--- title: TestRail Reviews meta_title: 'TestRail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 611 reviews by the users' company size, role or industry to find out how TestRail works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 611 scale: '5' date_modified: '2026-07-31' parent_category: name: Development url: https://www.g2.com/categories/development --- # TestRail Reviews **Vendor:** Sembi **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 4.4/5.0 **Total Reviews:** 611 ## About TestRail TestRail is the leading test management platform that empowers QA teams to connect, optimize, and centralize all their testing processes. Its intuitive user interface makes it easy to create test cases and manage test runs, while centralized reporting and real-time insights keep the whole team in the loop and help get flawless releases out the door faster. TestRail gives you visibility into your entire quality operation so you can manage your team more flexibly and build repeatable, scalable workflows. And, with a unified AI-driven platform that integrates with your DevOps pipelines, you can share testing timelines, data, and insights across your organization while unlocking 90% faster test planning and execution. Lift your team out of chaos and toward faster, frictionless releases with TestRail: AI-driven test management built to elevate quality. ## TestRail Pros & Cons **What users like:** - Users appreciate the **organization of QA test cases and reports** in TestRail, enhancing structure and clarity in processes. (13 reviews) - Users value the **centralized management of test cases** in TestRail, enhancing organization and efficiency for QA teams. (13 reviews) - Users value the **ease of use** in TestRail, streamlining their testing processes and saving significant time. (12 reviews) - Users appreciate the **effective tracking and organization** in TestRail, enhancing clarity and efficiency in test management. (8 reviews) - Users value TestRail for its **effective progress tracking** , enabling real-time monitoring and streamlined reporting for QA teams. (7 reviews) - Users appreciate the **seamless Jira integration** of TestRail, enhancing defect tracking and project management efficiency. (6 reviews) - Functionality (5 reviews) - User Interface (5 reviews) - Detailed Reporting (4 reviews) - Helpful (4 reviews) **What users dislike:** - Users experience **slow performance** with TestRail, especially on large projects and while navigating the UI. (8 reviews) - Users often face **slow loading times** in TestRail, especially with large projects, affecting overall user experience. (6 reviews) - Users find the **learning curve steep** for TestRail, particularly with large datasets and complex workflows. (5 reviews) - Users find the **UI outdated** , leading to a slow and less enjoyable experience, particularly with large projects. (5 reviews) - Users find the **UI design poor** , as it feels outdated and often leads to slow navigation in large projects. (5 reviews) - Poor Customer Support (3 reviews) - Difficult Learning Curve (2 reviews) - Editing Difficulties (2 reviews) - Limited Customization (2 reviews) - Users find the **reporting system complicated** , hindering effective utilization and making it tedious to navigate. (2 reviews) ## TestRail Reviews ### 1. Excellent Test Management tool for Manual and Automated testing **Rating:** 4.5/5.0 stars **Reviewed by:** Pravesh D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** Great tool for documenting and extracting test cases. Ease of use Able to integrate easily for Jira as well as for automation **What do you dislike about TestRail?** The test case repository layout could do with some work. **What problems is TestRail solving and how is that benefiting you?** Using TestRail to document existing functionality and to supply test cases to clients ### 2. Modern Test Case Management Software for QA and Development Teams. **Rating:** 4.5/5.0 stars **Reviewed by:** Parth R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about TestRail?** Test case management, milestone, and test run and report and test report. **What do you dislike about TestRail?** Sometimes glitches available on the Test run view dashboard. **What problems is TestRail solving and how is that benefiting you?** We verified the locked defect using the JIRA test rail integration and once the defect is resolved we update its result over test rail. ### 3. TestRail as a Test Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gina C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** - Test Cases organization - Test Run's management - Reports **What do you dislike about TestRail?** Test Plan Management, due I think Test Plans need a template which will give more formality to the testing **What problems is TestRail solving and how is that benefiting you?** - Test Cases management - Test Cases assignment inside the QA team - Reports ### 4. Good tool to document Test cases **Rating:** 4.0/5.0 stars **Reviewed by:** Akash S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2020 **What do you like best about TestRail?** Reports. The reports have all the statistics as pass/fail percentages with graphs and charts. that's cool **What do you dislike about TestRail?** The flow and the look and feel can be improved **What problems is TestRail solving and how is that benefiting you?