uAttend Reviews & Product Details

We’ve been using uAttend for several years now, and I can say it’s straightforward and user-friendly. It’s also affordable and, in my opinion, a great fit for small companies. I especially like the way uAttend generates reports—reports I haven’t seen with other providers. As an admin, it’s easy to add, remove, and assign people, so managing users shouldn’t be an issue. I also love that when you log in, everything is laid out clearly on the dashboard. There’s no need for a bunch of extra features; it stays simple and to the point.

I also like the AI support they offer. I don’t usually use it since we rarely have problems with uAttend, but when we do need help, it has been useful so far. We mainly use uAttend for time tracking, so our process is basically to run the pay period report, copy and paste, and then finish payroll. That’s how easy it is to connect uAttend with our other tasks. Review collected by and hosted on G2.com.

I have a few things I dislike about uAttend. First, sometimes the total employee time is off by 0.01—either slightly less or slightly more. It doesn’t have a huge impact, but it’s noticeable.

Another issue is how PTO is set up: if you approve PTO and then cancel it later, it still shows up on the employee’s timecard, so you have to delete it manually.

Other than those things, everything else is good. Sometimes it’s also slow, or we receive an error, but that’s not always the case, so overall it’s still good. Review collected by and hosted on G2.com.

I liked how simple it was and how easy to use. Review collected by and hosted on G2.com.

The setup seemed very cumbersome to me, I had to call customer service several times to get codes, the machine would freeze and sometimes stop working. Review collected by and hosted on G2.com.

The software is really easy to use. I had even signed up for ADP, but I canceled that subscription because all the employees preferred using Uattend. That was BIG WIN for Uattend. Review collected by and hosted on G2.com.

The only thing I don’t like is that when the owner is listed as “common,” the store manager shouldn’t be able to see it. Also, on the scheduling page, it would be helpful if each shift showed the total hours (for example, “4 hours”) as a small breakdown. Review collected by and hosted on G2.com.

Easy system but poor and not responsive customer service. Review collected by and hosted on G2.com.

Misfiling of tax reports resulted in Tens of thousands in penalties with non correction and still outstanding with IRS. Review collected by and hosted on G2.com.

Easy to log in every day, trackmytime is easy. Review collected by and hosted on G2.com.

not any negative feedback other than when it dont show time when punching in or out Review collected by and hosted on G2.com.

I love the Automatic Break Time Addition / Deduction - I don't have to make sure to go in and calculate those things anymore as they're already included. Same with Holidays! I never have to worry about going through individual time cards to ensure holiday payments as they are automatically added once created. So easy, so efficient. Review collected by and hosted on G2.com.

Trying to be helpful, I always think of ways to improve things. The only downside I can recently think of with Uattend is the ability to assist people when they have log-in issues. I can see their codes and try to troubleshoot with them - but it would be nice just to be able to access that from my side and reset everything. Review collected by and hosted on G2.com.

uAttend is a time clock and human resource program that has helped our small business manage our employees over three office locations. The program allows team members to clock in via the website, mobile device, or physical device. This provides excellent flexibility and allows us to track and record employee attendance from anywhere. Review collected by and hosted on G2.com.

One critique that we have on the system is that it only allows for one admin in the base cost of the program. This is not practical for most organizations, as we need multiple people to be able to access the system and manage employee information. We would like to see at least three admin users available before they begin charging more for additional admins. Review collected by and hosted on G2.com.

It's simple! We only use the app with geolocation for employee timekeeping, but we've found that it requires hardly any explanation before our employees begin to use it. And with maybe one exception in 10 years, it's been super reliable. Review collected by and hosted on G2.com.

There was one support ticket we opened that was never resolved. Several months later, the system closed it, so we never did get an answer. Also, due to the nature of our business, we use the "notes" feature for every employee punch. However, after a recent update, this seems tricky to use and will time out before our employees have entered their notes. Review collected by and hosted on G2.com.

I've been using uAttend for years....its been very helpful to keep track of my employee's hours and makes running payroll super easy! Review collected by and hosted on G2.com.

Sometimes the time clock itself won't stay connected to the wifi and the only way to resolve the issue is to unplug the unit and leave it unplugged for a bit to reset it, but that always seems to fix the issue. It is a little annoying but isn't a deal breaker. Review collected by and hosted on G2.com.

This is easy to set up new employees & remove employees who have left the business. If the power goes out (or if they just forget to clock in or out), my employees text me so I can enter their punches. It also allows me to create reports I need for processing my payroll. I no longer have to add their hours like the manual punch cards. Review collected by and hosted on G2.com.

Not much to dislike, but since it is electric if the power goes out the employees can't punch in/out. Review collected by and hosted on G2.com.