--- title: TestRail Reviews meta_title: 'TestRail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 611 reviews by the users' company size, role or industry to find out how TestRail works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 611 scale: '5' date_modified: '2026-07-21' parent_category: name: Development url: https://www.g2.com/categories/development --- # TestRail Reviews **Vendor:** Sembi **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 4.4/5.0 **Total Reviews:** 611 ## About TestRail TestRail is the leading test management platform that empowers QA teams to connect, optimize, and centralize all their testing processes. Its intuitive user interface makes it easy to create test cases and manage test runs, while centralized reporting and real-time insights keep the whole team in the loop and help get flawless releases out the door faster. TestRail gives you visibility into your entire quality operation so you can manage your team more flexibly and build repeatable, scalable workflows. And, with a unified AI-driven platform that integrates with your DevOps pipelines, you can share testing timelines, data, and insights across your organization while unlocking 90% faster test planning and execution. Lift your team out of chaos and toward faster, frictionless releases with TestRail: AI-driven test management built to elevate quality. ## TestRail Pros & Cons **What users like:** - Users appreciate the **organization of QA test cases and reports** in TestRail, enhancing structure and clarity in processes. (13 reviews) - Users value the **centralized management of test cases** in TestRail, enhancing organization and efficiency for QA teams. (13 reviews) - Users value the **ease of use** in TestRail, streamlining their testing processes and saving significant time. (12 reviews) - Users appreciate the **effective tracking and organization** in TestRail, enhancing clarity and efficiency in test management. (8 reviews) - Users value TestRail for its **effective progress tracking** , enabling real-time monitoring and streamlined reporting for QA teams. (7 reviews) - Users appreciate the **seamless Jira integration** of TestRail, enhancing defect tracking and project management efficiency. (6 reviews) - Functionality (5 reviews) - User Interface (5 reviews) - Detailed Reporting (4 reviews) - Helpful (4 reviews) **What users dislike:** - Users experience **slow performance** with TestRail, especially on large projects and while navigating the UI. (8 reviews) - Users often face **slow loading times** in TestRail, especially with large projects, affecting overall user experience. (6 reviews) - Users find the **learning curve steep** for TestRail, particularly with large datasets and complex workflows. (5 reviews) - Users find the **UI outdated** , leading to a slow and less enjoyable experience, particularly with large projects. (5 reviews) - Users find the **UI design poor** , as it feels outdated and often leads to slow navigation in large projects. (5 reviews) - Poor Customer Support (3 reviews) - Difficult Learning Curve (2 reviews) - Editing Difficulties (2 reviews) - Limited Customization (2 reviews) - Users find the **reporting system complicated** , hindering effective utilization and making it tedious to navigate. (2 reviews) ## TestRail Reviews ### 1. Best Test Case Management Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu M M. | Senior Engineer Consultant QA, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2022 **What do you like best about TestRail?** 1. Easy to Manage Testcases 2. Import or Export Testcases 3. Jira Integrations 4. Test runs and cross team testing 5. Different test suits for different purposes 6. Ability to track automated and non automated testcases **What do you dislike about TestRail?** I didn't find any cons for TestRail. It's an awesome tool for Testers **What problems is TestRail solving and how is that benefiting you?** 1. Integrating with our automation frameworks using test rail helps us to cover our regression cycle 2. Single platform for creating testcases and sharing with other team mates ### 2. Its a good tool if you have decent budget **Rating:** 4.0/5.0 stars **Reviewed by:** Saurabh G. | Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about TestRail?** integration with Jira and easy to maintain **What do you dislike about TestRail?** I don't have any dislikes about the test rail **What problems is TestRail solving and how is that benefiting you?** integration with jira through which its easy to track the defects along with test cases management ### 3. What to choose for test cases?? TestRail!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Narine B. | QA Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** You can find everything you need to create your test cases! Run milestones and create test Plans... **What do you dislike about TestRail?** I guess it is hard to find something I don't like, but I can mention that creating a milestone with multiple test runs is a bit complicated. **What problems is TestRail solving and how is that benefiting you?** Well, combining all the test cases in one place and having the amazing reports we need is the key. ### 4. Its an very User friendly application where a fresher and an experienced person can manage easly. **Rating:** 5.0/5.0 stars **Reviewed by:** Dusanapudi S. | QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about TestRail?** User friendly, UI navigation and test cases creation made very easy. The most helpful feature is getting imported the cases to Test rail from any other DOcs makes it very easy. **What do you dislike about TestRail?** Can come up with new features in the meantime of 3months. **What problems is TestRail solving and how is that benefiting you?