** Sharing the test cases and reports with the PMs and other relevant team members. ### 5. The suitable testing tool for multi purpose apps **Rating:** 4.5/5.0 stars **Reviewed by:** Efren C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** It is very easy to keep track of the current test run progress. **What do you dislike about TestRail?** I would prefer to add even more test results, such as Review, N/A, **What problems is TestRail solving and how is that benefiting you?** We were in need of a site that could provide us a good repository of our multiple purpose application. ### 6. Recomending to use Testrail **Rating:** 4.0/5.0 stars **Reviewed by:** Manchana S. | Software Quality Assurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** It is very useful for documenting test cases and test steps. **What do you dislike about TestRail?** Creating a Milestone is a little difficult for a new user. **What problems is TestRail solving and how is that benefiting you?** Linked the JIRA ticket with test cases helped me to review the test cases and JIRA ticket quickly. ### 7. Easy to use SaaS Test Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Simple to use once you learn it with built in reporting to easily report on different test initiatives. Easy to maintain a test repository and use those tests in different test initiatives. **What do you dislike about TestRail?** Does not have YouTrack integration with test results. It was hard to understand when I first started coming from other tools with the Test Case/Project dynamic, but I figured out how to best use it for my company. We maintain a project per application, and then each ACTUAL technology project becomes a 'test run'. **Recommendations to others considering TestRail:** This tool is better and less heavy than many of the test management tools out there. Coming from HP ALM, this was a breath of fresh air. **What problems is TestRail solving and how is that benefiting you?** Better reporting on test results! ### 8. Fantastic Tool & Improving all the Time! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2020 **What do you like best about TestRail?** Easy to use, great support, regular updates **What do you dislike about TestRail?** N/A really for the term "dislike". There are areas I'd like to see improvements in (reporting, UI user preferences expanded etc), but in general it does what we need of it. **What problems is TestRail solving and how is that benefiting you?** It's great for time management / estimating workload, assigning tests and organising large teams to avoid duplicate work etc. Great for testcase discussions and exposure to wider stakeholders. Great for quickly copying test cases from one project to another and saving time. ### 9. user friendly and cost effective solution for Organisation **Rating:** 3.0/5.0 stars **Reviewed by:** Abhilash Kumar P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2020 **What do you like best about TestRail?** test case management and planning are really good and the linking with other apps are well implemented **What do you dislike about TestRail?** we can add manual creation of tables inside the description section of plans **What problems is TestRail solving and how is that benefiting you?** test case managements ### 10. So far Happy with TestRail, its easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Rijumon S. | CTO , Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about TestRail?** Overview of the Testrail and its easiness **What do you dislike about TestRail?** Reports are not good enough for our purpose. It will be good more useful report for project management **Recommendations to others considering TestRail:** It's a good system **What problems is TestRail solving and how is that benefiting you?** The testing cycle of the product ### 11. Good but can be better **Rating:** 2.5/5.0 stars **Reviewed by:** Chayan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2020 **What do you like best about TestRail?** Test management, accountability and test case management **What do you dislike about TestRail?** Reports and repository management and creation **Recommendations to others considering TestRail:** Good to use, and readily being adapted by organisations **What problems is TestRail solving and how is that benefiting you?** Manage test cycles and test execution **Official Response from Shanu Mandot:** > Thanks for your feedback, Chayan. We're glad to see how TestRail helped you in your test management activities like test case management, test execution, etc. Regarding reports and repository management and creation, could you please help me in understanding what exactly you're looking for in relation to these functionalities? It can help me to forward the feedback to concerned teams and plan for upcoming features in near future. Feel free to drop a message here or email us at contact@gurock.com in case of any additional feedback or queries. ### 12. I am using testrail from last 2 -3 years, it definitely save our time. **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2020 **What do you like best about TestRail?** -Easy to manage and maintain all our test data. -We can see graphical result of our execution. -Sharing is easy to other team member **What do you dislike about TestRail?