--- title: ThousandEyes Reviews meta_title: 'ThousandEyes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how ThousandEyes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 80 scale: '5' date_modified: '2026-08-04' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # ThousandEyes Reviews **Vendor:** Cisco **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.5/5.0 **Total Reviews:** 80 ## About ThousandEyes Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. ## ThousandEyes Pros & Cons **What users like:** - Users value the **clear visibility** ThousandEyes provides, streamlining issue tracking and enhancing network performance efficiently. (2 reviews) - Users appreciate the **clear visibility and detailed insights** from ThousandEyes, enhancing network performance and saving time. (2 reviews) - Users value the **real-time visibility** of ThousandEyes, streamlining issue detection and enhancing network performance significantly. (2 reviews) - Users value the **clear visibility** provided by ThousandEyes, enabling real-time problem detection and efficient network management. (2 reviews) - Users value the **clear visibility** of ThousandEyes, enabling efficient real-time problem detection and network management. (2 reviews) - Tracking (2 reviews) - Users value the **real-time visibility** of ThousandEyes, significantly streamlining issue tracking and enhancing network management. (1 reviews) - Users value the **clear visibility** provided by ThousandEyes, which simplifies real-time problem detection and saves time. (1 reviews) - Users value the **detailed analytics** provided by ThousandEyes, enhancing their ability to diagnose network issues effectively. (1 reviews) - Cloud Services (1 reviews) **What users dislike:** - Users find the **complex configuration** challenging, requiring significant time and effort to navigate effectively. (2 reviews) - Users find the **complex interface** of ThousandEyes challenging, affecting their understanding of configuration and metrics. (1 reviews) - Users find the **complex setup** challenging due to a steep learning curve and overwhelming interface at first. (1 reviews) - Users often find **configuration difficulties** with ThousandEyes due to non-intuitive metric screens, hindering ease of use. (1 reviews) - Users find the **difficult learning** curve challenging, requiring significant time to grasp all the features effectively. (1 reviews) - Difficult Setup (1 reviews) - Installation (1 reviews) - Learning Curve (1 reviews) - Users find some configuration and metric screens to be **not very intuitive** , impacting their overall experience with ThousandEyes. (1 reviews) - Users find that some screens of ThousandEyes are **not very intuitive** , making configuration and metrics challenging. (1 reviews) - [View ThousandEyes pricing details and edition comparison](https://www.g2.com/products/thousandeyes/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+13%3A04%3A51+-0500&secure%5Bsession_id%5D=585959f3-652f-4e31-9522-b144f7bd1215&secure%5Btoken%5D=f33eb9ae7ab6f731d522b31a838583cd666fa086af10c0e9b253b884c3d7010e&format=llm_user) ## ThousandEyes Integrations - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) ## ThousandEyes Features **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Functionality** - Performance Monitoring - Alerting - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Experience** - Telemetry Collection **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Digital Experience Monitoring (DEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Management** - Content Management - Alerts - Budget Analysis **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Auto-Scaling & Resource Optimization **Management** - Digital Experience Score - Alerts **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Performance** - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Analysis** - Reporting - Dashboards and Visualizations **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation ## Top ThousandEyes Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) - 4.5/5.0 (109 reviews)