** The most helpful feature is getting imported the cases to Test rail from any other Docs makes it very easy. ### 5. Simple and Easy to Read/Use Testing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** The user interface is very easy to read and use. The test scripts are outlined and laid out very well that even those not familiar with technical terms/experience will be able to follow it with ease. **What do you dislike about TestRail?** With how much detail is put into scripts, I initially expected it to be more automated in practice, but it still fulfills a need of comparing real life to expected outcomes. **What problems is TestRail solving and how is that benefiting you?** With any new versions or updates, TestRail is helping us keep track of maintenance and program functionality as well as the detailed steps required in day to day operations. ### 6. Making reporting easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Creating, assigning, and marking test cases using a test plan is effortless. It decreases the time involved in giving test cases to team members. Also, we can create test reports to share with stakeholders. **What do you dislike about TestRail?** Test report sometime takes longer to create, which hampers UX. UI is also an issue, we need a feature to increase the font size. UI can be more intuitive for sections and sub-sections. **What problems is TestRail solving and how is that benefiting you?** We tried to solve test management, assign test runs, and create reports. Testrail helped our team members to work faster and more productively. It also eased sharing test runs with stakeholders ### 7. Travel with TestRail **Rating:** 4.5/5.0 stars **Reviewed by:** Arun K. | QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about TestRail?** Making the testing process easier by providing easy understanding capacity about the test plan and flow **What do you dislike about TestRail?** Difficult for beginners to understand about all sections quickly **What problems is TestRail solving and how is that benefiting you?** Report and Jira Integration. It makes the work more easier as it updating about the tests in a jira and convert the whole test plans into a report useful for referring in future ### 8. TestRail is one place for everything **Rating:** 5.0/5.0 stars **Reviewed by:** Siri K. | Software Test Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about TestRail?** Linking everything,finding right place for my test scripts and integration with Jira is Amazing **What do you dislike about TestRail?** There is a little bit of hastle in creating Test runs,I think Test Ril can be more interactive **What problems is TestRail solving and how is that benefiting you?** Linking with Jira, so when there is a ticket in Jira, we can link our test scripts so easy to get back to the script ### 9. Great Features, Ok UI **Rating:** 4.0/5.0 stars **Reviewed by:** Luke C. | QA Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** How easy it was to integrate with Jira, and the tracking of all tests **What do you dislike about TestRail?** The UI and organization of the test cases, test suites, and test plans have a bit of a learning curve. **What problems is TestRail solving and how is that benefiting you?** It is allowing us to track our testing and have useful data to show stakeholders. ### 10. Test Rail functions are user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Praveen B. | EVToc engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about TestRail?** Test Rail functions are user friendly, easy to use, Marking system, review system **What do you dislike about TestRail?** defect feature in to view the answer or reviews of other person, **What problems is TestRail solving and how is that benefiting you?** during the test in test rail, everthing looks very smoth to find the relevent attachments of the subjected question ### 11. TestRail has helped our team stay organized and efficient in our test case management! **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan M. | Test Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** TestRail allows you to easily share test cases across different suites, reducing the time to create test plans. **What do you dislike about TestRail?** I wish there were plugins that provided more intuitive Selenium integration. **What problems is TestRail solving and how is that benefiting you?** Organization. It allows us to have a central repo for all our team's test cases, improving collaboration and effeciency. ### 12. As a QA automation engineer used test rail for test case/test run management **Rating:** 4.5/5.0 stars **Reviewed by:** Roopa S. | Senior QA Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about TestRail?** Easy to manage test cases Easy to create testruns Consolidated Test reports can be generated Integration with automation framework like codecept will automatically update the reports Integration with jira helps to attach the test run to the story tickets **What do you dislike about TestRail?** No think to dislike much in testrail Free/open source version will help for small projects and poc ptoject option to export selected test cases to share with the team will be helpful **What problems is TestRail solving and how is that benefiting you?** Created test cases for mobile applications Created test run like smoke /sanity test runs and attached to jira tickets Took the consolidated test reports quaterlly and shared the reports with higher management **Official Response from Shanu Mandot:** > Thank you, Roopa! Your feedback means a lot to us. Can definitely appreciate your feedback on an open source version. We'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future. Please feel free to submit a request here https://support.gurock.com/hc/en-us/requests/new if you have any additional comments/suggestions/feedback. ### 13. TestRail is the best tool I have used so far. **Rating:** 4.5/5.0 stars **Reviewed by:** Tanja N. | Software Quality Assurance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about TestRail?