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Trimble TMS

By Trimble

3.7 out of 5 stars

How would you rate your experience with Trimble TMS?

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Trimble TMS Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the customizability of Trimble TMS, enhancing their scheduling and document management efficiently. (3 mentions)
Users value the flexibility and customization options of Trimble TMS, enhancing their ability to tailor the system to specific needs. (3 mentions)
Users appreciate the ease of use of Trimble TMS, noting its flexibility and customization for various logistics needs. (3 mentions)
Users value the knowledgeable and prompt customer support of Trimble TMS, enhancing their overall experience with the product. (1 mentions)
Users value the flexibility and customization of Trimble TMS for scheduling loads and managing documentation effectively. (1 mentions)
Users value the user-friendly design and extensive customization options of Trimble TMS, complemented by responsive support. (1 mentions)
Users experience technical issues with Trimble TMS, including feature conflicts and difficulty in reaching support when needed. (2 mentions)
Users find the pricey nature of Trimble TMS to be a downside, especially during high-traffic usage periods. (1 mentions)
Users experience lagging issues when multiple users access TMS simultaneously, impacting performance and usability. (1 mentions)
Users feel the missing features in Trimble TMS indicate a need for an upgrade to a SaaS solution. (1 mentions)
Users feel the interface is outdated and needs an upgrade to a more modern SaaS solution. (1 mentions)
Users struggle with poor customer support, finding it hard to communicate with developers when issues arise. (1 mentions)
Users often experience software bugs that can disrupt functionality, making support communication challenging. (1 mentions)

Top Pros or Advantages of Trimble TMS

1. Customizability
Users value the customizability of Trimble TMS, enhancing their scheduling and document management efficiently.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and d

OI

Obaro I.

Mid-Market (51-1000 emp.)

4.5/5

"Good to great"

What do you like about Trimble TMS?

It's a foundations erp for OTR, it cover many use cases and it's flexible

2. Customization
Users value the flexibility and customization options of Trimble TMS, enhancing their ability to tailor the system to specific needs.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and d

OI

Obaro I.

Mid-Market (51-1000 emp.)

4.5/5

"Good to great"

What do you like about Trimble TMS?

It's a foundations erp for OTR, it cover many use cases and it's flexible

3. Ease of Use
Users appreciate the ease of use of Trimble TMS, noting its flexibility and customization for various logistics needs.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and d

OI

Obaro I.

Mid-Market (51-1000 emp.)

4.5/5

"Good to great"

What do you like about Trimble TMS?

It's a foundations erp for OTR, it cover many use cases and it's flexible

4. Customer Support
Users value the knowledgeable and prompt customer support of Trimble TMS, enhancing their overall experience with the product.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and d

5. Document Management
Users value the flexibility and customization of Trimble TMS for scheduling loads and managing documentation effectively.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you like about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on yo

6. Features
Users value the user-friendly design and extensive customization options of Trimble TMS, complemented by responsive support.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and d

Top Cons or Disadvantages of Trimble TMS

1. Technical Issues
Users experience technical issues with Trimble TMS, including feature conflicts and difficulty in reaching support when needed.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

2. Expensive
Users find the pricey nature of Trimble TMS to be a downside, especially during high-traffic usage periods.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

3. Lagging Issues
Users experience lagging issues when multiple users access TMS simultaneously, impacting performance and usability.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

4. Missing Features
Users feel the missing features in Trimble TMS indicate a need for an upgrade to a SaaS solution.
See 1 mentions

See Related User Reviews

OI

Obaro I.

Mid-Market (51-1000 emp.)

4.5/5

"Good to great"

What do you dislike about Trimble TMS?

Old and need to be upgraded to a saas solution

5. Outdated Interface
Users feel the interface is outdated and needs an upgrade to a more modern SaaS solution.
See 1 mentions

See Related User Reviews

OI

Obaro I.

Mid-Market (51-1000 emp.)

4.5/5

"Good to great"

What do you dislike about Trimble TMS?

