--- title: Thorn Technologies SFTP Gateway Reviews meta\_title: 'Thorn Technologies SFTP Gateway Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how Thorn Technologies SFTP Gateway works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### Thorn Technologies SFTP Gateway Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **responsive customer support** of Thorn Technologies SFTP Gateway, highlighting their availability and helpfulness. [(12 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627950&qs=pros-and-cons#reviews)

Users highlight the **ease of use** of Thorn Technologies SFTP Gateway, appreciating its simple installation and helpful support. [(8 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627975&qs=pros-and-cons#reviews)

Users value the **setup ease** of Thorn Technologies SFTP Gateway, praising its straightforward installation and user-friendly interface. [(6 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627998&qs=pros-and-cons#reviews)

Users value the **ease of management** with Thorn Technologies SFTP Gateway, noting its user-friendly admin interface and streamlined setup. [(2 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627940&qs=pros-and-cons#reviews)

Users find **easy integrations** through Google Cloud Platform simple to set up and manage with excellent support. [(2 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1628026&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Thorn Technologies SFTP Gateway, requiring time to grasp all components. [(1 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2360284&qs=pros-and-cons#reviews)

Users find the **difficult learning** process frustrating, as it takes time to grasp all the features effectively. [(1 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2360275&qs=pros-and-cons#reviews)

Users express concern over the **high costs** associated with Thorn Technologies SFTP Gateway's licensing changes and upgrades. [(1 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448790&qs=pros-and-cons#reviews)

Users are frustrated by the **expensive licensing changes** that significantly increase costs after product upgrades. [(1 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448801&qs=pros-and-cons#reviews)

Users are concerned about the **pricing issues** arising from unexpected changes in the licensing model, impacting affordability. [(1 mentions)](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448805&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Thorn Technologies SFTP Gateway

##### 1. Customer Support

Users commend the **responsive customer support** of Thorn Technologies SFTP Gateway, highlighting their availability and helpfulness.
[
See 12 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627950&qs=pros-and-cons#reviews)

See Related User Reviews

AB

Abhin B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use and Delivers"

What do you like about Thorn Technologies SFTP Gateway?

Easy to use, the technical support people were very helpful.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Support Team Makes All the Difference"

What do you like about Thorn Technologies SFTP Gateway?

The support from both Bryce and Joe was excellent and at such short notice They helped resolve an issue so quickly and provided some excellent advi

##### 2. Ease of Use

Users highlight the **ease of use** of Thorn Technologies SFTP Gateway, appreciating its simple installation and helpful support.
[
See 8 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627975&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

Enterprise (\> 1000 emp.)

5.0/5

"Amazing product and an amazing service team"

What do you like about Thorn Technologies SFTP Gateway?

Simplicity of installation and use. Simply install the VM, create an account, connect to storage, and you're off and running.

AB

Abhin B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use and Delivers"

What do you like about Thorn Technologies SFTP Gateway?

Easy to use, the technical support people were very helpful.

##### 3. Setup Ease

Users value the **setup ease** of Thorn Technologies SFTP Gateway, praising its straightforward installation and user-friendly interface.
[
See 6 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627998&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

Enterprise (\> 1000 emp.)

5.0/5

"Amazing product and an amazing service team"

What do you like about Thorn Technologies SFTP Gateway?

Simplicity of installation and use. Simply install the VM, create an account, connect to storage, and you're off and running.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Customization"

What do you like about Thorn Technologies SFTP Gateway?

Very straightforward setup with plenty of customization

##### 4. Ease of Management

Users value the **ease of management** with Thorn Technologies SFTP Gateway, noting its user-friendly admin interface and streamlined setup.
[
See 2 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1627940&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Exactly what I was looking for"

What do you like about Thorn Technologies SFTP Gateway?

Can use our own storage engine (S3) and create rules in lambda to trigger automations when there's file activity. The detailed audit and application

SH

Steve H.

Enterprise (\> 1000 emp.)

4.0/5

"IT Administrators View Of SFTP Gateway"

What do you like about Thorn Technologies SFTP Gateway?

