Trail Agent Builder Features
Invoice Management (3)
Capture
Provide features to capture invoices such as import or scanning
Supplier Portal
Allow suppliers to submit invoices using an online portal
Repository
Deliver a central repository of AP documents, such as POs and invoices
Invoice Processing (9)
Matching
Ability to match AP invoices to POs, contracts, or payments
Payments
Identify incomplete or late supplier payments
Workflows
Include workflows for approvals and invoice processing
Tax Compliance
Comply with local and global tax regulations for collections
Recurring Payments
Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
Approvals
Include workflows for approvals of invoices or payments
Batch Processing
Process multiple invoices without human intervention
Consolidation
Allow users to consolidate multiple invoices into one
Match Invoices
Match invoices with purchases and sales orders, as well as with payments
Analytics (6)
Due Dates
Track invoices based on due dates to identify overdue payments
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Due Dates
Track invoices based on due dates to identify overdue payments
Cashflow
Analyze variations between incoming and outgoing cash
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Payment Tracking
Track different types of payment such as deposits or partial payments
Integration (7)
Accounting
Provide integration with accounting and financial management software
Payment Integration
Integrate with payment gateways and enterprise payments software
ERP
Deliver integrations with accounting modules of ERP systems
ERP integration
Integrate with existing ERP systems
Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payment gateways and enterprise payments software
ERP
Deliver integrations with accounting modules of ERP systems
Invoice Generation (3)
Templates
Provide standard invoice templates that can be customized by users
Digital Invoices
Ability to convert invoices to digital formats such as PDF
Recurring Invoices
Automatically generates invoices at pre-defined time intervals
Responses (4)
Personalization
Provides personalized responses to interlocator based on segmentation or past responses.
Route To Human
Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.
Natural Language Understanding (NLU)
Can have a natural, human-like conversation with an interlocator.
Multi-Language
Manage and support multiple languages
Platform (5)
Conversation Editor
Allows business to edit conversations to meet the unique needs of one's business.
Integration
Gives users the ability to update systems, like CRM, based on conversations.
Human-In-The-Loop
Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Human-in-the-loop (HITL)
Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
Audit (4)
Filters
Includes a library of audit-tested filters to identify AP outliers that are outside company policy
Post Audits
Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims
Overpayments
Detects and prevents a wide range of overpayment errors
Duplicates
Detects and prevents a wide range of duplicate payments
Operating System (3)
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PC Operating System
Supports Microsoft Windows operating system
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Mac Operating System
Supports macOS operating system
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Linux Operating System
Supports Linux operating system
Document Processing (9)
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File Type
Supports a variety of file types (E.g. DOC, XLS, PPT, PDF, JPG, PS, TIFF, etc.)
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Data Extraction
Processes data from unstructured and semistructured data sources
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Intelligent Processing
Provides AI and machine learning tools to accelerate data analysis
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Image Enhancement
Provides image enhancement before processing (E.g. rotation, image cropping, removing noise, enhancing contrast, etc.)
Text Extraction
Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF)
Metadata Extraction
Retrieval of embedded metadata that is present within a file
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Platform Additional Functionality (4)
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Integration
Integrates with other applications to support document storage, document management, process automation and/or workflow management
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File Conversion
Supports the conversion of uploaded documents to other file types
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Windows and Mac
Supports operations on both Windows and Mac
Document Conversion
Convert documents and images into editable file formats
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Reconciliation - Financial Reconciliation (4)
Automation
Automates the process of comparing financial transactions between different accounts, statements, or systems
Bank Statements
Helps match transactions recorded in the company's books with those in the bank statement
Exceptions
Alerts users when exceptions and discrepencies can't automatically be resolved
Algorithms
Uses algorithms, such as rule-based matching, fuzzy logic, or machine learning techniques to help with comparing large sets of data
Audit - Financial Reconciliation (4)
Accuracy
Ensures that financial records are accurate and precise, reducing the chances of errors that could lead to audit issues
Compliance
Meets industry-specific compliance requirements and supports regulatory standards
Reporting
Offeres customizable reporting features to provide a clear overview of the financial reconciliation process and any issues that may need attention
Audit Trail
Provides a detailed history of reconciliations and supports the accuracy of financial records
Integrations - Financial Reconciliation (4)
Accounting
Integrates with accounting platforms to allow the import and reconciliation of financial data
Inventory
Integrates with inventory management systems to help reconcile financial data related to product movements, purchases, and sales
ERP
Integrates with ERP systems to reconcile financial data across various modules and departments
Banking
Integrates with banking systems to import and match bank transactions
User Permissions and Security - Financial Reconciliation (4)
Access
Offers role-based access control (RBAC) allowing administrators to define roles with specific sets of permissions
Authentication
Uses features such as multi-factor authentication (MFA) to help ensure that only authorized users can access the software
Encryption
Has encryption techniques to prevent unauthorized access or interception of data
Regulations
Complys with regulations and standards, such as Sarbanes-Oxley (SOX), GDPR, or HIPAA
Automation - AI Agents (7)
Sales Follow-Up
Allows users to automate responses to customer inquiries across various channels.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels.
Lead Generation
Allows users to automate the process of generating and qualifying sales leads.
Document Processing
Allows users to automate the handling, processing, and management of documents.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Natural Language Processing
Process and analyze human language in text or audio form
Simulation and Scenario Generation
Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.
Autonomy - AI Agents (4)
Independent Decision Making
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input.
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention.
Agentic AI - Financial Reconciliation (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - OCR (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Invoice Management (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - AP Automation (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (127)
Data Import/Export
Import and export data to and from software applications
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Online Banking
Ability to manage transactions online with a mobile device or computer.
1099 Preparation
Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Receipt Management
Upload, track, and submit receipts in a central database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Fraud Detection
Identify and prevent suspicious activity
Duplicate Payment Alert
Receive an automatic notification when the exact same payment is about to be initiated for the second time
Document Management
Store, manage, and track all electronic documents in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Check Writing
Issue payments to third parties via checks
Mobile Access
Access software remotely via mobile devices
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Currency
Manage and handle various international currencies
Status Tracking
Track the status over time for a request, process, asset, or transaction
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Anomaly Detection
Automatically identify unusual behavior
API
Application programming interface that allows for integration with other systems/databases
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Aging Tracking
Categorizes outstanding invoices based on the amount of time they have remained unpaid
Supplier Management
Manage all supplier data and operations
General Ledger
Centralized accounting record which tracks all financial transactions
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Workflow Management
Create, design and manage workflows for repetitive tasks
Customizable Reports
Alter the layout and content of reports
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Electronic Funds Transfer
Transfer money electronically between two bank accounts
Purchase Order Reconciliation
Aligns purchase orders with incoming invoices and receiving reports
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Workflow Management
Create, design and manage workflows for repetitive tasks
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Content Scan
Scan written content within documents, files, or websites
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Annotations
Highlight content and/or make notations about parts of content
Electronic Signature
Digitally sign online documents
File Transfer
Move files across different systems or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Document Review
Review and analyze existing information across documents
Document Storage
Store and organize documents in a centralized system
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Text Editing
Edit text as needed
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Document Editing
Makes changes to document features such as text, fonts, formatting, etc.
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Document Imaging
Convert paper files into digital images
Full Text Search
Search for specific words or phrases within a document or database
Multiple Output Formats
Create content in various formats, such as print, PDF, HTML and more
Secure Data Storage
Securely stores data to prevent data loss or breaches
Convert to PDF
Create, edit, convert to and from PDF files
Data Import/Export
Import and export data to and from software applications
ID Scanning
Scan and validate an ID barcode
Zone Selection Tool
Selects specific portions of images, files, texts, websites or documents
Language Detection
Identify different languages
Document Management
Store, manage, and track all electronic documents in a centralized location
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Indexing
Compile and organize data into specific metrics
Agent Collaboration
Multiple agents work together, share tasks, and coordinate to achieve common goals.
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Prompt Engineering
Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
For No-Code Development
Build applications without the use of code
Version Control
Track revisions and updates made to files and navigate between different versions
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Dynamic Modeling
Model the varying behavior of a system over time through diagrams
API
Application programming interface that allows for integration with other systems/databases
Memory Management
Store and save retrievable data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Scalability
Manage a growing amount of work to meet increased demand without compromising performance
Cost Management
Manage budgets, track and optimize spending and align capacity to workload demand
Scheduling
Plan availability and assign specific time slots for tasks and resources
Natural Language Interface
Interact with agents using conversational language
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Multiple LLM Models
Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more
Integration Management
Identify which applications need to exchange data and enable these data connections
Customizable Frameworks
Flexible architecture allowing tailored configurations
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Analytics
Tools for the systematic analysis of various types of data or statistics
Intent Recognition
Helps understand a user's intentions/actions
Contextual Guidance
Interprets what a user is doing based on context and helps guide them through the process.
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Attended Automation
Bots that work alongside humans on tasks that cannot be fully automated
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
For Sales/Marketing
Used as a promotional or demonstration tool in sales and marketing presentations
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Deep Learning
Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.
Code-free Development
Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Automated Responses
Automatic reply functionality for incoming messages
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Transfers/Routing
Transfer queries and organize messages between agents
Personalization
Adjust communications based on previous interactions or personal preferences
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Virtual Personal Assistant (VPA)
Program systems that assist users with their daily administrative responsibilities
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Speech Recognition
Train your system to interpret and transcribe voice messages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Task Management
Create, manage and track all task activities and progression
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Unattended Automation
Automate processes from start to finish without human assistance
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Proactive Error Detection
Managing and resolving errors that occur during program execution to maintain stability


