---
title: TrainerMetrics Reviews
meta_title: 'TrainerMetrics Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how TrainerMetrics works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 17
  scale: '5'
date_modified: '2026-09-22'
parent_category:
  name: Fitness
  url: https://www.g2.com/categories/fitness
---


# TrainerMetrics Reviews
**Vendor:** TrainerMetrics  
**Category:** [Personal Training Software](https://www.g2.com/categories/personal-training)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 17  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About TrainerMetrics
TrainerMetrics enables personal training teams to streamline the client onboarding, assessment/reevaluation, and sales development processes, and simultaneousoly reinforces that clients receive consistent feedback and brand experience. Customers have reported a 9.3% average increase in training sessions 90 days post-implementation. -Digitizes forms that are typically used for client intake, assessment, and engagement. -Uses 70+ peer-reviewed fitness assessments from organizations like ACSM, NASM, NSCA, ACE, and more. -Integrates with InBody and Styku 3D body composition scanning devices. -Automates client assessment progress reporting and account-level performance insights. -Reminds trainers when clients need to be re-evaluated and followed up with. In short, TrainerMetrics helps trainers convert members to clients, reduce overall client churn, and deliver objective outcomes.



## TrainerMetrics Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **customized client management** capabilities of TrainerMetrics, especially for accessing health metrics anytime, anywhere. (1 reviews)
- Users value the **accommodating customer support** of TrainerMetrics, enhancing their program experience and operational efficiency. (1 reviews)
- Users value the **customization options** in TrainerMetrics, tailoring it to their facility&#39;s specific needs and preferences. (1 reviews)
- Users praise the **great reporting and compliance features** of TrainerMetrics, enhancing their program significantly. (1 reviews)

**What users dislike:**

- Users find the **incomplete media library** of TrainerMetrics lacking in photos and videos for client workouts. (1 reviews)

## TrainerMetrics Reviews
  ### 1. Amazing service, amazing team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony M. | Vice President, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 20, 2025

**What do you like best about TrainerMetrics?**

The product/service took our program to the next level. Reporting and compliance features are great. The team is so accommodating and support us in every aspect of our business.

**What do you dislike about TrainerMetrics?**

I can’t think of anything at all that I dislike about TrainerMetrics.

**What problems is TrainerMetrics solving and how is that benefiting you?**

They are always looking to improve and upgrade their product.

  ### 2. Diego Rivera and the support team are superb.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fhanta W. | Manager / Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 05, 2024

**What do you like best about TrainerMetrics?**

It's their client metrics tracking for me. I like having one place to upload fitness metrics and progress photos that clients have 24hr access to

**What do you dislike about TrainerMetrics?**

The one thing is customization. Trainer metrics has fitness assessments built in that I use however I have my clients run 1 mile for their assessment and a 1k meter row and the option is 1.5 miles and a 500m row in trainer metrics. I have a work around for it but it does impact the picture of performance and improvement for clients.

**What problems is TrainerMetrics solving and how is that benefiting you?**

It's a straight forward convenient approach to storing client metrics, progress and programs. As a personal trainer it's part of the backbone of our business to track progress and connect clients with that info

  ### 3. TrainerMetrics is great for every fitness department

**Rating:** 5.0/5.0 stars

**Reviewed by:** John P. | Fitness Educator, Consultant, Industry Advocate, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 14, 2024

**What do you like best about TrainerMetrics?**

As the former Fitness Director at Gainey Village Health Club and Spa I brought added TrainerMetrics to enhance our assessment protocols and improve our engagement with our clients. Using TrainerMetrics improved our professionalism. The staff at TrainerMetrics was great at teaching our staff how to utilize all of the features available. It was easy to get started. The system is flexible, versatile and easy to customize for each client. I highly recommend the product.

**What do you dislike about TrainerMetrics?**

Personally I had a difficult time getting my staff to use the software for follow-up assessments on their long-term clients. That issue was due to lack of staffing support needed to better manage many employees. If your employer offers the support you need, then this won't be an issue for you and TrainerMetrics will be great for your team and your members.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Standardizing our assessment protocol for new member orientations

  ### 4. Good visuals to consolidate and organize data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew J. | Director, Wellness, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 02, 2024

**What do you like best about TrainerMetrics?**

Being able to have each clients data consolidated and charted over time simply by adding in the data saves time and provides a great visual for clients to see their progress and motivates them to keep progressing.

**What do you dislike about TrainerMetrics?**

Having multiple sections through which you can enter the same data points seems redundant. I prefer simplicity to convenience in this case.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Often trainers can lose their assessment data or it disappears when that trainer leaves the team. This allows us to keep long term records more easily accessible.

