review collected by and hosted on G2.com.

We chose ubermetrics primarily because the TV and radio search is very good. You find many relevant hits and can listen to 90-second sequences that would otherwise have been broadcast. The setup of the tool at the very beginning went great. Everything was implemented exactly according to our wishes and ideas. The support and customer service was always top-notch, very prompt and very friendly - never intrusive. We even received support when we wanted to adjust our search agents again after some time. Review collected by and hosted on G2.com.

Every few months, minor bugs would occasionally occur, but they were all quickly fixed. We had to manually create the table of contents daily using HTML code, which took some time but was not a major problem. Review collected by and hosted on G2.com.

Easy setup for brands, keywords and specific accounts. The monitoring is very extensive and Ubermetrics has an extensive query editor in order to be able to narrow down the searches for our specific needs. Review collected by and hosted on G2.com.

Nothing really, every time I have a problem I open the costumer support chat. Longest wait time was around five minutes, normally the support is even faster. Review collected by and hosted on G2.com.

The user interface is very clear and everything is intuitively adjustable and filterable.

The support is first-class, as our specific needs were always addressed. No matter what problem we had, our personal contact always sought a quick and practical solution. He also gave us a lot of creative input when setting KPIs or other usage possibilities. You can really tell that the support team values a very good customer experience.

The tool is also constantly evolving, with new features being added almost weekly, settings improved, and new sources connected. Our personal wishes were also taken into account.

The individually adjustable reports make it very easy for us to send updates to our colleagues and keep superiors up to date. Review collected by and hosted on G2.com.

Instagram is not yet 100% integrated. However, work is being done on it and it should soon no longer be a problem.

The functionality of the tool is very dependent on the personal contact person provided at the beginning of the implementation phase. Unfortunately, communication did not work well for us at the beginning, which is why the implementation progressed slowly at first. However, this has turned around 180 degrees since we got a new contact person! Review collected by and hosted on G2.com.

I would particularly like to highlight the excellent customer support. There is always someone available. The customer service is always super friendly and helpful. So far, a solution has been found for every challenge we have posed in the shortest possible time.

Ubermetrics is extremely intuitive and you can quickly find your way around independently. The user interface is very clearly designed. Above all, the online seminars and the manual available online enable you to work independently with the tool, optimize your own understanding, and often answer possible questions yourself.

About the tool: I particularly like the versatility and flexibility. A variety of reports can be created. These are fully customizable and automatable. If an export is needed, it is also available in various formats. Ubermetrics also offers various analysis, filter, and comparison options. An overview of current topics can thus be quickly created and shared, naturally including various graphics. A search can be set up quickly and easily - initial results can be seen after just a few minutes.

Ubermetrics also offers the possibility to connect or integrate other providers from the print, TV, etc. sectors. Review collected by and hosted on G2.com.

I am very satisfied with the tool as well as the great service. Review collected by and hosted on G2.com.

Simple and clear user interface. Especially the analysis and comparison functions make the tool valuable. The mentions are also an important component for us in monitoring. Easily created reports complete our media clippings. The support is also top-notch. Personal contacts solve problems and questions quickly. Review collected by and hosted on G2.com.

We would like to have a larger coverage of special interest print media. Otherwise, we are satisfied with the tool. Review collected by and hosted on G2.com.

I am using Ubermetrics on a daily basis. I like the accuracy of the data, visibility and transparency. Ubermetrics is an user-friendly platform, that allows me to keep track on every aspect of the online appearance of our company. Review collected by and hosted on G2.com.

NothingNothingNothingNothingNothingNothing Review collected by and hosted on G2.com.

It's actually the mix of different aspects. A great tool with all the features your would expect from a social listening tool. But it's also the customer focussed approach, starting with an intuitive onboarding (video course) and going on with helpful and personal support. They also come up with new ideas of how to improve the customer experience and the tool use. Review collected by and hosted on G2.com.

Nothing really. As 90% of the social listening tools, they struggle with a clear sentiment identification. Review collected by and hosted on G2.com.

You get very deep insights on what happens around your company in social media and news. This helps to better understand your target group. Review collected by and hosted on G2.com.

There's nothing I don't like about Ubermetrics. Review collected by and hosted on G2.com.

flexibility and good support, openness for new solutions and requirements Review collected by and hosted on G2.com.

more search Operators, possibilty to differentiate easier between own and earned media Review collected by and hosted on G2.com.