#1, customer support It was simple to deploy and administer from an IT perspective

##### 5. Easy Integrations

Users find **easy integrations** through Google Cloud Platform simple to set up and manage with excellent support.
[
See 2 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=1628026&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim T.")
JT

Jim T.

Small-Business (50 or fewer emp.)

5.0/5

"Super easy to deploy w/GCP Marketplace, great support"

What do you like about Thorn Technologies SFTP Gateway?

The product itself has been easy to use and administer. I especially like the straightforward process of defining Google Cloud Storage integration. Bu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Exactly what I was looking for"

What do you like about Thorn Technologies SFTP Gateway?

Can use our own storage engine (S3) and create rules in lambda to trigger automations when there's file activity. The detailed audit and application

### 5 Cons or Disadvantages of Thorn Technologies SFTP Gateway

##### 1. Complexity

Users find a **steep learning curve** with Thorn Technologies SFTP Gateway, requiring time to grasp all components.
[
See 1 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2360284&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Support"

What do you dislike about Thorn Technologies SFTP Gateway?

Learning curve. Takes a while to understand all of the parts. For me at least.

##### 2. Difficult Learning

Users find the **difficult learning** process frustrating, as it takes time to grasp all the features effectively.
[
See 1 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2360275&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Support"

What do you dislike about Thorn Technologies SFTP Gateway?

Learning curve. Takes a while to understand all of the parts. For me at least.

##### 3. Expensive

Users express concern over the **high costs** associated with Thorn Technologies SFTP Gateway's licensing changes and upgrades.
[
See 1 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448790&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

Enterprise (\> 1000 emp.)

5.0/5

"Amazing product and an amazing service team"

What do you dislike about Thorn Technologies SFTP Gateway?

There is literally nothing I don't like about the product itself. One thing that was a surprise is after using the product for a few years, the licens

##### 4. Expensive Licensing

Users are frustrated by the **expensive licensing changes** that significantly increase costs after product upgrades.
[
See 1 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448801&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

Enterprise (\> 1000 emp.)

5.0/5

"Amazing product and an amazing service team"

What do you dislike about Thorn Technologies SFTP Gateway?

There is literally nothing I don't like about the product itself. One thing that was a surprise is after using the product for a few years, the licens

##### 5. Pricing Issues

Users are concerned about the **pricing issues** arising from unexpected changes in the licensing model, impacting affordability.
[
See 1 mentions
](https://www.g2.com/products/thorn-technologies-sftp-gateway/reviews?filters%5Bsentiment_snippet%5D=2448805&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

Enterprise (\> 1000 emp.)

5.0/5

"Amazing product and an amazing service team"

What do you dislike about Thorn Technologies SFTP Gateway?

There is literally nothing I don't like about the product itself. One thing that was a surprise is after using the product for a few years, the licens

 ![Prasad N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasad N.")
PN

Prasad N.

Technical Architect

Mid-Market (51-1000 emp.)

5/6/2026

"Secure, Simple, Enterprise-Ready SFTP Gateway"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

What I like best about Thorn Technologies SFTP Gateway is its strong balance of security, simplicity, and enterprise readiness.

Security-first design: It provides robust SFTP with hardened configurations, key-based authentication, and clear separation between external access and internal systems, which helps reduce risk.

Ease of use and administration: Setup and ongoing management are straightforward, making it easier for teams to onboard partners and manage file transfers without excessive operational overhead.

Reliability and stability: It’s built to handle dependable, repeatable file transfers—ideal for mission‑critical integrations where uptime and data integrity matter.

Enterprise-friendly integration: The gateway fits well into existing architectures and compliance requirements, making it suitable for regulated or security-sensitive environments.

Overall, the standout quality is how it delivers secure file transfer capabilities without unnecessary complexity, which is especially valuable in enterprise and partner-integration scenarios. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

Some of the common dislikes or limitations people note about Thorn Technologies SFTP Gateway tend to be practical rather than fundamental flaws:

Limited advanced features out of the box

Compared to some larger managed file transfer (MFT) platforms, it can feel lightweight. Features such as complex workflow orchestration, built‑in transformation, or advanced analytics may require additional tooling or integration.

