Customer service support representatives are always eager to help, professional and knowledgeable. I have literally never had a question or problem they couldn't fix. I always receive a follow up email with a synopsis of the problem or question and the remedy to fix it. I save the responses in case the issue comes up again in the future. It's usually user error and not TherapyNotes' error I might add. Wonderful company and staff! TherapyNotes is user friendly from the start. I went from paper to electronic with ease and they were there to help every step of the way. I use TherapyNotes 6 days a week and it's always a pleasure! Review collected by and hosted on G2.com.

I really have to stretch to think of something I dislike about TherapyNotes. Nope, can't think of anything! Review collected by and hosted on G2.com.

The interface is lovely- easy to use and integrated. I use it daily and it is key to my business. There are many features for each aspect of the business. Additionally, the support team is invariably professional, helpful, patient and kind and always solve my issue. Review collected by and hosted on G2.com.

I don't have any complaints about TherapyNotes. Review collected by and hosted on G2.com.

Ease of use

Customer service

Price

Integrated with billing Review collected by and hosted on G2.com.

I don't think customer service should be 24/7. Just my opinion.

An intake form that is more child friendly (i.e., parents complete about their child) would be nice.

Child and adolescent assessment forms (i.e., Vanderbilts, SCARED, PHQ-9 Teen, etc.). Review collected by and hosted on G2.com.

I love that everything is organized in one space for all my clients. It's easy to make updates and I always know my client's information is protected. I also really appreciate that therapy notes is user-friendly. I am not a tech person, but this feels so easy to navigate. Review collected by and hosted on G2.com.

I don't have anything that I dislike at this time Review collected by and hosted on G2.com.

Therapy Notes is easy to use, powerful, and meets the needs of my practice day in and out. Review collected by and hosted on G2.com.

I have no difficulties with Therapy Notes. Review collected by and hosted on G2.com.

I started my own behavioral health private practice and it was a scary endeavor. TherapyNotes took away much of my worries with their user friendly platform and AMAZING customer service! The third party vendor for credentialing, GreenPointMed is also equally incredible! Review collected by and hosted on G2.com.

So far, I have not found anything I don't like. I struggled with the billing aspect, but they were available to walk me through it! Review collected by and hosted on G2.com.

I like how easy it is to navigate the website. It has made it so much easier to see clients and keep all of my documents in order. Review collected by and hosted on G2.com.

I cannot think of anything off the top of my head. Review collected by and hosted on G2.com.

The most helpful about using Therapy Notes is their Customer Service. First of all, they are available up to midnight! The representatives are kind, friendly, and experts at knowing the software. They always tell me they are happy to help and to call anytime. The software speaks for itself as far as all it does and can do to automate administration. Review collected by and hosted on G2.com.

There is nothing I dislike about Therapy Notes. They are always taking suggestions and, if possible, include many client suggestions in updates to the software. Review collected by and hosted on G2.com.

TherapyNotes is simply the best in customer service. TN is constantly evolving with new features and listens to their customers. Not only are they accessible by phone or email, they are friendly and always have the answer to your question. Many times the issue is customer user error, but yet they are just as eager to help you when might be part of the problem! I cannot recommend TherapyNotes enough! Review collected by and hosted on G2.com.

Some EHRs may have attractive features, but TherapyNotes is constantly changing to provide its customers with a competitive EHR. Review collected by and hosted on G2.com.

I like that therapy notes is organized in a way that things are easy to find and input as long as you have all the necessary info to input. It's useful to keep track and scheduling Review collected by and hosted on G2.com.

My dislike is while therapy notes has the ability to keep track and organize your clients, info and schedule, if everyone doesn't update their notes or keep up with what is needed, it's hard to get what you need in an important moment when you need specific information Review collected by and hosted on G2.com.