--- title: Tyler Enterprise Case Manager Reviews meta_title: 'Tyler Enterprise Case Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Tyler Enterprise Case Manager works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 55 scale: '5' date_modified: '2026-08-04' parent_category: name: Law Enforcement url: https://www.g2.com/categories/law-enforcement --- # Tyler Enterprise Case Manager Reviews **Vendor:** Tyler Technologies **Category:** [Court Management Software](https://www.g2.com/categories/court-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 55 ## About Tyler Enterprise Case Manager Enterprise Case Manager, powered by Odyssey, is designed to handle the unique needs of a wide range of courts, including small county courts and large statewide implementations. Whether functioning as a single case-type system or as the hub of a unified, highly integrated case management system, Enterprise Case Manager provides secure access to party and case data across the entire justice system. ## Tyler Enterprise Case Manager Reviews ### 1. project coordinator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Case Manager?** Less screens to go through then our legacy system **What do you dislike about Tyler Enterprise Case Manager?** Offense code tables not allowing to search by statute number **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** court rooms going paperless...... ### 2. Not easily intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about Tyler Enterprise Case Manager?** It puts our financials and court tracking in the same program. **What do you dislike about Tyler Enterprise Case Manager?** The program is not intuitive for easy input of information. When we transitioned, the mess took time to figure out so that the calendars could be coordinated. **Recommendations to others considering Tyler Enterprise Case Manager:** Patience **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** It puts financials and case tracking for the court in one program ### 3. Best court software available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Case Manager?** functionality and usability. Easy to learn **What do you dislike about Tyler Enterprise Case Manager?** Security is overwhelming. Very difficult to manage **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** Streamlined processes and improved collections ### 4. Not a bad product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Tyler Enterprise Case Manager?** I like the ease of use and the tutorials when you first sign in. **What do you dislike about Tyler Enterprise Case Manager?** I don't like that I can't automatically see the cases I routinely work on. I have to go into accepted and search. **Recommendations to others considering Tyler Enterprise Case Manager:** Make previously filed cases come up automatically. **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** It makes filing much easier ### 5. Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah W. | Housing Coordinator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Tyler Enterprise Case Manager?** The ease of use for the software. It is pretty explanatory and easy for a new person to use. **What do you dislike about Tyler Enterprise Case Manager?** We have had lots of issues trying to discuss updates and having someone follow up with customer service. They kind of just give you what you need and leave you. **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** Benefits are how easy it is and makes everything come together very well. ## Tyler Enterprise Case Manager Discussions - [What states use Odyssey?](https://www.g2.com/discussions/what-states-use-odyssey) - [What is Odyssey Jira?](https://www.g2.com/discussions/what-is-odyssey-jira) - [Is Odyssey an ERP system?](https://www.g2.com/discussions/is-odyssey-an-erp-system) - [What is Odyssey system?](https://www.g2.com/discussions/what-is-odyssey-system) - [View Tyler Enterprise Case Manager pricing details and edition comparison](https://www.g2.com/products/tyler-enterprise-case-manager/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+05%3A45%3A32+-0500&secure%5Bsession_id%5D=45ad1af7-919c-4a8f-a9ad-ac78e5f80804&secure%5Btoken%5D=a079c8af7a6f1ae32c7ee05a14fd31ac70e3f0b0f21b406ababaffcd8e88a12e&format=llm_user) ## Tyler Enterprise Case Manager Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Tyler Enterprise Case Manager Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews) - [TimeSolv](https://www.g2.com/products/timesolv/reviews) - 4.5/5.0 (423 reviews)