The imaging system, the queues, security.. Overall Odyssey has been a great product. We have streamlined a lot of process and saved a lot of time and money. Review collected by and hosted on G2.com.
does not have the ability to audit a person doing work in the system Review collected by and hosted on G2.com.
The ease of configuration and the integration. Review collected by and hosted on G2.com.
Can't run comparative financial reports (Receipt Journal) like current year vs prior year Review collected by and hosted on G2.com.
It has the information that I need to get the word done for my job. When I need a case to find or an old case that is in the system, it can be found on Odyssey going back very far. Review collected by and hosted on G2.com.
It can be slow and the interface is not great. It could be more user friendly. Sometimes it is difficult to move from one case to the next or to see if the person has multiple cases or just one case. Review collected by and hosted on G2.com.
I like the options for moving to an e-court that the product provides Review collected by and hosted on G2.com.
It increased the workload in the courtroom to process minutes Review collected by and hosted on G2.com.
The software is constantly being updated and improved. In addition, the support staff behind the scenes are extremely helpful. Review collected by and hosted on G2.com.
I wish forms were easier to manipulate. It's frustrating not having certain tokens or parameters available. Review collected by and hosted on G2.com.
The connectivity of all agencies; the ability to generate forms, and seeing all involments of interested persons. Review collected by and hosted on G2.com.
People being entered to many times in the persons database Review collected by and hosted on G2.com.
We are only in the planning stages for our install. I am very impressed with the Tyler people we are working with - level of knowledge and professionalism. We have seen some demos but have not really gotten into specifics in the program. I do like the integrations for our judges and probation officers. Review collected by and hosted on G2.com.
So far, I haven't seen anything that is a negative. Review collected by and hosted on G2.com.
I like the user interface and the fact that it is user friendly. Review collected by and hosted on G2.com.
I dislike the script errors and freezing Review collected by and hosted on G2.com.
The IMS tool has made administrating the system a lot easier. Review collected by and hosted on G2.com.
Troubleshooting can be difficult to pin point. Review collected by and hosted on G2.com.
The system is great to navigate allowing for all levels of users. Review collected by and hosted on G2.com.
Minimal local configuration is currently available Review collected by and hosted on G2.com.
Averages based on real user reviews.
13 months
