Generated from real user reviews
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Effortless Navigation Makes Operations a Breeze"
What do you like about TherapyNotes?
Easy to navigate, reporting capabilities are strong and can report on a number of categories including filtering by provider or payer. Customer suppor
Stephanie B.
Small-Business (50 or fewer emp.)
5.0/5
"One of the best EHR systems out there!"
What do you like about TherapyNotes?
What I appreciate most about TherapyNotes is how intuitive and user-friendly the system is. Their customer service team is exceptional—always responsi
See Related User Reviews
Stephanie B.
Small-Business (50 or fewer emp.)
5.0/5
"One of the best EHR systems out there!"
What do you like about TherapyNotes?
What I appreciate most about TherapyNotes is how intuitive and user-friendly the system is. Their customer service team is exceptional—always responsi
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you like about TherapyNotes?
The note templates are easy to use. I like being able to customize my interventions.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Effortless Navigation Makes Operations a Breeze"
What do you like about TherapyNotes?
Easy to navigate, reporting capabilities are strong and can report on a number of categories including filtering by provider or payer. Customer suppor
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you like about TherapyNotes?
The note templates are easy to use. I like being able to customize my interventions.
See Related User Reviews
Stephanie B.
Small-Business (50 or fewer emp.)
5.0/5
"One of the best EHR systems out there!"
What do you like about TherapyNotes?
What I appreciate most about TherapyNotes is how intuitive and user-friendly the system is. Their customer service team is exceptional—always responsi
See Related User Reviews
Stephanie B.
Small-Business (50 or fewer emp.)
5.0/5
"One of the best EHR systems out there!"
What do you like about TherapyNotes?
What I appreciate most about TherapyNotes is how intuitive and user-friendly the system is. Their customer service team is exceptional—always responsi
See Related User Reviews
Stephanie B.
Small-Business (50 or fewer emp.)
5.0/5
"One of the best EHR systems out there!"
What do you dislike about TherapyNotes?
Honestly, there’s very little I dislike about TherapyNotes. If anything, I’d say that in their effort to stay current and meet the needs of a wide ran
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you dislike about TherapyNotes?
Customer support is abysmal. Clients can request appointments during times that are blocked off as unavailable. I've requested updates on when this wi
See Related User Reviews
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you dislike about TherapyNotes?
Customer support is abysmal. Clients can request appointments during times that are blocked off as unavailable. I've requested updates on when this wi
See Related User Reviews
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you dislike about TherapyNotes?
Customer support is abysmal. Clients can request appointments during times that are blocked off as unavailable. I've requested updates on when this wi
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Effortless Navigation Makes Operations a Breeze"
What do you dislike about TherapyNotes?
You must export reports to work with rather than being able to manipulate the data
See Related User Reviews
Amy M.
Small-Business (50 or fewer emp.)
0.0/5
"Disappointed."
What do you dislike about TherapyNotes?
Customer support is abysmal. Clients can request appointments during times that are blocked off as unavailable. I've requested updates on when this wi
It's an intuitive. user friendly platform. Review collected by and hosted on G2.com.
Inability to customize forms or integrate forms. Review collected by and hosted on G2.com.
I like the ease of looking at billing creating reports and having a schedule before me. Review collected by and hosted on G2.com.
Very little actually. When I first started using therapy notes it took me a while to learn but each time I had a question I would call and the customer service reps or support reps were very helpful. Review collected by and hosted on G2.com.
TherapyNotes is user friendly with a great support team to reach out for education on a deeper level. They are WONDERFUL. Review collected by and hosted on G2.com.
I love TherapyNotes. I look forward to more forms and assessments to be added. 😁 Review collected by and hosted on G2.com.
Customer Support is stupendous!! Always there to help. Review collected by and hosted on G2.com.
No Rx management. We are adding a prescriber Review collected by and hosted on G2.com.
TherapyNotes is so great because it is a centralized hub for all of a therapist's greatest needs. It provides a template for documentation that easily replicates the SOAP format we're taught in graduate school. It also provides the most common therapeutic intervention to be selected when listing actions used in session. Review collected by and hosted on G2.com.
There are no significant cons to this platform. The only improvement would be allowing a "Diagnosis Deferred" section under the DSM/IDM section since some places don't accept insurance and, consequently, don't provide diagnoses. Review collected by and hosted on G2.com.
The support is phenomenal! I really appreciate the quick response time and the thoroughness in resolving my issues. Review collected by and hosted on G2.com.
There are some more improvements needed to get the site working the absolute best for the billing side of things, but I've definitely seen it come a long way since we began using it a couple years ago. That gives me hope that our voices and feedback will continue to be heard and that good things are still coming! Review collected by and hosted on G2.com.
I like how easy it is to look at your information. Review collected by and hosted on G2.com.
There is nothing I can choose at this time. Review collected by and hosted on G2.com.
I love their customer service b/c they have a live person answering questions. And that their platform is easiest to navigate. out of all the EHRs I've tried, therapy notes is hands down, the very best. Review collected by and hosted on G2.com.
I don't like that they don't have a way to send assessments to clients to fill out via their client portal. I have to use pdf filler and create all my own forms if i want clients to fill them out using their client portal. Review collected by and hosted on G2.com.
Support staff is pleasant and very helpful. The price for the system is very reasonable and very easy to use Review collected by and hosted on G2.com.
You have to do a treatment plan before writing your first progress note. Often you need a few sessions before you can prepare an actual treatment plan Review collected by and hosted on G2.com.
easy to use, great customer service, and it does everything I need for work Review collected by and hosted on G2.com.
Therapy Notes is more difficult to use on a cell phone Review collected by and hosted on G2.com.
