--- title: Twozo CRM Reviews meta_title: 'Twozo CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Twozo CRM works for a business like yours. date_modified: '2026-06-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Twozo CRM Reviews **Vendor:** Twozo **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Twozo CRM What is Twozo? Twozo CRM is built to provide your business with an easy way to connect with customers, build lasting loyalty and foster repeat business. Our user-friendly CRM interface accommodates both tech and non-tech-savvy users. Implementing our software is faster and hassle free. From capturing leads to converting them into protentional customers, our CRM automates task to close deals faster. Features like pipeline management, workflow automation, and contact management efficiently organizes your business data’s. With the mobile application, you can connect from anywhere and anytime. It’s a unified platform, driven for growth in the aspects of managing and centralizing your sales, marketing, and customer support initiatives. Who uses Twozo? From startups to small and medium-sized enterprises, Twozo CRM caters to fast growing businesses. Twozo CRM is designed for business of all sizes that want to improve customer relationships. About Twozo CRM : Twozo CRM is a cloud- based solution designed to help businesses in the aspects of sales, workflow automation and enhancing customer interactions. Data management is simple with Twozo CRM, allowing users to track leads, launch and follow-up on activities, and close deals effectively. The CRM is suited for various business models, including B2B and D2C, and the advanced filters helps to simplify complex searches by preventing data clutters. Plus, it adapts to your required needs and making it an ideal choice for sales and marketing teams, customer support and e-commerce businesses. Twozo’s contact management, pipeline tracking, web form lead generation, and workflow automation help in reducing manual tasks and focus on customer satisfaction. Zapier integrations ensures seamless connectivity and make customer interactions effortless, regardless of time and place. Twozo also offers help desk and customer support functions to clarify the user’s queries. A significant feature of the mobile application allows users to respond to customers across channels in real time. With Twozo’s deal forecasting, user can maintain a long-term customer relationship. Twozo CRM is available on both monthly and annual subscriptions. It is cost effective and ensures business of all size can leverage its capabilities without complexity. - [View Twozo CRM pricing details and edition comparison](https://www.g2.com/products/twozo-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+11%3A09%3A41+-0500&secure%5Bsession_id%5D=287081e2-7671-4155-b3b9-74715cc864f0&secure%5Btoken%5D=bbbd9ebf9d2a8db331e786d9ae06a500469b29f679403b8e4b0ac33740bc6e3e&format=llm_user) ## Twozo CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling **Mobile & Social** - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Integration** - Data Import & Export Tools - Integration APIs - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Twozo CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)