Tweak Reviews & Product Details

Tweak Overview

What is Tweak?

Tweak is the most intuitive cloud-based digital asset management and brand management solution. Your team can find the digital files they need anytime with great tools to organize and segment your assets. Collaboration tools, duplicate detection, time-release and AI-based metadata make it all easier. Using Tweak allows you to remove bottlenecks and boost productivity with a single brand hub – ensuring that each user only has access to the assets they need. Tweak's brand management platform empowers marketing professionals to organise, share and edit marketing assets for digital and print. Tweakʼs feature-rich solutions include integrated template editors and custom integration with customer databases and image libraries as well as other sources including Nielsen Brandbank (the worldʼs largest source of imagery for retail inventory). Six Reasons Marketing Professionals choose Tweak solutions: 1. Eliminate bottlenecks – anyone can create brand-approved content using just a browser. 2. Ensure brand consistency - lock down brand elements with smart templates, approval workflows and permission levels. 3. Out-pace competitors - instantly turn around campaigns to final production in minutes, not days. 4. Achieve automation with live data - designs can be automatically populated with up-to-the-minute pricing, data and imagery with just a click. 5. Control content with DAM - organise entire catalogues of printed marketing collateral, videos, images, presentations and more with Tweak's digital asset management system. 6. Reduces Marketing Production Costs - Significantly increase the marketing team’s capacity without hiring or outsourcing.

Tweak Details
Website
Discussions
Tweak Community
Languages Supported
German, English, French, Italian, Dutch, Portuguese, Spanish
Product Description

It automates the brand management with online editing and take control of the digital assets

How do you position yourself against your competitors?

We're solutions-oriented - Not every customer has the same issues and if our standard solutions don’t provide the answers you need, we’ll take your problem to our team and whiteboard an answer for you.

We employ our own dedicated engineering team who want to build great solutions that create meaningful value and make a difference in the world. - we donʼt outsource software development.

We’re API-driven: If your organization has tech resources, you can customize the experience to your needs with our APIs - and call in the help of our engineering team.

We are 100% privately owned. This has allowed us to take the long view of the development of the business. Jerry Kennelly, our founder & CEO is a creative industry pioneer who has been running digital asset businesses since the1990s.

We're VERY competitive! We believe in offering premium products at a fair price.


Seller Details
Seller
Tweak.com
Company Website
Year Founded
2011
HQ Location
Killorglin, Co Kerry
Twitter
@tweak_official
1,540 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

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Tweak Reviews

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Director of Fundraising
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We spend a huge amount of staff time searching and researching for the right photos, images and video for our various content needs, like our website, marketing and social media. Tweak Dam has helped us to organise our huge archive of content in a way that makes it accessible quickly, and not just to those who work on these areas everyday. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike, but important to remember that you still need to make sure you train your people right to get the best out of the system. Once you have the right structures and rules around it, you'll get the best out of the system. The Tweak team were very helpful in coaching us through this. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Getting your staff introduced and comfortable with the platform is key - once they know how to use it your progress will be very fast. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our ability to categorise, sort and quickly access the right content, and then make edits or adjustment as required is key for us. Our organisation has offices in 13 countries, with content and documents flowing throughout these offices, so it means that our staff across different teams and locations have the right content when they need it. The time saving on this is obviously very significant, but its also improved the quality of our communications and marketing materials, because everyone knows where to go to get what they want. Review collected by and hosted on G2.com.

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Festival Coordinator & Social Media Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

What I like best is the ability to share files with our multiple stakeholders around the globe, irrespective of time differences, that I can set permissions on the editing and sharing of these images, and that I can reach our 60 global centres in one click. It enables us to keep our marketing and branding uniform across multiple groups and platforms. Review collected by and hosted on G2.com.

What do you dislike?

