---
title: Trusted Reviews
meta_title: 'Trusted Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Trusted works for a business like yours.
date_modified: '2026-06-24'
parent_category:
  name: Brand Advocacy
  url: https://www.g2.com/categories/brand-advocacy
---


# Trusted Reviews
**Vendor:** Trusted  
**Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)
## About Trusted
Trusted is the system of record and orchestration layer for customer advocacy. It helps B2B revenue and customer success teams find, recruit, and engage their happiest customers and turn their trust into pipeline. Sales teams use Trusted to match live deals with the perfect reference: AI-powered advocate matching surfaces the right customer for every prospect, managed scheduling co-ordinates the call, and every match is tracked from approved to completed. Salesforce users can raise reference requests without leaving the CRM. Beyond reference calls, Trusted manages the full advocacy lifecycle, customer stories, reviews, advisory boards, referrals, events and more, across sales, marketing, customer success and communications in one shared platform. Every advocate owns their own experience: they control their profile, accept or decline requests on their own terms, and can pause whenever they need a break. Trusted surfaces hidden advocates automatically, capturing trust signals from call transcripts, G2 reviews and VoC surveys like Qualtrics to propose new advocates with NPS and CSAT data flowing into the advocate profile. Verified customer proof is captured at onboarding and extracted from transcripts, feeding AI discovery so buyers find credible voices wherever they research. Headless advocacy is built in: the Trusted MCP server lets teams work with Trusted directly from Claude and other AI assistants, without leaving their everyday workflow. Enterprise-ready from day one: ISO 27001 certified, SOC 2 Type 2 audited, with SSO, MFA and role-based permissions.






- [View Trusted pricing details and edition comparison](https://www.g2.com/products/thetrusted/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-26+01%3A26%3A54+-0500&secure%5Bsession_id%5D=f29f363b-b801-4143-8825-8a288d84e7f7&secure%5Btoken%5D=2dfe017e9bfab2793f5f9797cf8be4a621caf66d298e9ae46b04f62fea0dd51c&format=llm_user)

## Trusted Features
**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- AI Copilot
- Email Alerts
- Customer Segmentation
- Multi-Campaign
- Email Marketing
- Customizable Reports
- Social Advertising
- Widgets
- Reporting & Statistics
- API
- Generative AI
- Campaign Segmentation
- Email Templates
- Search/Filter
- Pre-Approved Content Library
- Surveys & Feedback
- Customer Advocacy
- Data Import/Export
- Social Promotion
- Employee Advocacy
- Activity Dashboard
- Alerts/Notifications
- Filtering
- Real-Time Updates
- Social Media Monitoring
- Customizable Fields
- Customizable Branding
- Email Distribution
- Nonprofit Advocacy
- A/B Testing
- Customizable Templates
- Content Library
- CRM
- Gamification
- Activity Tracking
- Discount Management
- Customer Engagement
- Campaign Management
- Incentive Management
- Campaign Analytics
- Engagement Tracking
- Real-Time Analytics
- Customer Accounts
- Communication Management
- Community Management
- Rewards Management
- Gift Card Management
- Multi-Channel Marketing
- User Management
- Visual Analytics
- Feedback Management
- Social Engagement
- Event Triggered Actions
- Loyalty Program
- Campaign Planning
- Rewards Program
- Advocate Management
- Lead Capture
- Referral Tracking
- Reporting/Analytics
- Promotions Management
- Pipeline Management
- Reference Request Automation
- Reminders
- Nomination Tracking
- Task Scheduling
- Calendar Management
- Reference Usage Tracking
- Audio References
- For Sales/Marketing
- Workflow Management
- Configurable Workflow
- Video References
- Survey/Poll Management
- Program Notices
- Contact Management
- Lead Management
- Customer Activity Tracking
- Customer Database
- ROI Tracking
- Lead Generation
- Conversion Tracking
- Referral Templates
- For Customer Referrals
- For Employee Referrals
- Lead Engagement
- Fraud Detection
- Performance Metrics

**Discovery**
- Referral Program
- Incentives
- 3rd-Party Trends

**Insight**
- Monitoring
- Adoption Insight
- Engagement Analysis

**Mobile**
- Mobile Optimization

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

## Top Trusted Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,078 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,354 reviews)
  - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews)