Track-It! Pricing Overview

Free Trial

Track-It! Pricing Key Insights

Last updated on Apr 09, 2026

Track-It! offers a free trial. Information about Track-It! pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Track-It! must be conducted with the seller.

Rated 3.7 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Mid-Market

$$$$

12% less expensive

than the avg. Service Desk product

Read Mid-Market Reviews

Enterprise

$$$$

30% more expensive

than the avg. Service Desk product

Read Enterprise Reviews

Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more. Starting at $995

Pricing information for Track-It! is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Track-It! must be conducted with the seller.

Pricing information was last updated on July 12, 2019

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

Perceived Cost

$$$$$

Top-Rated Alternatives

Freshservice

4.6/5(1,377)

Jira Service Management

4.3/5(991)

Zendesk for Customer Service

4.3/5(7,120)

View All Alternatives

Track-It! Alternatives Pricing

The following is a quick overview of editions offered by other Service Desk Software

Product	Price	Features
Freshservice STARTER	$19.00	For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account
Jira Service Management Free	0/agent/month	For small teams starting with a service desk. Up to 3 agents for free.
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Track-It! alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Track-It! Comparisons