** It is straightforward and easy to use. Test cases can be easily assigned, created or edited. **What do you dislike about TestRail?** The formatting of the test cases is not always applied correctly, which can cause a lot of confusion. **What problems is TestRail solving and how is that benefiting you?** It helps us with test case management. ### 14. Exceptional test tracking capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Janice C. | Lead Test and Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** TestRail integrates with Jira which allows leaders, such as Scrum Masters like myself, to see the results of test runs with ease. **What do you dislike about TestRail?** There could be more reporting features that would allow non-testers to run reports. I would like to see a user interface that allows scrum masters to gather data without the need for understanding the nuances of the features. **What problems is TestRail solving and how is that benefiting you?** TestRail offers robust documentation capabilities that allow testers to consolidate all the testing data and scenarios needed to support cross-team collaboration. ### 15. Great Easy-to-Use Test Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Manjeet K. | Sr. QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about TestRail?** Requirement documentation, Test Case management **What do you dislike about TestRail?** No in built Defect Management. There should be a feature to trace complete Defect life cycle like we have on HP ALM tool. **What problems is TestRail solving and how is that benefiting you?** Keeping track of all the Requirements along with test cases ### 16. Should cover your basic test case management needs **Rating:** 3.5/5.0 stars **Reviewed by:** Renee D. | Senior QA COnsultant 1, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** stores screenshot of expected results ,test run charts are ok **What do you dislike about TestRail?** hard to export or copy cases from 1 suite another, cause you to duplicate cases because you can adde from different suites **What problems is TestRail solving and how is that benefiting you?** need to manage test cases and provide reports ### 17. A really good platform with his details that not affect results **Rating:** 4.5/5.0 stars **Reviewed by:** José Carlos D. | Test Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Organization is pretty easy. CHarts in time real really short the efforts to report status. **What do you dislike about TestRail?** Visibility in general still can be imoproved, mainly, in the reports side. **What problems is TestRail solving and how is that benefiting you?** we don't have a Test platform and no traceability at all. ### 18. Happy Testrail user **Rating:** 5.0/5.0 stars **Reviewed by:** Lalit B. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** Test rail pattern and description is most help full and great UI **What do you dislike about TestRail?** It search pattern i dont like much ..should be improve **What problems is TestRail solving and how is that benefiting you?** We are using test rail for test pattern for different products ### 19. Poggers **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | QA Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Improves workflows and makes testing multiple versions of new software a breeze. **What do you dislike about TestRail?** Sometimes performance is a little lacking. **What problems is TestRail solving and how is that benefiting you?** TestRail solves the problem of test case management and organization and that makes my job very easy. ### 20. Great software for test case tracking! **Rating:** 4.5/5.0 stars **Reviewed by:** Misha W. | Co-CEO with Beth Anne Holcombe, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about TestRail?** TestRail makes keeping track of test cases and checklists a total breeze. I love using this software when handling quality assurance testing on software and applications. It makes life considerably simpler when trying to track what has already been done and what has not. **What do you dislike about TestRail?** Unfortunately, bug tracking requires integrating external database software such as Jira. This would be far better if these two concepts could be combined into a single piece of software that would be used for testing without needing extra software. **What problems is TestRail solving and how is that benefiting you?** TestRail solves the issue of needing a good way of tracking test cases in real time. It keeps testing efforts organized and well-ordered throughout the testing process. **Official Response from Shanu Mandot:** > Hello Misha, Thank you so much for taking the time to write this review. Also, we really appreciate your feedback on an in-built bug-tracking tool and we would like to understand more about the experience you had while integrating TestRail with external tools either here or via email (contact@gurock.com). Best, Shanu ### 21. The best for QA tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** There's so much possible with TestRail, but it's a vital tool for planning out QA test runs and tracking the work done by the QA team. I haven't seen solutions that cover as much as TestRail or integrate with as many other systems. **What do you dislike about TestRail?