** We need to learn thoroughly to use testrail and I think it is the best practice to use any tool before using it **What problems is TestRail solving and how is that benefiting you?** -Able to see how all QA team member perform, we can see each activity using testrail **Official Response from Shanu Mandot:** > Thanks for your awesome feedback, Mohit. We're really glad to hear TestRail was able to help you save time!! And you're absolutely right that the hands-on experience enables us to use any tool in the most efficient way. That's why we provide a 14-day free trial so that users get acquainted with the basic features of TestRail and can take an informed decision whether to opt for it or not. That said, if there were any particular areas you had difficulty with, we would absolutely love to hear more about how we could make that easier for other users like you in the future. If you have a few minutes, feel free to share here or drop us a note at contact@gurock.com. ### 13. Very easy to user **Rating:** 4.0/5.0 stars **Reviewed by:** Diego R. | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Very simple UX. Easy to use. Great overall experience **What do you dislike about TestRail?** There are some dashboard that could be improved a little bit **What problems is TestRail solving and how is that benefiting you?** We use it to document and run our manual test suites to validate each release ### 14. TestRail is a must! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2020 **What do you like best about TestRail?** TestRail allows all QA Engineers to accurate report their results, as well as quickly rerun any test easily. I can't imagine what testing would be like without this service. **What do you dislike about TestRail?** There isn't anything I dislike about TestRail. It just works **What problems is TestRail solving and how is that benefiting you?** The issue we had was with documentations and the ability to share results without it getting loss. TestRail allow us to keep it all in one place. ### 15. Tech lead - Using Testrail & TestRailAPI's for past 3 years **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2020 **What do you like best about TestRail?** Its very easy to use. In less than 1 hr is enough to understand all the functionalities **What do you dislike about TestRail?** 1> Reporting Is very bad 2> Need more API's **What problems is TestRail solving and how is that benefiting you?** 1> Usually we will add suites , test cases , milestones , runs and statuses 2> We use TestrailAPI to update the Test Status automatically. 3> We also use TestrailAPI to fetch the data and use it for generating our own reports. ### 16. Good Tool to manage Test Run for multiple product/feature. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about TestRail?** The Reporting part for particular test run is Best, which gives idea about the quality health . I can email and download these reports. I can manage lots of features/ releases in Test Rail. I can have multiple test run for a release which gives me liberty to have test run for every environment where my team tests. The integration is also good. We have integrated our automation test runs with test rail which eases our management for daily production test run. I can also manage the users and there responsibilities very easily using Test Rail. It has custom fields that we can include in our test cases as per need. **What do you dislike about TestRail?** The user interface can be more user helpful . There is no filter or search feature for the projects, I have a lot of projects available and I have to rely on web page search for it. I have not tried the integration with Bug management tool, I hope that would include bug reporting too with the test run available. I hope Test Rail would work upon this and make this available in near Future. **Recommendations to others considering TestRail:** It's a good tool when It comes to Test Management. It's off course the 1st choice **What problems is TestRail solving and how is that benefiting you?** 1. Test Reporting is Easy now 2. I can manage multiple Test Projects 3. Uploading lots of test cases is easy now 4. I can go and check any test run quality anytime ### 17. Good software to follow the test cases **Rating:** 3.0/5.0 stars **Reviewed by:** Antonio Jesús C. | Java Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Easy UI. Is a good tool to save all the test cases in your company **What do you dislike about TestRail?** Needs more plugins. Integration with Favro **What problems is TestRail solving and how is that benefiting you?** We have a place for grouping and follow the test cases ### 18. Simple and easy to use tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Using Test Rail is very simple as the features on board quite user friendly and easy to navigate and learn. There is API support and integrations with lot of tools which makes life easier **What do you dislike about TestRail?** Sometimes the server gets busier, probably the performance needs little improvement **What problems is TestRail solving and how is that benefiting you?** Every day test planning issues and finding bugs in the application using the test suite we have. This tool is quite handy ### 19. One of the best tool for project management and test case management. **Rating:** 5.0/5.0 stars **Reviewed by:** Sonu K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about TestRail?