The Mortgage Office Loan Servicing Features

Manages the full loan pipeline.

Creates interest billing statements.

Tracks and manages loan-related risk.

Creates reports around loan pipeline, contractor activity, draws, and more.

Contains a portal for borrowers to check and update loan-related information.

Collects borrower payments.

Capability to perform complex tasks without constant human input

Track and document all activities across devices, networks, and other systems

Alter the layout and content of reports

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access software remotely via mobile devices

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Type of loan designed to help students pay for post-secondary education and associated fees

Collect, organize, and prepare loan information to send to the lender for approval

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Type of loan used to finance the purchase of a motor vehicle

Protect sensitive data for digital privacy

Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance

Store, manage, and track all electronic documents in a centralized location

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and manage adherence to policies for any service, product, process, or supplier

Automate maintenance of escrow accounts on behalf of borrowers

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage the accounting and financial aspects of multiple locations or companies in a single location

Type of loan used to finance business expenses

Searchable database of information about loan borrowers

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Import and export data to and from software applications

Electronically collect payments for goods or services

Automated payments and reporting for investors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Manage, organize, and store contact information

Electronic signing method that validates the authenticity and integrity of a digital document

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Automatically transfers funds to/from borrower accounts on a regular or periodic basis

Assess and control risks associated with the credit process of each loan portfolio/account

Manage the process of evaluating documents or requests submitted for approval

Store and organize documents in a centralized system

Reminders sent for balance/payment due

Type of loan used to purchase real estate

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Link and track collateral information associated with one or multiple loans

Pre-designed layouts that can be customized to match preferences and requirements

A record of all activities within the system, including user access, changes made, etc.

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Report customer payment history and outstanding debts to credit bureaus

Manage and handle various international currencies

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Application programming interface that allows for integration with other systems/databases

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Use AI to generate content in the form of text, images, videos, etc.

Type of loan used to finance construction projects

Application programming interface that allows for integration with other systems/databases

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, design and manage workflows for repetitive tasks

Ability to fill out and submit application forms on the web

A record of all activities within the system, including user access, changes made, etc.

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Plan availability and assign specific time slots for tasks and resources

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize documents in a centralized system

Track and document all activities across devices, networks, and other systems

Import and export data to and from software applications

Collect, organize, and prepare loan information to send to the lender for approval

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Provides commercial businesses with funds to finance various needs

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Use AI to generate content in the form of text, images, videos, etc.

Configure existing workflows to meet your organization's needs

Plan, manage, and track the financial activities of an individual or organization

Process of securing a loan from a bank or any other lender.

Alter the layout and content of reports

Assess and control risks associated with the credit process of each loan portfolio/account

Securely stores data to prevent data loss or breaches

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Track and manage adherence to policies for any service, product, process, or supplier

Private online space that lets businesses securely share documents and provide information access to clients

Store, manage, and track all electronic documents in a centralized location

Searchable database of information about loan borrowers

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Initiate collection and analysis of known risks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Active reporting of data and metrics

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, organize, and store contact information

Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower

Add customized logos and colors to align with company branding

Create, manage and track all task activities and progression

Distribution and delivery of funds to approved borrowers

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Create, save, and re-purpose templates for emails, forms, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Manage contact details and communication with clients

Digitally sign online documents

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronic signing method that validates the authenticity and integrity of a digital document

Track and manage the scheduling of tasks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Pre-designed layouts that can be customized to match preferences and requirements

Manage the process of evaluating documents or requests submitted for approval

Manage the accounting and financial aspects of multiple locations or companies in a single location

Electronically collect payments for goods or services

Tool used to determine accurate pricing and product eligibility for borrowers

Store and organize information about customers and previous interactions

Manage and track all internal and external communication conducted via calls, email, text, or chat

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Makes informed choices based on available data and objectives

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes