--- title: Forward Reviews meta_title: 'Forward Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Forward works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 5 scale: '5' date_modified: '2025-10-31' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Forward Reviews **Vendor:** Tryforward **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 5 ## About Forward Forward is a marketing intelligence platform built specifically for Shopify brands. Merchants can engage with their shoppers and drive revenue across multiple channels like email, SMS, and WhatsApp. Stores can use customer data to create granular segments and execute multi-channel campaigns. Stores can also build automated flows to send contextually relevant communication like welcome emails, abandoned carts, etc. ## Forward Reviews ### 1. Good app for the finalization of contracts. **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon Eduardo P. | Programador, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Forward?** The way it allows you the writing and the simplicity of the system. **What do you dislike about Forward?** Sometimes it has very repetitive processes that make you confused. **What problems is Forward solving and how is that benefiting you?** the rapid dispersion of contracts and their processing by mail. ### 2. Useful tool for easy insights **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Forward?** I find Forward Networks to be an excellent tool for gaining valuable insights into our highly complex network! One of the best features of Forward Enterprise is its intuitive interface, which makes it easy to learn and use. Additionally, I'm impressed by the speed at which it can retrieve search results for a large network. The support engineers at Forward Networks have also been exceptional. They are highly responsive and efficient in implementing fixes. They are also receptive to suggestions and prioritize implementing features that benefit the entire customer base. **What do you dislike about Forward?** There are a couple of areas where it could improve. Firstly, creating a well-organized large topology can be challenging, so enhanced topology editing capabilities would be beneficial. Additionally, having more granular user control to filter out sensitive information, such as firewall policies or network device configurations, while still enabling path verification searches would be valuable. **What problems is Forward solving and how is that benefiting you?** Forward Networks effectively addresses the primary challenge of path and firewall policy verification. It has significantly improved our ability to quickly identify whether connectivity issues stem from firewall policies or invalid network paths, providing us with valuable time savings and enhancing our network troubleshooting process. ### 3. review for forward **Rating:** 4.0/5.0 stars **Reviewed by:** Kratika P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Forward?** Forward is a platform that stands out due to its commitment to revolutionizing healthcare. I admire Forward's focus on preventive care, advanced technology integration, and personalized experiences. Their innovative approach brings convenience, efficiency, and enhanced patient-doctor relationships, making healthcare more accessible and empowering for all. **What do you dislike about Forward?** Forward has disadvantages like. Some individuals may find the membership fees expensive, limiting access for those with financial constraints. Additionally, Forward's services may not be suitable for complex medical conditions or specialized treatments, as their model primarily focuses on primary care and preventive medicine. **What problems is Forward solving and how is that benefiting you?** Forward is addressing several problems in healthcare, benefiting patients in various ways. By prioritizing preventive care, they aim to detect health issues earlier and promote overall wellness. Their use of advanced technology streamlines processes and facilitates seamless communication between doctors and patients. This improves healthcare accessibility, convenience, and patient empowerment. ### 4. One of the best Email Marketing & SMS app for Shopify Stores **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2023 **What do you like best about Forward?** Easy to integrate with Shopify store. Value addition to Shopify Store Cool Email Themes Excellent service to SMS customers Intitutive Design Easy to use UI/UX within app **What do you dislike about Forward?** A mobile App is needed Less pricing plans for start-ups and set businesses Less free trial days Need full access during trial days Need multiple ways to pay recurring fee **What problems is Forward solving and how is that benefiting you?** Target Marketing Target reselling Target upselling Order notification Important business updates Follow-up in case user has left buying process in between Cool design ### 5. Best app to grow your business **Rating:** 4.5/5.0 stars **Reviewed by:** Nilam T. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Forward?** Managing conversation with customers is very friendly **What do you dislike about Forward?** Forward is used mainly for marketing that can be point **What problems is Forward solving and how is that benefiting you?** Easy interaction with customers - [View Forward pricing details and edition comparison](https://www.g2.com/products/tryforward-forward/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+07%3A09%3A12+-0500&secure%5Bsession_id%5D=11523b2d-c987-4898-af98-e0b2923a9894&secure%5Btoken%5D=e27535a7b3ae548329e74112c090a87c83ffa30e727d5ef8adbdfd72502be396&format=llm_user) ## Forward Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Forward Alternatives - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,213 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,186 reviews)