** Test case management and Project management using JIRA plugins **What do you dislike about TestRail?** All good with test rail, a bit performance will help more **What problems is TestRail solving and how is that benefiting you?** Test case management ### 20. One software to rule them all... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** TestRail has an in house solution for almost all of your testing and development team needs. **What do you dislike about TestRail?** It can be a bit hard to set up right away. **What problems is TestRail solving and how is that benefiting you?** We are creating meaningful historical documentation of a site or a software application. We are also now able to share our results and findings in a meaningful way with internal stakeholders and clients alike. ### 21. Very easy to learn and use tool, perfect for people new to QA. **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2020 **What do you like best about TestRail?** I like the step by step test case system. **What do you dislike about TestRail?** There is nothing in particular that I dislike. **What problems is TestRail solving and how is that benefiting you?** Great for QA and keeping documentation ### 22. Easy to track and assign test case **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2020 **What do you like best about TestRail?** The features that allow us to create and assign and track the testing scenarios **What do you dislike about TestRail?** Its difficult to copy test scenarios and connect epics **What problems is TestRail solving and how is that benefiting you?** Manually tracking test cases in google sheets or in excel,Access to any one . Benefits - compliant now more than ever . good visibility to all concerned stake holders . Tracking and resolving bugs **Official Response from Marialena:** > Thank you for your feedback! We are glad to hear that TestRail has helped you improve your testing efforts. ### 23. Solid test management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** What I like is Integration with JIRA and API for integration with automated framework of choice. **What do you dislike about TestRail?** What I dislike is the UI that is somewhat difficult to navigate and slow/outdated. **What problems is TestRail solving and how is that benefiting you?** I've made TestRail my test management tool of choice because it helps me maintain all important test suites , speeds up test execution and provides useful reports. ### 24. Great tool with good integration with JIRA **Rating:** 5.0/5.0 stars **Reviewed by:** Jay K. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** JIRA integration, milestones, tracebility reports **What do you dislike about TestRail?** UI, APIs, Selenium and Appium integration **What problems is TestRail solving and how is that benefiting you?** FDA compliance related testing of healthcare software products. ### 25. Good tool for test cases and management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** I like reports and subsections. Also possibility to add screenshots into test cases. Milestone and test runs are very useful **What do you dislike about TestRail?** I don't like that there is no integration with CI tools **What problems is TestRail solving and how is that benefiting you?** Do not forget to test something, easy to change test cases and I like how I can integrate testRail with JIra ### 26. Its good repository but so many new implementation can be done to make it more user friendly. **Rating:** 3.0/5.0 stars **Reviewed by:** Dharam S. | Software QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** The tree view structure for organising the details of particular module and with different versions of it. **What do you dislike about TestRail?** The challenge of loading and refreshing time is too much. **What problems is TestRail solving and how is that benefiting you?** We can track the changes of our application with different versions that helps to know when the implementation was happened and the details of the new changes. ### 27. User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** Testrail is very user friendly, it is fast It is Flexible and Integration with this is also easy. Report functionality is also good. **What do you dislike about TestRail?** Things are fine in Testrail. Only I want that any changes in Test run should reflect to Test suites. **What problems is TestRail solving and how is that benefiting you?** Managing Test Cases, Automation Result and its tracking. ### 28. Useful test management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2020 **What do you like best about TestRail?** Very convenient tool for managing test cases and test results. My favorite feature is cross-platform “Test Plans”, allowing you to have parallel test runs for multiple configuration sets. **What do you dislike about TestRail?** There are some inconveniences when you try to edit specific set of test cases related to some test run, which is part of a test plan. It would be great for this feature to be more flexible. **What problems is TestRail solving and how is that benefiting you?