There isn't really anything I dislike about Tweak. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would advise anyone looking at Tweak to seriously consider using it to enhance their marketing presence and solidate their online branding, across their community or franchises. It allows a very useful amount of control for visuals and on-brand messaging. It's multiple functionalities and ease of use make it a preferred option to the likes of Dropbox, WeTransfer, Google Shared Drives etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were using file sharing devices like WeTransfer and Dropbox, but Tweak is a way easier and more accessible platform. We are able to control our brand visually, the use of our logos, and the use of suitable images, keeping our international brand presence clean and uniform. Our stakeholders feel more valued and involved as a result, and value the ability to easily edit images, particularly those who wouldn't have been able to do this previously, and were paying to have this done for them. It allows us to create a stronger marketing and brand presence. Review collected by and hosted on G2.com.

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PA to General Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We absolutely love Tweak! Since starting to use Tweak we are able to do all our own design in-house for facebook, posters, pop-ups, etc. Before this we were paying for outside graphic designers to do all our design work now we have the freedom and control to do all ourselves which is really great. It is very simple to use and you don't need to have any design experience, all the templates are set up for the various types and you just go in and edit the logos, pictures and words yourself. I would highly recommend Tweak for all businesses who do not have an in-house designer, it will make life a lot simpler and save you money in the process. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing about Tweak that I do not like! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have stopped having to use an outside graphic designer by using Tweak, we now can do all design work ourselves. Review collected by and hosted on G2.com.

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Project Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The system was simple to use, quick and easy to make changes. Really liked the high end designs and all the design elements and options. Very Inspiring designs, it gets you thinking of other ideas for your business. The best thing is that you can do it at any time of day or night, at home or work, so it makes for a relaxing and creative journey. Review collected by and hosted on G2.com.

What do you dislike?

I cannot find anything that I don't like about the platform. Overall all very positive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend Tweak. It is great system, really easy to use and excellent customer service. I am looking forward to doing more with it and building up my portfolio of designs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is great to be able to have control over what we can design, things don't get lost in translation as much, as you are designing exactly what you want. By doing it yourself by using the designs and assets, you can play around with options, which is also very inspiring and gives you more ideas for more printed items. Review collected by and hosted on G2.com.

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Chair
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

One of the best things about Tweak, is the simplicity and ease of use of the system. Having full control over all aspects. It makes sense from a time and money saving point of view. Also the file management and storage option is fantastic for collating and sharing images, and content with other team members Review collected by and hosted on G2.com.

What do you dislike?

The system runs very smoothly, without any flaws or issues, so there really was nothing that I disliked within the system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Tweak has made designing and staying on-brand very simple and user-friendly, thus saving both time and money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ease of use and sharing & collaborating aspect of the system means that we have more time to focus on other things. There is no time wasted going back and forth with 3rd parties, we are able to access and amend designs instantly. Time-saving and staying on brand would be the two biggest benefits. Review collected by and hosted on G2.com.

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Financial Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

find it fast and easy to use platform to get my videos and images sent over for projects. Across the team we have different user groups, so being able to split these up has been great. We have also become more interactive between groups because of Tewak Review collected by and hosted on G2.com.

What do you dislike?

nothing really we probably should have started using int last year. Before we had no through process but now it feels a lot more organised Review collected by and hosted on G2.com.

Recommendations to others considering the product:

it is definitely worth looking at Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it used to take a very long time getting videos shared in the past Now I can just log in and search for them myself and share to partners outside the company Review collected by and hosted on G2.com.

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Accounts Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to upload existing graphic designs and the ease of use for editing the professional designs to create a more professional presentation across our social media Review collected by and hosted on G2.com.

What do you dislike?

I do not dislike anything about tweak as it is easy to upload and edit designs Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Talk to the representatives in Tweak before you look at any other providers as they are very helpful and will explain with ease and confidence Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tweak allows for our time to be more utilised and it is also cost-effective as we are able to edit our designs inhouse so it reduces the need to outsource our marking, therefore, reducing costs Review collected by and hosted on G2.com.

