Titan Docs Pricing Overview

Hi Gil, thanks for your positive review.

We are thrilled that you are enjoying the ease of using Titan Docs and Forms directly in Salesforce.

We also appreciate your comment on Titan’s pricing model. The model is driven by real customer usage rather than by user seats. This structure ensures that you pay only for the value your customers actually consume, making billing more accurate and cost-effective. We would be super interested to know why paying per user would make more sense for you.

We hope you keep getting great results with Titan and look forward to future success together.

Hi Bo,

Thank you for your honest review.

We are glad to hear that Titan Docs has delivered value through competitive pricing, strong features, guided support, and training resources. It’s also great to know that you are using Titan to securely connect with Salesforce, identify existing leads or contacts, update application information, and support secure document uploads.

We also hear you on the setup experience. A powerful platform should not leave customers feeling stuck when they are trying to troubleshoot, especially when time zones get in the way. Your feedback around live chat and AI-guided support is very helpful, and lines up with how we are thinking about making assistance more immediate and practical.

Titan AI Studio is already live in Experience Studio, and while Docs-specific AI support is still being shaped, we are excited about where chat-based guidance can take the product in the future.

Should you require help with any current setup or troubleshooting, please log a case on your Titan dashboard and our team will assist.

Keep using Titan, and thank you for helping us improve.