** Creating tests in general can be tedious, which is to be expected. But more tools could be offered to replicate work and reduce the amount of duplicated efforts when setting up tests. **What problems is TestRail solving and how is that benefiting you?** Planning tests with a QA team and following the execution of those tests. The reports for tracking progress are essential for communicating to the business the progress on QA efforts. ### 22. Testrail the best training platform **Rating:** 4.5/5.0 stars **Reviewed by:** Lalit B. | Global Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about TestRail?** Its pattern & testing ability to describer and awesome visual **What do you dislike about TestRail?** search bar did not like that...It should quick **What problems is TestRail solving and how is that benefiting you?** Our company providing test rail based course to lean new products. ### 23. Good Documentation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hemanth K. | Quality Assurance Automation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** The most helpful is it can integrate with JIRA **What do you dislike about TestRail?** None. It is pretty much good. but can improve where we can build test runs. **What problems is TestRail solving and how is that benefiting you?** Ease in documenting the test cases. ### 24. Good experience with test trail while training with test trail. **Rating:** 5.0/5.0 stars **Reviewed by:** vimal k. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about TestRail?** I like the most the concept of test trail and training concept and good learning experience with Test trail. **What do you dislike about TestRail?** I do't like the Defect option as any one can see my Answers. **What problems is TestRail solving and how is that benefiting you?** We have used test trails for organization training purposes that's benifited, ### 25. Works great for our business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Simple to use and does not require a lot of training for new employees to catch onto. **What do you dislike about TestRail?** The ability to download attached files could be improved to make it quicker and easier. **What problems is TestRail solving and how is that benefiting you?** Provides a great wat to follow a test step by step with as little or as much detail as desired with screenshots, tables, attached files, etc. ### 26. Best test case management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kalaiselvan J. | Technical Test Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about TestRail?** Creating test multiple test runs for a test suite and start execution **What do you dislike about TestRail?** Uploading test cases in certain format. It should be made better **What problems is TestRail solving and how is that benefiting you?** Easy to track the test suites and allowed to create multiple test runs for a single test suite ### 27. Test rail role in my work **Rating:** 5.0/5.0 stars **Reviewed by:** Anjana J. | System Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2022 **What do you like best about TestRail?** Compared to other test case management tool, test rail is user friendly and it saves lots of time. **What do you dislike about TestRail?** Sometimes test rails runs on maintenance mode in middle of my work and it make my work stop for a while. **What problems is TestRail solving and how is that benefiting you?** It allows testing team to edit text cases making it more efficient to my team. ### 28. The best test case management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about TestRail?** Manages the test case and is ease to use. The Jira integration is also the best part. **What do you dislike about TestRail?** The import template is little bit difficult to do **What problems is TestRail solving and how is that benefiting you?** Manages all the test cases and align it in an organised manner ### 29. Great tool for supporting and documenting testing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about TestRail?** + Different test suites for different platforms. + Bank of test cases. + History of test runs. **What do you dislike about TestRail?** - Some functionalities like copying/moving test cases are clunky. **What problems is TestRail solving and how is that benefiting you?** Documenting test scenarios in a test-specific platform and keeping track of their results. ### 30. Essential Test Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2022 **What do you like best about TestRail?** TestRail is a program that's very neat and great for creating test ends, and the tools allow it to be perfect for the entire application lifecycle. Running tests to ensure the app will meet our users' needs, deploying the product on our international servers, and traceability are tools that work great on TestRail and that I use to make sure our application runs smoothly. I like that it has a variety of testing that can be used depending on what phase of the application lifecycle I'm in, such as automated, scripted, or exploratory. These are all saved, and I can scroll through the history of every test and get reports on them or see what team members worked on each task. **What do you dislike about TestRail?** Although their tools are beneficial, work perfectly and adjust to my needs, their UI is not intuitive and lacks a lot of easiness and guides to help solve questions. Its interface looks like it doesn't get constant updates, making it seem tedious and confusing. In addition to that, the support team has taken a long time to reply to the issues we've had in the past. **Recommendations to others considering TestRail:** I recommend TestRail to large teams that manage their automated tests and analyze their application lifecycle, all in the same program. It's great for integrating similar phases of ALM to work in the same interface, making it easu=ier to keep track of your progress and how your tests go. **What problems is TestRail solving and how is that benefiting you?