UI and UX feel dated

The administration interface is functional but not especially modern or intuitive, which can slow down day‑to‑day management for teams used to more polished dashboards.

Customization can require extra effort

More specialized requirements—custom authentication flows, detailed audit reporting, or bespoke automation—may need scripting, configuration tweaks, or vendor support rather than being easily configurable through the UI.

Scaling and monitoring visibility

While stable, monitoring and scalability options aren’t as rich as some enterprise MFT competitors, which may matter in very high‑volume or multi‑tenant environments.

Support model dependence

For deeper issues or non‑standard use cases, you may rely more heavily on vendor support, which can be a downside if you prefer fully self‑service tools.

Overall, the main downside is that it prioritizes secure, straightforward SFTP over feature depth and modern UX, which is fine for many use cases but can feel limiting for more complex or rapidly growing integrations. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

Thorn Technologies SFTP Gateway is primarily solving the problem of secure, controlled, and simplified external file exchange, and that delivers several tangible benefits.

Problems it solves

Secure partner file transfers

It addresses the risk of exposing internal systems by providing a hardened SFTP gateway that sits at the edge, isolating external users from the core network while still allowing required data exchange.

Compliance and audit requirements

The gateway centralizes authentication, access control, and logging, helping meet regulatory and audit expectations without building custom solutions.

Operational complexity of custom SFTP setups

Instead of maintaining bespoke SFTP servers or scripts, it provides a standardized, supported solution that reduces configuration errors and long-term maintenance overhead.

Partner onboarding friction

It simplifies onboarding external vendors, customers, or partners by offering a consistent mechanism for key-based authentication, access scoping, and managed credentials.

How this benefits me

Reduced security risk

I don’t need to expose internal storage or application servers directly to external users, which materially lowers the attack surface.

Faster time to integration

New file-transfer integrations can be delivered quickly without designing security architecture from scratch.

Lower operational overhead

Administration, troubleshooting, and auditing are simpler compared to managing multiple ad-hoc SFTP solutions.

Confidence in reliability

The gateway provides a stable, predictable file transfer layer that can be trusted for business‑critical data exchanges.

Overall, the biggest benefit is peace of mind: it allows secure, compliant file sharing with external parties while keeping internal systems protected and operations manageable. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Enterprise (\> 1000 emp.)

6/5/2026

"Incredibly Easy Setup and Rock-Solid Reliability"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

SFTP Gateway is incredibly easy to setup and get running. It's super reliable and requires very little upkeep. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

I often forget it’s even in our environment because it’s so hands-off. When I do need to interact with it, I find myself having to relearn how to manage the product. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

We have outside vendors who require SFTP access for automation and it fits the bill perfectly. It seamlessly lets us move this process to an Azure Storage Account for internal automation. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.")
KN

Kevin N.

IT Engineer

Enterprise (\> 1000 emp.)

2/2/2026

"Amazing product and an amazing service team"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

Simplicity of installation and use. Simply install the VM, create an account, connect to storage, and you're off and running. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

There is literally nothing I don't like about the product itself. One thing that was a surprise is after using the product for a few years, the licensing model abruptly changed. Upon upgrade, I realized I would need to choose the option that is twice as expensive as the product we were using. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

SFTP Gateway has given us the ability to employ a small, yet powerful device that suits our every SFTP need. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Marco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco R.")
MR

Marco R.

SVP of Technology

Small-Business (50 or fewer emp.)

4/29/2026

"Easy Deployment and Configuration with Exceptional Support"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

Software is easy to deploy and easy to configure. Support team was exceptional. In particular Bryce Wagner was professional, knowledgeable, and patient with my limited experience working with the underlying technology. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

Nothing comes to mind. Nope, not at all. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

The ability to securely send large files to and from customers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Michael Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael Z.")
MZ

Michael Z.

Mid-Market (51-1000 emp.)

