TestRail Reviews & Product Details

Easy to use, and the Jira integration has been the most helpful part for my everyday work. The AI implementation was okay, but it still isn’t accurate enough. Review collected by and hosted on G2.com.

There’s a lot of manual work required to fill in all the details. The AI test cases aren’t what I expected, and the AI integration performance is not up to the mark. Review collected by and hosted on G2.com.

It’s user-friendly, and it opens the test cases immediately. Review collected by and hosted on G2.com.

Sometimes it takes a very complicated approach to track the defects. Review collected by and hosted on G2.com.

Very easy to use and interface is simple Review collected by and hosted on G2.com.

There's been a lot of downtime when things don't work but lately it's been fine. Cannot find much negative. Maybe one thing they can add is able to generate reports based on what we need instead of prefilled options Review collected by and hosted on G2.com.

Great tool to create and manage your testcases. It is really easy to introduce it in company and can be easily integrated with many tools like Jira, Redmine etc. Our QA department use it every day. Review collected by and hosted on G2.com.

Lack of support for automated tests, Or it is hard to find. Review collected by and hosted on G2.com.

Best part is it provides API by which we can integrate it with our automation code and update test cases status in TestRail. It's easy to use. Can manage test cases in folder or module wise or can create test set. So by using this tool it's very easy to manage the testing. Review collected by and hosted on G2.com.

It's a little bit costly and needs more work on integration with Jira as well as with other apps. Review collected by and hosted on G2.com.

It helps me organize test cases and manage runs efficiently, and the API availability has been very helpful for AI integration. Review collected by and hosted on G2.com.

The main downside, in my opinion, is that the UX isn’t that great. Some features feel hidden, and at times they’re hard to find or access. Review collected by and hosted on G2.com.

TestRail is easy to master. It's transparency and effectiveness are major on the market of test tools. Review collected by and hosted on G2.com.

Some minor user experience issues, like not all functions can be opened in a new tab (Chrome). Review collected by and hosted on G2.com.

Testrail has a very friendly interface for manual execution, and recording results. Review collected by and hosted on G2.com.

the AI features seem to be very primitive. the automation features as well seem be be a good start, but coming up short. Review collected by and hosted on G2.com.

I appreciate that TestRail brings structure and consistency to our workflow. Everything stays organized in one place, and it's easy to see coverage at a glance. I find it incredibly helpful for making regression and release testing repeatable because test cases, runs, and results are traceable over time. I'm also able to write test cases and organize them according to the feature, and trace them back to the requirements, ensuring consistency in test cases. The initial setup of TestRail was easy, which added to the overall positive experience. Review collected by and hosted on G2.com.

It is very slow at times. As the test library grows, navigating sections and searching and doing bulk updates can feel slower and more manual than it should be. Review collected by and hosted on G2.com.

The total coverage in terms testing, reporting and traceability Review collected by and hosted on G2.com.

Would like to see milestones and testplans across different projects Review collected by and hosted on G2.com.