** With TestRail, we can run tests on every application, and it has been the critical factor in our software release. In case a problem arises, we can also track back to these tests to figure out what went wrong and what we can do to fix it. We've benefitted from the extensive and detailed reports as it allows us to track our progress and our work, and our teamwork. These reports are delivered in the form of dashboards which can also be shared through a link in case someone that's not in our team needs to revise it, and you can select which metrics you want to study and analyze in each report. Overall, TestRail has worked for us, and we've been able to launch our app and focus on fixing every issue that pops up. **Official Response from Shanu Mandot:** > Hello Olivia, First of all, thank you so much for your detailed feedback. We're super glad to see that TestRail helps you in your test management activities like test case management, test execution, reporting, etc. We are always looking to improve the experience for all users. We have recently updated our guides with a new interface. Also, if you could share any more detailed feedback around what you'd like to see differently in the interface and guides(either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated! Lastly, I would forward the feedback on delayed responses on support tickets to the concerned team. We usually respond within 1-2 business days. But we're always fine-tuning our internal processes to curate the best experience for the users. ### 31. Best tool for QA **Rating:** 4.0/5.0 stars **Reviewed by:** Ajay S. | Senior QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Test Reports - we can schedule the reports like test automation coverage and more **What do you dislike about TestRail?** Shared test steps, i feel this is not not mostly used by customers **What problems is TestRail solving and how is that benefiting you?** To track the test coverage and run the regression test runs ### 32. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Danish N. | QA Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about TestRail?** Ability to track failed, passed, untestes and could not test cases **What do you dislike about TestRail?** DAShboard has few issues where in we cant modify it **What problems is TestRail solving and how is that benefiting you?** QA testng is done on Testrail and it helps a lot ### 33. Effective QA Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sowmya P. | Business Systems QA Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** UI, Easy to use, All featured suitable for effective testing **What do you dislike about TestRail?** Nothing found so far, Reporting can be improved **What problems is TestRail solving and how is that benefiting you?** Demonstration- Easy to export and share tests across multiple, status reports, very good UI ### 34. Great test repository **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** It allows to concentrate in a sinnle place almost every phase of our testing process **What do you dislike about TestRail?** Confusing setup for single employee metrics **What problems is TestRail solving and how is that benefiting you?** Concentrate testing process ### 35. Testrail is the tool for QA engineers **Rating:** 4.5/5.0 stars **Reviewed by:** Pushkarsh S. | Assistant **Reviewed Date:** July 06, 2022 **What do you like best about TestRail?** Testrail helped me to manage my test cases and scenarios properly on application without the hassle of typing the same step all the time in excel. It's an amazing test management tool. **What do you dislike about TestRail?** The navigation from one set of test cases to anaother set can be a bit better and probably the UI can adapt touch screen laptops, tablets or ipads for easier fillup of details. **What problems is TestRail solving and how is that benefiting you?** To write test cases with repeated steps and the mark it in green and red and then to have a separate folder for screenshots or videos, all of these issues are been solved by testrail. **Official Response from Shanu Mandot:** > Thank you so much for your wonderful feedback, Pushkarsh. We really appreciate you taking the time to share your experience with us — and we agree that with TestRail, QA professionals are one step closer to monitoring all the stages of STLC from within one tool. Also, we would like to hear more from you regarding navigation on TestRail. Whenever it's convenient, feel free to email us at contact@gurock.com for more feedback/suggestions. It will help us forward the feedback to concerned teams and plan for upcoming features soon. ### 36. Quick and painless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** Integrated and functional which was helpful. **What do you dislike about TestRail?** Can be slow at times and had to refresh. **What problems is TestRail solving and how is that benefiting you?** Allowing us to solve issues before they happen. ### 37. Test Rail is a really great tool to track all your test results in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about TestRail?** You can add milestones and tie them to your test runs **What do you dislike about TestRail?** Can't reuse test cases across multiple projects **What problems is TestRail solving and how is that benefiting you?** Tracking test results ### 38. TestRail is great for automation **Rating:** 4.5/5.0 stars **Reviewed by:** Scott W. | Automation Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about TestRail?