Tyler Enterprise Case Manager Reviews & Product Details

Ease of use, managibility of documents, ability to manage multiple locations, helpful and knowledgable support group. Review collected by and hosted on G2.com.

ability to get information out of system, mintaining rights and roles, ability to run reports for a period of time (a year at a time) Review collected by and hosted on G2.com.

User friendly, JSL and state reporting. Customer support is amazing! Review collected by and hosted on G2.com.

Not enough time to implement all the wonderful options. Review collected by and hosted on G2.com.

Odyssey is very visual and it is more appealing that our old Legacy system. Review collected by and hosted on G2.com.

Our existing install of Odyssey does not filter out locations if you have no access to that location. You still have to pick the county. Review collected by and hosted on G2.com.

I like how easy it is for users to interact with it. It's very easy to work through. Review collected by and hosted on G2.com.

I don't think there is anything that I dislike. It's a great system. Review collected by and hosted on G2.com.

I like the cutting edge court CMS and document storage capabilities, the evergreen model, be able to take enhancements. Review collected by and hosted on G2.com.

Customer Service, the fact we are SaaS makes it seem like we get less help and more confusion from Tyler Review collected by and hosted on G2.com.

I love the reports. More report and more auditing reports Review collected by and hosted on G2.com.

Some of the reports can crash for large periods of time Review collected by and hosted on G2.com.

Judges Edition, most recent version, 5 works well Review collected by and hosted on G2.com.

Problems with users of of product. Has substainally reduced productivity on the criminal side Review collected by and hosted on G2.com.

ease of use and navigation................... Review collected by and hosted on G2.com.

reporting. too hard to get data for extended periods Review collected by and hosted on G2.com.

I love the flexability and hot keys. Reporting features are helpful and keeps us from bothering our iT. We are getting ready to take upgrades and other products. Review collected by and hosted on G2.com.

We need out other agencie to get onboard using Odyssey products. Review collected by and hosted on G2.com.

Compared to the legacy system, ODY makes it easier to view and update case information. Review collected by and hosted on G2.com.

DMV has been a huge pain point for our Traffic Division. Constant issues with ODY not communicating with DMV as promised pre Go Live. Review collected by and hosted on G2.com.