--- title: Tyler Enterprise Case Manager Reviews meta_title: 'Tyler Enterprise Case Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Tyler Enterprise Case Manager works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 55 scale: '5' date_modified: '2026-08-04' parent_category: name: Law Enforcement url: https://www.g2.com/categories/law-enforcement --- # Tyler Enterprise Case Manager Reviews **Vendor:** Tyler Technologies **Category:** [Court Management Software](https://www.g2.com/categories/court-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 55 ## About Tyler Enterprise Case Manager Enterprise Case Manager, powered by Odyssey, is designed to handle the unique needs of a wide range of courts, including small county courts and large statewide implementations. Whether functioning as a single case-type system or as the hub of a unified, highly integrated case management system, Enterprise Case Manager provides secure access to party and case data across the entire justice system. ## Tyler Enterprise Case Manager Reviews ### 1. project coordinator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Case Manager?** Less screens to go through then our legacy system **What do you dislike about Tyler Enterprise Case Manager?** Offense code tables not allowing to search by statute number **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** court rooms going paperless...... ### 2. Not easily intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about Tyler Enterprise Case Manager?** It puts our financials and court tracking in the same program. **What do you dislike about Tyler Enterprise Case Manager?** The program is not intuitive for easy input of information. When we transitioned, the mess took time to figure out so that the calendars could be coordinated. **Recommendations to others considering Tyler Enterprise Case Manager:** Patience **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** It puts financials and case tracking for the court in one program ### 3. Best court software available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Case Manager?** functionality and usability. Easy to learn **What do you dislike about Tyler Enterprise Case Manager?** Security is overwhelming. Very difficult to manage **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** Streamlined processes and improved collections ### 4. Not a bad product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Tyler Enterprise Case Manager?** I like the ease of use and the tutorials when you first sign in. **What do you dislike about Tyler Enterprise Case Manager?** I don't like that I can't automatically see the cases I routinely work on. I have to go into accepted and search. **Recommendations to others considering Tyler Enterprise Case Manager:** Make previously filed cases come up automatically. **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** It makes filing much easier ### 5. Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah W. | Housing Coordinator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Tyler Enterprise Case Manager?** The ease of use for the software. It is pretty explanatory and easy for a new person to use. **What do you dislike about Tyler Enterprise Case Manager?** We have had lots of issues trying to discuss updates and having someone follow up with customer service. They kind of just give you what you need and leave you. **What problems is Tyler Enterprise Case Manager solving and how is that benefiting you?** Benefits are how easy it is and makes everything come together very well. ## Tyler Enterprise Case Manager Discussions - [What states use Odyssey?](https://www.g2.com/discussions/what-states-use-odyssey) - [What is Odyssey Jira?](https://www.g2.com/discussions/what-is-odyssey-jira) - [Is Odyssey an ERP system?](https://www.g2.com/discussions/is-odyssey-an-erp-system) - [What is Odyssey system?](https://www.g2.com/discussions/what-is-odyssey-system) - [View Tyler Enterprise Case Manager pricing details and edition comparison](https://www.g2.com/products/tyler-enterprise-case-manager/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A08%3A45+-0500&secure%5Bsession_id%5D=b55e8500-8805-4be3-bf32-5787167dc4c3&secure%5Btoken%5D=cfad0aa7204c5ad820550d06f28c2aa9f0f8c25771d1404bd72b73e20464cf8c&format=llm_user) ## Tyler Enterprise Case Manager Features **Additional Functionality** - Fines Management - Family Court Management - Drug Court Management - Workflow Management - Reporting/Analytics - Legal Case Management - Data Import/Export - Appeals Management - Administrative Hearings - Case Notes - Collaboration Tools - Calendar Management - Document Generation - Third-Party Integrations - Juvenile Court Management - Communication Management - Time & Expense Tracking - Subpoena Tracking - Probate Management - For Municipal Courts - Compliance Management - Docket Management - Traffic Court Management - Billing & Invoicing - For Federal Courts - Legal Forms Library - Generative AI - Jury Management - Payment Collection - Records Management - User Management - API - AI Copilot - Alerts/Notifications - Document Imaging - Historical Reporting - Warrant Tracking - Self Service Portal - Task Management - Document Management **Additional Functionality** - Activity Dashboard - Reporting & Statistics - Internal Affairs Administration - Field Reporting - Summary Reports - Data Visualization - Court Management Integration - Dispatch Management - Scheduling - Real-Time Updates - Communication Management - Case Management - Data Import/Export - For Law Enforcement Agencies - Alerts/Notifications - Automated Scheduling - Customizable Reports - Criminal Database - Access Controls/Permissions - Employee Database - Incident Mapping - Audit Trail - AI Copilot - Crime Scene Management - Generative AI - Monitoring - Customizable Fields - Evidence Management - API - Third-Party Integrations - Document Storage - Records Management - Status Tracking - Task Management - Investigation Management - Geographic Maps **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Historical Reporting **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making - Third-Party Integrations **Additional Functionality** - Customizable Fields - Billing & Invoicing - Search/Filter - Accounting - Task Management - Reminders - Calendar Management - Invoice Processing - Activity Dashboard - Electronic Payments - Quotes/Estimates - Time Tracking - Case Management - API - Billable Items Tracking - Generative AI - Real-Time Data - Collaboration Tools - Automatic Backup - Reporting & Statistics - Bank Reconciliation - Activity Tracking - Contact Database - Client Management - Financial Management - Customizable Templates - Automatic Billing - General Ledger - AI Copilot - Workflow Management - Task Scheduling - Client Portal - Document Management - Billing Rate Management - Access Controls/Permissions - Credit Card Processing - Expense Tracking - SSL Security - Customizable Reports - For Legal Professionals **Content Management** - Document Management - Calendar Integration - Workflow - Accounting Integration - Financial Management - Invoice Management - Portfolio Management - Contract/License Management - Patent/Trademark Management - Client Management - Case Management - Email Management - Workflow Management - Calendar Management - Task Management - Deadline Management - Docket Management - Compliance Management - Conflict Management - Communication Management **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System - Third-Party Integrations **Additional Functionality** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Automatic Backup - Customizable Forms - Activity Tracking - Electronic Payments - Predictive Analytics - Contact Database - Customizable Fields - Customer Database - Reminders - Document Storage - Court Records Search - API - Data Visualization - Two-Factor Authentication - Interaction Tracking - Version Control - Credit Card Processing - Status Tracking - Customizable Templates - Expense Tracking - Billable Items Tracking - Time & Expense Tracking - Online Payments - 2-Way Messaging - Billable & Non-Billable Hours - Mobile App ## Top Tyler Enterprise Case Manager Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews) - [TimeSolv](https://www.g2.com/products/timesolv/reviews) - 4.5/5.0 (424 reviews)