  ### 5. Professional quality assessment software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew H. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 09, 2024

**What do you like best about TrainerMetrics?**

I like the ability to modify assessments for each client's personal goals and limitations. I also appreciate the flexibility and corrective exercise reports!

**What do you dislike about TrainerMetrics?**

I wish that the FMS assessments would also include corrective exercise repirts. Also wish that I could add on smaller number of client profiles. We are constantly hitting our limit of 500 and need to go back and have to deactivate people.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Cloud based software that trainers from all of our locations can access.

  ### 6. It was a decent app, I was not a huge fan of when you would save data it would all disappear

**Rating:** 2.5/5.0 stars

**Reviewed by:** Nathan P. | Personal Trainer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 31, 2024

**What do you like best about TrainerMetrics?**

I really liked the reports and being able to print them off

**What do you dislike about TrainerMetrics?**

I did not like how the system saved, or that some of the most basic exercises did not exist and it was difficult to create one

**What problems is TrainerMetrics solving and how is that benefiting you?**

It is solving the fact that I can easily print data and show my clients and other trainers success and areas of improvement

  ### 7. Trainer Metrics can help PT departments with its robust reports capabilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Randy L. | Director of Personal Training, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 08, 2024

**What do you like best about TrainerMetrics?**

You can customize it to your facility's needs. The storage of client health information and metrics is impressive and can be accessed anywhere and not just in the club.

**What do you dislike about TrainerMetrics?**

While it has the ability to develop client workouts, it's library lacks photos and videos.

**What problems is TrainerMetrics solving and how is that benefiting you?**

TM is developing reports specific to our operations.

  ### 8. Useful platform to get in touch with clients and to organize training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 31, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about TrainerMetrics?**

The exercise library has been helpful in building training plans. It is a great platform that can be used by organizations with a multiple personal trainers

**What do you dislike about TrainerMetrics?**

It would be helpful to have a mobile app where clients can see workouts and leave feedback after each session. It would be great to see pictures of the exercise without clicking on it when you look at the workout.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Adding more exercises to the library, adding personalized questioners for our organization

  ### 9. Great platform for tracking client progress

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stacy D. | Owner/Operator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 31, 2024

**What do you like best about TrainerMetrics?**

I like that the system is simple and easy to use

**What do you dislike about TrainerMetrics?**

I think there could be more diversity with testing options

**What problems is TrainerMetrics solving and how is that benefiting you?**

client retention and holding personal trainers accountable to accessing their clients

  ### 10. It has helped me and my team to stay organized and help clients reach their goals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 03, 2024

**What do you like best about TrainerMetrics?**

How organized it is and helps us track progress over time

**What do you dislike about TrainerMetrics?**

Still trying to configure the workout builder template

**What problems is TrainerMetrics solving and how is that benefiting you?**

We are able to keep clients assessments and it easily accessible

  ### 11. Useful Objective Data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul R. | General Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 14, 2024

**What do you like best about TrainerMetrics?**

Great for showing anthropometric changes.

**What do you dislike about TrainerMetrics?**

Hard to show changes in strength/flexibility

**What problems is TrainerMetrics solving and how is that benefiting you?**

Giving my clients easy reports to read their anthropometric results.

  ### 12. Great, But has a few limitations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jordon D. | Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 23, 2019

**What do you like best about TrainerMetrics?**

Assessments become easier for trainers to pick up and use in session with tablets to perform and give immediate feedback to clients on how they are doing.

**What do you dislike about TrainerMetrics?**

Some areas of improvement for the app is to be a little more customization. There are a lot of good baseline measurements, but the ability to put custom exercises and weights could be a huge help to show improvement in Clients.

**Recommendations to others considering TrainerMetrics:**

Give it a try if you want to have assessment consistency and with trainer turnover, it keeps consistent results in house.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Consistent assessment for our clients and giving the immediate results to our clients directly after helps us set up a standard process for reviewing results.

  ### 13. The perfect assessment platform for our studio

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clark S. | Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 15, 2019

**What do you like best about TrainerMetrics?**

I like that Trainermetrics is extremely robust and fast, while still being user friendly and intuitive.

**What do you dislike about TrainerMetrics?**

There's not a lot to dislike. My business was an early adopter of this software and any issues during development were rectified. The owners (Hank and Devin) were very responsive to any things that needed tweaking. As it sits now, (October 2019), it runs flawless for us.

**Recommendations to others considering TrainerMetrics:**

Give it a shot for yourself!

**What problems is TrainerMetrics solving and how is that benefiting you?**

Assessing clients' progress to maximize their results and increase renewals.