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Digital Marketing Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I deal with a lot of images and videos so I need a good way to keep it all in one place and also be accessible. Tweak Dam is great for keeping all those digital assets in one place where all the team can view them. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike so far, it's been working for me as expected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's made storing and sharing digital assets easier. I can confidently share them without worrying about different drives and folders all over the place. The ability to share with literally anyone coupled with security features like time limits on links are very useful. Review collected by and hosted on G2.com.

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Membership Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The flexibility of Tweak for an Owner / Manager who is 'time poor' with limited access to a marketing team is fantastic, ensuring continuity across all promotional literature through consistent design. Once the initial design has been implemented Tweak will allow you to edit and adapt details giving a cost effective way of looking professional Review collected by and hosted on G2.com.

What do you dislike?

The downsides might be a lack of creativity if the user is not a designer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to change detail on documents for specific events very quickly allowing fast turnaround of print. Review collected by and hosted on G2.com.

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AN
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Excellent service with a platform that is user-friendly and simple to navigate.

The staff couldn't do enough to support you and get back to you as soon as they can.

Great support, and comprehensible platform. Review collected by and hosted on G2.com.

What do you dislike?

There have been a few glitches with information appearing missing on the DAM (such as metadata), however we got great feedback from the Tweak team on where to find the data and confidence that any metatagging we did before on the system copied through. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Like anything, you have to use it a few times to get used to it fully. Mapping out the correct levels and permissions to suit the needs of our organisation is a challenge, and understand what all users want from across our platforms is a challenge but we are sure that with Tweak's easy to use platform it will work well. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best aspect of Tweak that has been very beneficial is the fact that we can share all our files with our stores in a more organised way than what we used to before. Review collected by and hosted on G2.com.

What do you dislike?

I found a little bit confusing to use at the beginning with the groups and collections but we have figured out and its actually quite easy now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The stores are much more organised with the use of Tweak as they can go in whenever they want and find the signage or documents that they need. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I find it very easy to use, great to share assets and great for finding files in an instant. Review collected by and hosted on G2.com.

What do you dislike?

Couldn't really find anything wrong with it. I am very happy with the platform overall. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have found the platform to be very useful, very easy to use and I would recommend it to others. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving a lot of time, creating and sharing marketing material. No longer do I have to call colleagues to send over files for projects. Review collected by and hosted on G2.com.

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Reception Administration
Public Relations and Communications
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like how easy it is to navigate on the site and how there is an option for tips incase you need advice when building your design. Review collected by and hosted on G2.com.

What do you dislike?

I dont particularly dislike anything. If I could make a suggestion it would be too add some more of the popular text styles we are used to with word etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is very helpful for everyday tasks and signage and for larger scale events. Review collected by and hosted on G2.com.

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Sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The ability to upload previous graphic designs and the ability to edit these designs to our own specifications Review collected by and hosted on G2.com.

What do you dislike?

I can not say anything bad about tweak as it is an ideal service for a company Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To contact Tweak before looking at other products on the market as they are professional to deal with Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems we are saving is to have complete control over the editing of designs Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I love being able to customize my own collections, I found the whole process very flexible. Deciding whether users can see, download or share assets – love it!

Also the Waiting Room was a great idea, now I decide what lives in my DAM! Review collected by and hosted on G2.com.

What do you dislike?

It’s a was a bit worried about Moving all my assets but when I got in touch with Tweak they managed the process for me

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s great way to manage my digital assets and share them with my colleagues. It has saved so much time and made finding the right image so much easier. Review collected by and hosted on G2.com.

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Executive Director
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It generates so much time-savings in more-efficient work-flow from creative through post-production in our systems and processes Review collected by and hosted on G2.com.

What do you dislike?

Cannot think of many - you must commit to full implementation to get the best out of the platform Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great efficiencies and therefore cost savings to be had here Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inefficient work-flow from creative through approvals process Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy to use, quick publications, lost of choice Review collected by and hosted on G2.com.

What do you dislike?

would like more templates available from time to time Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Cost effective, easy to use marketing tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

big cost saving by doing design work in house Review collected by and hosted on G2.com.

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