--- title: TicketLeap Reviews meta_title: 'TicketLeap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how TicketLeap works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 16 scale: '5' date_modified: '2026-11-11' parent_category: name: Event Management url: https://www.g2.com/categories/event-management ---

TicketLeap Reviews & Product Details

Value at a Glance

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Perceived Cost

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User Insights

Average based on 16 real user reviews.

Perceived Cost

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TicketLeap Reviews FAQs

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Last updated: Nov 04, 2026

What is TicketLeap, and what problem is it built to solve?

TicketLeap is used to sell tickets for events, check attendees in, and manage ticket sales and reporting. It helps event organizers handle ticketed performances, concerts, fundraisers, and other events.

What company sizes is TicketLeap designed for?

TicketLeap is designed for teams of all sizes.

Which industries is TicketLeap built to serve?

TicketLeap is built to serve a range of industries, including:
  • Entertainment
  • Events Services
  • Music
  • Non-Profit Organization Management
  • Education Management
  • Civic & Social Organization
  • Individual & Family Services
  • Marketing and Advertising

Does TicketLeap offer an open API, and what does it integrate with?

TicketLeap offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support is available by phone, email/help desk, and through self-service resources such as a knowledge base and FAQs/forum.

What training resources are available to help teams get started?

Training resources include:
  • Documentation
  • Live Online
  • Videos

TicketLeap Reviews (16)

View 1 Video Reviews
Reviews

TicketLeap Reviews (16)

View 1 Video Reviews
3.7
16 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Michelle C.
MC
Michelle C.
Community Engagement Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Not a good fit for nonprofits"
1.5/5
What do you like best about TicketLeap?

Ticket sales management and the ability to pull ticket sales reports. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

Too many fees for each ticket sale, not cost effective for our nonprofit purposes. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
Originally submitted 4/23/2020
"User-friendly & easy to use, but lacks several features"
3/5
What do you like best about TicketLeap?

It's very user-friendly and easy to set up events, sell tickets, check-in attendees and pull reports. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

It lacks several common features like selling whole tables, rectangular tables, etc. You can't design attendee emails with many features, they're very plain text-based and boring. Review collected by and hosted on G2.com.

Kierra D.
KD
Kierra D.
CEO
Small-Business (50 or fewer emp.)
Originally submitted 12/29/2017
"Good concept, but needs impr"
4.5/5
What do you like best about TicketLeap?

I like the ability to customize ticket sales page and to sell tickets. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

It is not user friendly. I don’t know if it has anything to do with my browser. However, when I first started using it, it seemed self explanatory. The last time I attempted to use it, it seemed like I was not able to grasp the concept. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Verified User in Performing Arts
Small-Business (50 or fewer emp.)
"Easy, professional ticket sales"
5/5
What do you like best about TicketLeap?

Ticketleap made it very easy for us to sell tickets without handling money or physical tickets. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

One of the functions allowing patrons to select their own seat does not work on a mobile device - only a desktop/laptop computer. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"TERRIBLE customer service"
0.5/5
What do you like best about TicketLeap?

I really don't have anything positive I can say about this ticketing website. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

First, as a customer I purchasing tickets and the drop down menu kept changing the total ticket purchase!! Then when I called to adjust for a credit or refund I called, emailed & wrote on their Facebook page just to get pushed around and eventually no response or outcome at all! Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Terrible interface"
1/5
What do you like best about TicketLeap?

Nothing. I literally hate this app. I wish that we used a different one. It makes working door for my company very hard. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

Everything. I literally hate this app. I wish that we used a different one. It makes a working door for my company very hard. It crashes on me. The program is slow and awkward to navigate. Review collected by and hosted on G2.com.

Adriano C.
AC
Adriano C.
Art Director, Graphic Designer, Web Designer
Small-Business (50 or fewer emp.)
"Easy tool to sell tickets in few minutes"
4/5
What do you like best about TicketLeap?

I've jumped on Ticketleap 3 years ago because at the time I was looking for a easy-to-use and cheap tool/service to sell concert and events tickets. I did my trial (which already gives you a lot of feature) and at the end of the 30days I was amazed about how Ticketleap is easy and has very low fees. So definitely I say that the best thing I like of this tool is its easiness. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

When selling tickets usually you are looking to make money for your event, concert etc. Even if they actually have few $ fees on the ticket price this may not be a good solution for tiny shows/events and so young promoters. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Wonderful marketing tool"
4.5/5
What do you like best about TicketLeap?

It is simple yet so effective, it’s made things a lot easier for me Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

I feel their social media presence could be a lot stronger especially for the younger market they cater too Review collected by and hosted on G2.com.

Prince Kingsley B.
PB
Prince Kingsley B.
Innovation Strategist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Sleek Ticketing Service"
5/5
What do you like best about TicketLeap?

the selfie checkin the event profile layout, easy checkout` and great ticket template Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

not enough payment gateway. Offer more data analytics Review collected by and hosted on G2.com.

Marissa F.
MF
Marissa F.
Strategy Planner
Marketing and Advertising
Enterprise (> 1000 emp.)
"Media strategist"
4/5
What do you like best about TicketLeap?

I liked how easy it was to use and how it was catered to a smaller event. Lots of other ticket platforms are geared towards very big events. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

I haven't really found anything that I dislike Review collected by and hosted on G2.com.

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TicketLeap Comparisons
TicketLeap Features
Email customization
Social media promotion
Event creation
User registration process
Payment processing