** - Organizing test cases - Keeping track of test results - Cross-platform testing coverage - Visually clear represenation of coverage ### 29. Good GUI, Good features **Rating:** 4.5/5.0 stars **Reviewed by:** Anand S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2020 **What do you like best about TestRail?** The Test Runs & Result feature give clear idea about how we are doing. Also, the milestones are very useful. The best things is integration with JIRA which helps us a lot for bug tracking with respect to any particular test case. Also, the integration with Confluence helps us prepare a complete document which describes the whole functionality with test cases etc. I use test rail to keep track of the release. **What do you dislike about TestRail?** It will be better if they can shorten the test case creation process as current process is too lengthy. I do not find an intuitive way of importing a document format of existing test cases built in some other tools or so. I found it tedious if I have to create and manage functionalities in group manner or feature wise. **Recommendations to others considering TestRail:** Go for it. **What problems is TestRail solving and how is that benefiting you?** It really helps to store number of test cases version wise. We have many products and each product has number of test cases. It helps to find out the use cases based on product. Really good for teamwork and after all you can use dashboards etc to find out what is completed and what is to be done. The best thing is integration with other tools like JIRA and Confluence which opens up a new direction of usability and experience. It helps for any repetitive QA tasks. Earlier we were using excels to keep and store our test cases where you have all the sync problems. But now it is very controlled. **Official Response from Marialena:** > Thank you for your review! We are very glad that you enjoy using TestRail. Our specialists will take your feedback into consideration and try to improve the test creation process in future releases. ### 30. A useful tool for testing **Rating:** 4.5/5.0 stars **Reviewed by:** Anna K. | Business Analyst Quality Assurance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2020 **What do you like best about TestRail?** The aspect of TestRail that I like best is that it is very configurable. Users can really create and use milestones, test suites, test plans, test runs, configurations, sections, and test cases as they see fit. The outcome varies considerably from company to company, and sometimes, from team to team. Other upsides include its tips and Help site, its UI, and in my experience, its overall user experience (buttons and actions make sense based on their locations or steps in the process. **What do you dislike about TestRail?** It is isn't always the most straightforward. I have given several presentations and created guides on how to use TestRail, and many non-QAs have said that without being shown how to use it, it's not very straightforward. They didn't, however, really use the TestRail guide (provided on the site) that much. I've also noticed that performance isn't great from time to time. At certain moments, the site will slowly lag/load while the user is trying to perform or complete an action. This causes a little bit of concern because the user can't be sure if his changes went through. This issue, however, doesn't usually happen, and even when it does, changes are usually saved (and not lost). Lastly, one issue I find is that when two or more users want to edit a test plan, only one of the user's changes can be saved, so after the other user is done with his changes, he will see that someone else has edited and saved the plan, and therefore this user cannot save his own changes. **What problems is TestRail solving and how is that benefiting you?** I use TestRail to execute test cases. I use it when implementing new features (with newly created or updated existing test cases), as well as during regression testing before releasing a new version of our product. We also use it to see which test cases have been failed and which JIRA tickets they're linked to for both defects and user story references. I've noticed a better, traceable amount of work is visible with this tool. **Official Response from Marialena:** > Hi Anna, thank you for reviewing TestRail! We will take everything into consideration and try to improve the test management tool even further! ### 31. testrail makes your work easier (reporting and tracking) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about TestRail?** reporting feature of Testrail. and its integration with Bug tracking tool like Jira. I keep all my testing activities recorded in Testrail and use the reporting feature to share that. **What do you dislike about TestRail?** Integration with other tools also needed **What problems is TestRail solving and how is that benefiting you?** regression planning and reporting. Also manual and automation test cases tracking ### 32. A sophisticated tool for project deliverables **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** This software has a wide variety of features available for tracking and maintaining the entire software development cycle. My experience has mostly been related to the testing cycles, the tool provides users the ability to keep track of the testing scenarios being performed and then reporting any detected defects. The users can also attach the evidences associated to the defects for the development team to access. **What do you dislike about TestRail?