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Trimble TMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the customizability of Trimble TMS, allowing for tailored scheduling and easy management of loads and documents. (2 mentions)
Users value the flexibility and customization of Trimble TMS, enhancing scheduling and overall usability for their needs. (2 mentions)
Users value the ease of use of Trimble TMS, appreciating its flexibility and customizable options for various tasks. (2 mentions)
Users praise the knowledgeable and prompt customer support of Trimble TMS, enhancing their experience with the product. (1 mentions)
Users value the flexibility and customization of Trimble TMS for managing scheduling and document creation effectively. (1 mentions)
Users experience technical issues with Trimble TMS, including system slowdowns and difficulties contacting support for fixes. (2 mentions)
Users find the Trimble TMS a bit expensive and occasionally struggle with performance when usage spikes. (1 mentions)
Users often face lagging issues when multiple users access TMS simultaneously, impacting their overall experience. (1 mentions)
Users report that poor customer support leads to unresolved issues and frustrating interactions with developers. (1 mentions)
Users often experience software bugs that arise after fixes, complicating their interactions with the Trimble TMS system. (1 mentions)

5 Pros or Advantages of Trimble TMS

1. Customizability
Users value the customizability of Trimble TMS, allowing for tailored scheduling and easy management of loads and documents.
See 2 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you like about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on yo

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and doe

2. Customization
Users value the flexibility and customization of Trimble TMS, enhancing scheduling and overall usability for their needs.
See 2 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you like about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on yo

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and doe

3. Ease of Use
Users value the ease of use of Trimble TMS, appreciating its flexibility and customizable options for various tasks.
See 2 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you like about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on yo

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and doe

4. Customer Support
Users praise the knowledgeable and prompt customer support of Trimble TMS, enhancing their experience with the product.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you like about Trimble TMS?

The product is an all in one and easy to use product. Offers many features and can be customized to your liking. Support team is knowledgeable and doe

5. Document Management
Users value the flexibility and customization of Trimble TMS for managing scheduling and document creation effectively.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you like about Trimble TMS?

I believe the flexibility and customization to schedule loads, the PU, Deliveries, the billing issues, creation of docs, addition of accesorials on yo

5 Cons or Disadvantages of Trimble TMS

1. Technical Issues
Users experience technical issues with Trimble TMS, including system slowdowns and difficulties contacting support for fixes.
See 2 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

2. Expensive
Users find the Trimble TMS a bit expensive and occasionally struggle with performance when usage spikes.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

3. Lagging Issues
Users often face lagging issues when multiple users access TMS simultaneously, impacting their overall experience.
See 1 mentions

See Related User Reviews

Cristian R.
CR

Cristian R.

Mid-Market (51-1000 emp.)

4.0/5

"Easy trimble"

What do you dislike about Trimble TMS?

sometimes you got stuck if there are a bunch of people using the TMS at the same time and also is a bit expensive.

4. Poor Customer Support
Users report that poor customer support leads to unresolved issues and frustrating interactions with developers.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

5. Software Bugs
Users often experience software bugs that arise after fixes, complicating their interactions with the Trimble TMS system.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great and easy to use product for transportation"

What do you dislike about Trimble TMS?

At times when certain items or features get fixed, something else can break. Also, getting in touch with one of their developers, can be difficult.

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Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Middle-of-the-road Asset-based TMS"
2.5/5
What do you like best about Trimble TMS?

It gets done what needs to get done - the process of optimizing orders, tendering loads, status updates, all the way through invoice reconciliation. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Workflows are best for over-the-road type fleets. Workarounds or inaccurate data produced with short-haul (shuttle) runs and it's clunky when used for a hub-and-spoke distribution network. Overall, we've made many many modifications to the system to get orders to flow through it in a reasonable fashion. And once you modify it, upgrades suddenly become much more complex. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Customer Service Representative using TMW on a daily basis for managing customer shipments."
2.5/5
What do you like best about Trimble TMS?

TMW is fairly clean and modern in design. I think it is easy to locate the information needed on each menu and it is flexible to layout preferences as well. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Sometimes TMW is too rigid - when there are exceptions to the norm, there can be a lot of hoops to jump through. However, this is a good fail safe feature in a way! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"great product, great customer service"
5/5
What do you like best about Trimble TMS?

very easy to use, questions are quickly answered, customer service is top notch Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

honestly there isn't anything I dislike about tmw Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Workable software, very locked down"
3.5/5
What do you like best about Trimble TMS?

Software works, low learning curve , there are many customizable views and exports which are useful. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Not a lot of options for power users. The overall core functions are great, but in order to customize non built in references, you can't add in your own, another dept needs to put them in. Should have ability to modify modules like planning worksheet myself , not submit a ticket to development. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about Trimble TMS?

I like the ease of use and the ability to use for multiple departments. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

I dislike not having a go to manual with clear instructions of use. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Sales"
3/5
What do you like best about Trimble TMS?

The system seems very basic. Easy to train on Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

The system seems to need updates. Many times after using it for a while it just closes and you have to reopen and start all over. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Essential for the Transportation business "
3.5/5
What do you like best about Trimble TMS?

The program displays a lot of information and its simple enough to use. Review collected by and hosted on G2.com.

What do you dislike about Trimble TMS?

Sometimes there is too much information on screen. At times this program freezes up and requires users to log off the server and log back in to become usable. Also the word integration goes wrong and has a pop up window comes with an error. Review collected by and hosted on G2.com.
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