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TicketLeap Reviews & Product Details

TicketLeap is a powerful event ticketing solution designed to help users easily manage and sell tickets to a variety of events. This platform caters to a wide range of event organizers, from haunted attractions and festivals to theaters and tours, providing them with the tools necessary to create, promote, and manage their events with ease. With its user-friendly interface and comprehensive features, TicketLeap empowers organizers to set up their events in just minutes. The platform is particularly suited for those who require a self-service ticketing option. Event organizers can easily create branded event pages that reflect their unique identity, allowing for a personalized purchase experience for attendees. TicketLeap’s built-in event management tools further empower organizers to streamline their ticketing, get paid fast, and check attendees in lightning-fast with their free mobile app. That’s not all! TicketLeap’s pricing breakdown is always clear on your event page. Our fees are just $1 + 2%, plus credit card processing fees. Pass those fees on to ticket buyers, and it’s free for event organizers to sell tickets on TicketLeap! Built on an enterprise-level platform, TicketLeap offers the same pro-level security and reliability with its tools and features as large-scale events – at no cost to you! From design features like customizable event pages, embedded videos and photos, and mobile-first admin experience to sales tools such as multiple ticket types, timed entry, donations, and ticket exchanges, organizers have complete control over their events, from start to finish. Another significant advantage of TicketLeap is their experienced support team. Whether it’s assistance with setting up your ticket sales, fighting chargebacks, or helping out your ticket buyers, the TicketLeap support team can handle it all. The best part? They are ready to help anyone (for free!) the moment they sign up for TicketLeap. Overall, TicketLeap stands out in the event ticketing category by combining ease of use with a comprehensive set of features that cater to the diverse needs of event organizers. Its focus on self-service capabilities, promotional tools, and flexible ticketing options makes it a valuable asset for anyone looking to host successful events.

Seller

Leap Event Technology

Discussions

TicketLeap Community

Overview by

Aisley Stuebs

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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TicketLeap Media

TicketLeap Demo - TicketLeap Box Office Selling App

Screenshot of TicketLeap Box Office Selling App

TicketLeap Demo - TicketLeap Scanning App

Screenshot of TicketLeap Scanning App

TicketLeap Demo - TicketLeap Seller Homepage

Screenshot of TicketLeap Seller Homepage

TicketLeap Reviews (16)

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Michelle C.

Community Engagement Coordinator

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/12/2025

"Not a good fit for nonprofits"

1.5/5

What do you like best about TicketLeap?

Ticket sales management and the ability to pull ticket sales reports. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

Too many fees for each ticket sale, not cost effective for our nonprofit purposes. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

4/23/2020

"User-friendly & easy to use, but lacks several features"

3/5

What do you like best about TicketLeap?

It's very user-friendly and easy to set up events, sell tickets, check-in attendees and pull reports. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

It lacks several common features like selling whole tables, rectangular tables, etc.

You can't design attendee emails with many features, they're very plain text-based and boring. Review collected by and hosted on G2.com.

Recommendations to others considering TicketLeap:

Do your research and see if it has all of the features you need as they don't really do any upgrades or take customer comments into much consideration. Review collected by and hosted on G2.com.

What problems is TicketLeap solving and how is that benefiting you?

Ticket sales and check-in for events, reporting on events. Review collected by and hosted on G2.com.

Kierra D.

CEO

Small-Business (50 or fewer emp.)

12/29/2017

"Good concept, but needs impr"

4.5/5

What do you like best about TicketLeap?

I like the ability to customize ticket sales page and to sell tickets. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

It is not user friendly. I don’t know if it has anything to do with my browser. However, when I first started using it, it seemed self explanatory. The last time I attempted to use it, it seemed like I was not able to grasp the concept. Review collected by and hosted on G2.com.

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

8/3/2019

"Easy, professional ticket sales"

5/5

What do you like best about TicketLeap?

Ticketleap made it very easy for us to sell tickets without handling money or physical tickets. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

One of the functions allowing patrons to select their own seat does not work on a mobile device - only a desktop/laptop computer. Review collected by and hosted on G2.com.

Verified User in Entertainment

Small-Business (50 or fewer emp.)

11/24/2018

"TERRIBLE customer service"

0.5/5

What do you like best about TicketLeap?

I really don't have anything positive I can say about this ticketing website. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

First, as a customer I purchasing tickets and the drop down menu kept changing the total ticket purchase!! Then when I called to adjust for a credit or refund I called, emailed & wrote on their Facebook page just to get pushed around and eventually no response or outcome at all! Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

4/19/2018

"Terrible interface"

1/5

What do you like best about TicketLeap?

Nothing. I literally hate this app. I wish that we used a different one. It makes working door for my company very hard. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

Everything. I literally hate this app. I wish that we used a different one. It makes a working door for my company very hard.

It crashes on me. The program is slow and awkward to navigate. Review collected by and hosted on G2.com.

Adriano C.

Art Director, Graphic Designer, Web Designer

Small-Business (50 or fewer emp.)

1/10/2018

"Easy tool to sell tickets in few minutes"

4/5

What do you like best about TicketLeap?

I've jumped on Ticketleap 3 years ago because at the time I was looking for a easy-to-use and cheap tool/service to sell concert and events tickets. I did my trial (which already gives you a lot of feature) and at the end of the 30days I was amazed about how Ticketleap is easy and has very low fees. So definitely I say that the best thing I like of this tool is its easiness. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

When selling tickets usually you are looking to make money for your event, concert etc. Even if they actually have few $ fees on the ticket price this may not be a good solution for tiny shows/events and so young promoters. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

12/12/2017

"Wonderful marketing tool"

4.5/5

What do you like best about TicketLeap?

It is simple yet so effective, it’s made things a lot easier for me Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

I feel their social media presence could be a lot stronger especially for the younger market they cater too Review collected by and hosted on G2.com.

Prince Kingsley B.

Innovation Strategist

Information Technology and Services

Small-Business (50 or fewer emp.)

6/2/2016

"Sleek Ticketing Service "

5/5

What do you like best about TicketLeap?

the selfie checkin the event profile layout, easy checkout` and great ticket template Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

not enough payment gateway.

Offer more data analytics Review collected by and hosted on G2.com.

Marissa F.

Strategy Planner

Marketing and Advertising

Enterprise (> 1000 emp.)

1/2/2016

"Media strategist "

4/5

What do you like best about TicketLeap?

I liked how easy it was to use and how it was catered to a smaller event. Lots of other ticket platforms are geared towards very big events. Review collected by and hosted on G2.com.

What do you dislike about TicketLeap?

I haven't really found anything that I dislike Review collected by and hosted on G2.com.