** Reports exported could be in some format other than just excel or XML. **What problems is TestRail solving and how is that benefiting you?** Manage test coverage ### 33. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** I like that Test Rails allows the team do collaborative work very effectively. **What do you dislike about TestRail?** No comments here, I like everything about the product. **Recommendations to others considering TestRail:** I recommend this product for teams looking to work together effectively. **What problems is TestRail solving and how is that benefiting you?** Compilation of test cases, traceability to requirements, keeping track of progress and test case completion. ### 34. Decent test tracking tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Very easy to manage the test steps for each test. **What do you dislike about TestRail?** The UX is not so great. You need to refer to docs for basic tasks like cloning a test case. **What problems is TestRail solving and how is that benefiting you?** Getting the QA efforts more streamlined. Test rails has helped manage and report the various test runs. ### 35. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** Test case creation and customization options **What do you dislike about TestRail?** Performance is not up to the mark, it can be done better **Recommendations to others considering TestRail:** It is a great product for your test management. It saves time and increases performance. **What problems is TestRail solving and how is that benefiting you?** It saves time and let us track the progress ### 36. Easy to adopt and made life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Test Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about TestRail?** Easy management of test cases and easy access to historical test results **What do you dislike about TestRail?** Sometimes a little frustrated when trying to get the report I want **What problems is TestRail solving and how is that benefiting you?** Creating test cases that can be reused. Historical test data has helped us a number of times when investigating issues. **Official Response from Shanu Mandot:** > Super glad to read the review title. Thank you so much, Michael. We value your input and are working to improve the reporting experience with TestRail by creating more related video tutorials, webinars, and guides. If you have any other issues or feedback regarding any aspect of TestRail, please reach out to our support team at contact@gurock.com and we'll be happy to help. Cheers! ### 37. Light weight with many new features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Light weight with many new features, lot of customization and integration with other tools **What do you dislike about TestRail?** Moving test cases or folder from one project to another does not work. even within project also does not work with many customized fields. **What problems is TestRail solving and how is that benefiting you?** Test management and test cases coverage ### 38. Very simple UI to manage all your tests coverage and automation effort **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** simple UI and very nice platform to run my tests. very handy report system that allow me to segment all of my tests **What do you dislike about TestRail?** no edit or bulk close items so its hard to go one by one **Recommendations to others considering TestRail:** If you looking for a web interface tool that will store all your tests in your company - Testrrail is the tool for you **What problems is TestRail solving and how is that benefiting you?** I have a very simple tool that allows me to run and view all of my past\future tests cases ### 39. Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** I am most excited that it is Integrated with Jira **What do you dislike about TestRail?** Not copy/paste friendly Not easily add or delete steps or test case itself Hard to copy test cases Need more clear options of status **What problems is TestRail solving and how is that benefiting you?** Working with automation tool with testrail. Easy for reports ### 40. It has all the required options like reporting, executing Test suits test plans and Mile stones. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** Milestones and references we can add to the bug **What do you dislike about TestRail?** I don't have any specific to mention, But maybe you can improve the integration of automation tools. **What problems is TestRail solving and how is that benefiting you?** I don't have anything to solve, everything in place and working fine. ### 41. Awesome test management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Neha T. | Sr Engineer I, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** I have been using TestRail for over 8 months now and it's a great tool for test cases creation and manage entire testing process. **What do you dislike about TestRail?** To be honest, nothing I can think of right now. **What problems is TestRail solving and how is that benefiting you?** Management of test cases Integration with JIRA ### 42. Its a very good tool for test case management. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** 1. Import and export of Test cases. 