** The TestRail API is extensive enough to allow you to run automated tests in an external framework and record the results. TestRail also supports UI customizations, which were critical in allowing my organization to migrate our GitHub test cases successfully. The UI customizations let us add fields to each test case that link back to the original GitHub issues. **What do you dislike about TestRail?** The UI can be a bit awkward at times, but overall it is easy to do what you need to do. It would also be nice if there were more API workflow examples, such as assigning test people to tests in a test run via a script. The price is a bit higher than other products as well. **What problems is TestRail solving and how is that benefiting you?** We needed a test case and result repository to integrate with our automation system. We needed the ability to upload results from our automated tests and generate metrics and reports from them. The benefits are finally having a single place where our test cases and results are housed and generating meaningful reports from them. ### 39. One of the best Test Management tool for QA **Rating:** 4.5/5.0 stars **Reviewed by:** Srilatha K. | Senior QA Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about TestRail?** The tool is very user-friendly, and any new person can easily get the hang of TestRail very quickly. TestRail has a wide variety of reporting, which is very useful for the QA team while showing the matrix. The integration with Jira is seamless. **What do you dislike about TestRail?** The interface is still pretty old. Moving test cases from one suite to another needs to be improved. Slack integration is missing. We do not have option for search and replace in multiple testcases: this is an time taking process when a terminology in the company is changed and we have to update all our testcase individually. **What problems is TestRail solving and how is that benefiting you?** TestRail has a simple UI, and its functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization. The cost of the Tool is very affordable. ### 40. TestRail product review **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Staff Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about TestRail?** I have been using TestRail for years across multiple companies and projects as a manager and as a test engineer. TestRail has provided the industry's best pound-for-pound product for test management software regarding price/feature. The UI/UX is very intuitive and new test engineers can pick it up very easily; power users also have every tool they need at their disposal. I have used JIRA integration and the TestRail API with tremendous success. TestRail dashboard and reports have also helped with reporting clean and accurate daily results to our stakeholders. I would recommend this product to any organization looking for a new or better test management solution. **What do you dislike about TestRail?** The automation test setup is a little tricky at first and moving test runs to different test plans would be a nice to have option. **What problems is TestRail solving and how is that benefiting you?** We had no test management software at my current employer and were desperate to move from Excel planning and reporting. ### 41. TestRail is a handy tool for accurate planning and execution of software testing. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna J. | Manual QA, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about TestRail?** The features are helpful to me as a QA specialist in categorizing tests into relevant priorities and methods, which helps to smartly prioritize and optimize the work process. **What do you dislike about TestRail?** The UI of the web app seems a bit obsolete. Also, it would be good if it becomes more flexible to manage the orders of test case sections and subsections. **What problems is TestRail solving and how is that benefiting you?** I use TestRail on a regular basis as a QA specialist. It is useful especially when running regression tests and helps to keep track of results over time, improve the communication with software development teams and avoid messes. It is great when planning and reviewing comprehensive test scenarios, since storing data, screenshots, comments and tracking updates are much easier when using TestRail. **Official Response from Shanu Mandot:** > Thanks for your feedback, Anna. We're glad to see that TestRail helps you in prioritizing and optimizing test management activities. Regarding your feedback on TestRail UI, could you please help me in understanding what you'd like to see differently in the interface? It can help me to forward the feedback to concerned teams and plan for upcoming features in near future. Also, I really liked your suggestion of bringing more flexibility in managing test case sections and subsections and would open an internal feature request on your behalf. If you have additional comments or suggestions, please do not hesitate to email us at contact@gurock.com as we are always looking for ways to improvise. ### 42. Testrail - an excellent test management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Harold E. | QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about TestRail?** Testrail provides users the ability to create test cases and test projects. You can separate different test cases depending on which project they are being used. It also has Jira integration which is helpful in linking test cases and test runs to Jira tickets/projects. **What do you dislike about TestRail?