  ### 14. Great Assessment Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 16, 2019

**What do you like best about TrainerMetrics?**

Trainer Metrics software is a very easy to use Fitness Software that allows fitness professionals to get a baseline reading on a client's fitness level.

**What do you dislike about TrainerMetrics?**

There were a few glitches initially when we first started to use the software. But they have now been resolved.

**Recommendations to others considering TrainerMetrics:**

Definitely recommend. Sets a good standard in client assessment software choices.

**What problems is TrainerMetrics solving and how is that benefiting you?**

The software gives us a baseline fitness level for clients. This helps us to provide this information to the client and we can then build out a progress plan based on the client's goals and fitness level.

  ### 15. Trainer Metrics is Cool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 25, 2019

**What do you like best about TrainerMetrics?**

I like the graphic display of the metrics and that I can find the exact protocol for a test easily on trainer metrics

**What do you dislike about TrainerMetrics?**

I dislike that some of the tests that I like aren't on the software yet and that some of the protocols have unclear directions. I also dislike that some screens are available on the site, but are not represented on the programming side of the software.

**What problems is TrainerMetrics solving and how is that benefiting you?**

Offers an easy way to visually track improvements over time.

  ### 16. great way to track all of clients metrics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 15, 2019

**What do you like best about TrainerMetrics?**

Its the best system to keep past history of clients metrics on everything from weight loss/gain, body fat, strength gains, circumference and body fat, movement, and mobility

**What do you dislike about TrainerMetrics?**

I wish there was a notes section. That would help my organization

**What problems is TrainerMetrics solving and how is that benefiting you?**

it helps me stay organized and everything in one place

  ### 17. Our Trainer Metrics Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nakeeya D. | Director of Operations, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 23, 2019

**What do you like best about TrainerMetrics?**

It gives you baseline data so that you can objectively track a client’s progress over time

**What do you dislike about TrainerMetrics?**

There seems to be a few glitches that need to be worked out. Like there are no guideline metrics for the wall-sit.

**What problems is TrainerMetrics solving and how is that benefiting you?**

The problems I listed above



- [View TrainerMetrics pricing details and edition comparison](https://www.g2.com/products/trainermetrics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+12%3A45%3A29+-0500&secure%5Bsession_id%5D=e2869b1c-9715-46b6-8ae1-5d57f0418fee&secure%5Btoken%5D=911d29c48302a34555640dd6b4da4bc92786aefbfe8779a7fc0e1aeea91d8109&format=llm_user)

## TrainerMetrics Features
**Additional Functionality**
- Recurring/Subscription Billing
- Payment Processing
- Access Controls/Permissions
- Automated Scheduling
- Customer Database
- Generative AI
- SMS Messaging
- Wait List Management
- Member Communication
- Website Integration
- Third-Party Integrations
- Communication Management
- Registration Management
- Employee Management
- Customizable Forms
- Activity Tracking
- Billing & Invoicing
- Client Portal
- API
- Facility Scheduling
- AI Copilot
- Marketing Automation
- Booking Management
- Electronic Payments
- Customizable Templates
- Multi-Location
- Client Management
- Customer Accounts
- Attendance Management
- Self Check-In/Check-Out
- Email Marketing
- Reminders
- Calendar Management
- Contract/License Management
- Instructor Management
- Membership Management
- Activity Dashboard
- Class Management
- Inventory Management
- Discount Management
- Attendance Tracking
- Online Booking
- Lead Generation
- Customizable Branding
- Event Management
- Reporting & Statistics

**Business Administration**
- Marketing Tools
- Messaging
- E-Signature
- Customizable Forms

**Training Tools**
- Workout Planning
- Goal Tracking
- Automated Scheduling
- Reporting
- Nutrition Tools
- Goal Setting/Tracking
- Certification Tracking
- Appointment Scheduling
- Activity Tracking

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Exercise Library
- Secure Login
- Recurring/Subscription Billing
- Activity Dashboard
- Client Portal
- Client Profiles
- Nutrition Program
- Billing & Invoicing
- Customizable Templates
- Generative AI
- Fitness Assessments
- AI Copilot
- Customizable Reports
- Calendar Sync
- Employee Management
- Reporting & Statistics
- Client Management
- Mobile App
- Reminders
- Commenting/Notes
- Hybrid Trainer
- Transaction History
- eCommerce Management
- In-person Trainer
- Online Trainer
- Gamification
- Appointment Management
- Customizable Branding
- Payment Processing
- Multi-Location
- Calendar Management
- API

## Top TrainerMetrics Alternatives
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