2. Test runs. 3. A very good UX. **What do you dislike about TestRail?** few minor issues are there which need to be resolved. **What problems is TestRail solving and how is that benefiting you?** 1. Test case creation. 2. Monitor of test runs. 3. Jira integration. ### 43. one of the well performed test case management software I had chance work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2020 **What do you like best about TestRail?** performance and Test run management with integration to CI/CD via API **What do you dislike about TestRail?** week integration with Jira, some functionalities are missing via API **What problems is TestRail solving and how is that benefiting you?** better test case management, faster regression testing, and automation integration with the test runs ### 44. Great tool to manage your tests **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** The ability to organize your testing efforts. **What do you dislike about TestRail?** The reports could provide more valuable data. **What problems is TestRail solving and how is that benefiting you?** Having a guide for new team members to get familiar with any project and being able to provide the status of current testing activities. ### 45. TestRail is easy to learn and use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Test cases repository and automated cases integration is such a big help to the organization. **What do you dislike about TestRail?** You cannot put a checklist of test cases on a single item where multiple validations is possible. **What problems is TestRail solving and how is that benefiting you?** None at the moment ### 46. Great product and wished it was adopted earlier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Ease of use and everything is in one location **What do you dislike about TestRail?** A little bit of a learning curve at first but can quickly pick it up **What problems is TestRail solving and how is that benefiting you?** One stop for all test cases and ability to view historical data ### 47. One stop short for all your automation needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** Ease of use. User friendly UI. Good reporting. **What do you dislike about TestRail?** It can be difficult at times to find milestones or past test results using the search functionality. **What problems is TestRail solving and how is that benefiting you?** It allows us to monitor daily test results with our product. ### 48. Intuitive and detailed designed software to manage test cases **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** We like Managing Test Activities, Milestones and Test Execution cycle which are the core features of our daily processes. **What do you dislike about TestRail?** integration with Mira is not clear in terms of documentation. **What problems is TestRail solving and how is that benefiting you?** managing and organising test cases in detailed. ### 49. Test Rail made Artifact maintenance easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about TestRail?** Capturing the Test Results and Linking with Bug **What do you dislike about TestRail?** Logging a New defect for certain test case fail on another page **What problems is TestRail solving and how is that benefiting you?** Mainting the Test Artifacts and Test results to measure the QA Performance ### 50. TestRail is the repository you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TestRail?** TestRail converted our small company's suite of 2000 test cases in a spreadsheet into an amazing repository effortlessly. **What do you dislike about TestRail?** Still wish TestRail was a little cheaper. **What problems is TestRail solving and how is that benefiting you?** TestRail gives us the chance to manage our product better. ## TestRail Discussions - [Mobile version will come?](https://www.g2.com/discussions/25212-mobile-version-will-come) - 2 comments, 3 upvotes - [Test Case Version & RTM](https://www.g2.com/discussions/35134-test-case-version-rtm) - 1 comment, 1 upvote - [I want o join beta QA community. Can I do it and if yes, how?](https://www.g2.com/discussions/34989-i-want-o-join-beta-qa-community-can-i-do-it-and-if-yes-how) - 1 comment, 1 upvote - [how often there will be updates?](https://www.g2.com/discussions/16180-how-often-there-will-be-updates) - 1 comment, 1 upvote - [What is TestRail?](https://www.g2.com/discussions/what-is-testrail) - 1 comment, 1 upvote - [View TestRail pricing details and edition comparison](https://www.g2.com/products/testrail/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+00%3A00%3A58+-0500&secure%5Bsession_id%5D=c7d18104-fbc4-4874-92e2-b4d02c33402f&secure%5Btoken%5D=f2c6d45fdfc6bd038e09e29be71d894acba0ef851f1ff07521c65ea4a2458d11&format=llm_user) ## TestRail Integrations - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Jira](https://www.g2.com/products/jira/reviews) ## TestRail Features **Functionality** - Test Repository - Integration - Test Diversity **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management** - Reporting - Version Control - Scaling ## Top TestRail Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,310 reviews) - [Tuskr](https://www.g2.com/products/tuskr/reviews) - 4.6/5.0 (621 reviews) - [Qase](https://www.g2.com/products/qase/reviews) - 4.7/5.0 (305 reviews)