Old and need to be upgraded to a saas solution

6. Poor Customer Support
Users struggle with poor customer support, finding it hard to communicate with developers when issues arise.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

7. Software Bugs
Users often experience software bugs that can disrupt functionality, making support communication challenging.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

Trimble TMS Reviews (25)

Reviews

Trimble TMS Reviews (25)

3.7
25 reviews
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KA
Safety
Small-Business (50 or fewer emp.)
"Been with Trimble for 14 years when they was still People Net"
What do you like best about Trimble TMS?

The most helpful thing about Trimble is that it is easy to keep track of our fleet of trucks and to keep our drivers compliant with DOT regulations. The upside about Trimble is that they are always improving the driver and office side of there software making thing more accurate and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

There isn't really anything that I could say that I dislike. I have been using the service for 14 years and I know my way around it pretty good and anytime I do need help with anything customer support is outstanding! Review collected by and hosted on G2.com.

Cristian R.
CR
Ground Operations Coordinator
Mid-Market (51-1000 emp.)
"Easy trimble"
What do you like best about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on your loads etc. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market (51-1000 emp.)
"Great and easy to use product for transportation"
What do you like best about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and does reply promptly. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult. Review collected by and hosted on G2.com.

TH
Administrative Asst.
Mid-Market (51-1000 emp.)
"Fleet Management Portal"
What do you like best about Trimble TMS?

I like the fact that you can choose a time to go back to see where a Mobile Unit is if you were not able to log on while that mobile was at a certain spot. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

No dash cam availability on older set ups. Review collected by and hosted on G2.com.

OI
Director data and analytics
Mid-Market (51-1000 emp.)
"Good to great"
What do you like best about Trimble TMS?

It's a foundations erp for OTR, it cover many use cases and it's flexible Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Old and need to be upgraded to a saas solution Review collected by and hosted on G2.com.

Jose Z.
JZ
Operations Manager
Mid-Market (51-1000 emp.)
"Great system needing updates"
What do you like best about Trimble TMS?

That it was a web app we could access anywhere Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

That is was lacking analysis features and customizable reports Review collected by and hosted on G2.com.

Glen G.
GG
Director of Technology
Mid-Market (51-1000 emp.)
"We're used to it"
What do you like best about Trimble TMS?

Trimble TMS has a wide array of customizations built-in to the product, which allow us to fine-tune the most minute details to fit the workflows of our transportation enterprise. The front-end can be customized through the use of menu securities, field validations, and custom views that allow us to set what each type of user has access to easily. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

The software itself looks and feels outdated. It's based on older technology that gives it a more mid-2000s look and feel. The applications do have some obscure bugs that come up and get patched in later releases. It's not particularly fast and there's a lot of interconnected parts where if something goes down, it tends to bring the whole ship down with it. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"Overall, a pretty useful tool"
What do you like best about Trimble TMS?

This is a useful tool to see what loads need to be booked for each day. Helps keep tracking loads organized so anyone can see the load and know the status of the shipment. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

The design is very outdated. It could use some updating to help make it look better, as the design can be overwhelming with the amount of information there is to look at. The page doesn't automatically refresh, so it can be frustrating working on a load that has already been booked because I need to make sure I am constantly refreshing the page. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market (51-1000 emp.)
"TMW is a little difficulty to use at first but once you learn the usability of it it’s easy! "
What do you like best about Trimble TMS?

I like that I’m able to use it for several different subgroups, like operations and accounting. It is one way to keep all the information consistent. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

It’s almost just too much information, we are still learning about how to use the reports so we can decipher the information we want. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market (51-1000 emp.)
"Great for the transportation"
What do you like best about Trimble TMS?

Great to track where the loads are and what truck is carrying which load. Great to track all types of drivers. From hourly, mileage, owner ops, and independent contractors. Once paperwork is checked in (which is easy) the billing process can start. TMW is set up to get run with Great Plans which is nice. Once the billing is done and reviewed in TMW and sent over to GP all the sales get auto uploaded to GP. Usually without any issues. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Setting up drivers and driver loads that have tariffs can be hard and time consuming. Id drivers are not set up correctly from the start there will be problems with pulling in the drive information for loads. If billing items are not entered and set up properly they will cause an VERY big issue in the long run. And are timely to fix Review collected by and hosted on G2.com.