3/5/2026

"Reliable Managed SFTP Solution with Easy Setup"

4.5/5

What do you like best about Thorn Technologies SFTP Gateway?

I like that Thorn Technologies SFTP Gateway provides the needed solution for our file-sharing needs. It's generally easy to use, allowing our customers and ourselves to share files efficiently. It's also easier and more modern to use as a managed service, offering a practical upgrade from our previous self-hosted SFTP service. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

cannot upgrade the version of underlying Ubuntu OS without reinstalling from image Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

Thorn Technologies SFTP Gateway solved our connection issues to SFTP and allows easy file sharing. It replaced our self-hosted service by providing a modern, user-friendly managed solution. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Jim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim T.")
JT

Jim T.

CISO

Small-Business (50 or fewer emp.)

10/8/2025

"Super easy to deploy w/GCP Marketplace, great support"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

The product itself has been easy to use and administer. I especially like the straightforward process of defining Google Cloud Storage integration. But importantly, I found it extremely easy to set up through the Google Cloud Platform marketplace offering. I am moderately capable with GCP's services, but by no means an expert, so the advantage of having it well-packaged for deployment makes it stand out. I've also requested support from the Thorn team, and they've been very responsive and able to solve my issues (confusion on my part, not product) within minutes. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

I've not found anything to report. I'm always willing to suggest enhancements if I feel the need, but nothing so far. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

I have to allow suppliers of sensitive data to send to our company's platform securely. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

MP

Marcos P.

Mid-Market (51-1000 emp.)

3/10/2026

"Reliable and Responsive SFTP Solution"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

I like Thorn Technologies SFTP Gateway because they are quick to respond to technical issues, which is very important to me since the application serves a critical purpose. The members I have worked with have been easy to communicate with. The initial setup was easy, and they were very involved and assisted with technical troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

None come to mind. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

Thorn Technologies SFTP Gateway helps with creating secured accounts on a Linux platform and hosting it in Azure. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

DS

Darren S.

Small-Business (50 or fewer emp.)

3/19/2026

"Reliable SFTP Server With Stellar Support"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

I like the excellent support team from Thorn Technologies SFTP Gateway. The support is very good, which puts a lot of trust in the product. During setup, a support representative named Bryce was on the call, and he was excellent. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

Cannot really say. It has been very useful for our business Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

Thorn Technologies SFTP Gateway allows us to transfer files between external companies. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
AA

Verified User in Automotive

Enterprise (\> 1000 emp.)

11/19/2025

"Effortless Deployment and Intuitive Management with Excellent Support"

4/5

What do you like best about Thorn Technologies SFTP Gateway?

Thorn's SFTP Gateway is easy to deploy.

The Admin web console is intuitive and focussed on the day-to-day activities, like administering users and checking logs.

The customer support responds is easy to access, responds fairly quickly in a professional gentle manner.

The knowledge base and manuals are clearly written.

The software runs very stable once your users have been created.

If needed, you can access to the CLI via SSH, and customized the running OS (Amazon Linux) according your own needs.

From the security standpoint. it needs to mention, the SFTP gateway uses a Thorn propeteriary SFTP protocol implementation, so it needs to be updated outside of the usual OpenSSH lifecycle. Which reduces the attack vector but requires a regular update of the Thorn software components following their best practice. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

There is not much to say: I would love to see pending OS or software updates in the WebUI as this is more often accessed than the CLI. Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

It builds the secure data bridge between the public Internet and your private network using an industrial standard protocol. It helps us to exchange data with external partners in an easy but secure way. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/19/2026

"Fast, Helpful Support—Bryce Always Delivers"

5/5

What do you like best about Thorn Technologies SFTP Gateway?

Fast response on support tickets. Bryce is always willing to help through email support or screen share. Review collected by and hosted on G2.com.

What do you dislike about Thorn Technologies SFTP Gateway?

The how to guides could be a little more detailed Review collected by and hosted on G2.com.

What problems is Thorn Technologies SFTP Gateway solving and how is that benefiting you?

They provide a way for customers to easily and securely send files. We also use the product for our remote systems to send back logs automatically. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

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