** The UI and button locations are not that beginner-friendly. It took some time to get used to the buttons and shortcuts. Copying/moving test cases from one project to another can also be a bit tricky for beginners. **Recommendations to others considering TestRail:** For anyone looking for an excellent test management tool, you should try and check out testrail. I believe they have a free trial that should give you a glimpse of what it offers. **What problems is TestRail solving and how is that benefiting you?** Testrail allows us to track test cases and test runs for our different features and regression tests. It provides a way for the team to add and review all existing test cases and projects and provide feedback. ### 43. Convenient way to organize and track tests **Rating:** 5.0/5.0 stars **Reviewed by:** Daria W. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about TestRail?** TestRail is a convenient way to organize and track my tests. I can write and link to our testing software to track results, and refer back to any issues. TestRail allows us to report on the data as well, so we know our success rates. **What do you dislike about TestRail?** I don't specifically dislike anything - there is a lot to learn and tackle in TestRail, so we're only using a few of its capabilities now. As time goes by we expect to use it more fully to help our business! **Recommendations to others considering TestRail:** It's a great place to organize your tests and keep track of them - much easier than tracking through project management software or (shudder) email. **What problems is TestRail solving and how is that benefiting you?** We are doing well tracking our test plans and ensuring that each build gets a full slate of automated tests. We've tried to encourage users to write tests for their custom applications, but that's easier requested than done. ### 44. Testrail- Repo for complete test management **Rating:** 4.0/5.0 stars **Reviewed by:** Jeyanth M. | QA LEAD, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about TestRail?** The approach to managing the testing activity is polished and robust. Reporting is quite good as well. **What do you dislike about TestRail?** It takes some time to get used and the approach is not straightforward. **What problems is TestRail solving and how is that benefiting you?** It is our test repo **Official Response from Shanu Mandot:** > Thanks for your awesome feedback, Jeyanth! It sounds like you're off to the races already, but just in case it's useful in the future, here's a handy set of TestRail Video Tutorials (https://www.gurock.com/testrail/videos/introduction-projects) which can help you get started within minutes! ### 45. latest version could be better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about TestRail?** It's great to be able to import and export TC, also add fields and create runs with integration to automation **What do you dislike about TestRail?** Since last year's upgrade, the app is slow, the addition of the themes while very nice is not useful because the app is extremely slow with it. The change to adding pictures is so annoying, I work with copying my TC and now all my TC contain the picture that I added to the first case, If I remove it will be removed from the first TC as well. Don't dare recommend sharing test steps, because I rather change each test manually than make a loop of test cases. I love Testrail but the latest version has too many bugs, its hard to work with **What problems is TestRail solving and how is that benefiting you?** testing the app **Official Response from Shanu Mandot:** > Thank you for taking the time to give us feedback. We’re sorry you had an average experience using TestRail's themes and copying test cases. We’ll strive to do better. If you have a few minutes, we'd love to hear how we can improve the test case design experience for our users. Your evaluation is very valuable to us. If you have any further comments, please email us at contact@gurock.com. ### 46. Many bugs lately **Rating:** 3.5/5.0 stars **Reviewed by:** Motti P. | QA Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2020 **What do you like best about TestRail?** You get all you need, fastest, and no hassles. easy administration, integrations and test management **What do you dislike about TestRail?** Need some better test automation tools integrations out-of-the-box **What problems is TestRail solving and how is that benefiting you?** Test and project management **Official Response from Shanu Mandot:** > Really appreciate your feedback around integrations with the test automation tools too; this is something we've been actively looking into. If you have a few minutes, we'd love to learn a little more about what tools you were working with and what you were hoping to accomplish. Feel free to share here or drop us a note at contact@gurock.com! ### 47. Extremely happy with TestRail and highly recommend anyone looking for a test case management system **Rating:** 4.5/5.0 stars **Reviewed by:** Preetam K. | S, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about TestRail?** I'm delighted with TestRail and highly recommend anyone looking for a test case management system to review it. It's the best system I've seen in years - it goes deep enough to show you what you need to know as a tester and manager but doesn't add work hours to your day to get the data. **What do you dislike about TestRail?** The automation test setup is a little tricky at first. Integration to bug tracking tools like Jira or any other would be great to have. UI could be a bit simpler and intuituve. **What problems is TestRail solving and how is that benefiting you?** A test reporting management system like TestRail is a lifesaver. In terms of pricing as well, it's just fantastic. We are using it to test end-to-end our test suites and test plans. ### 48. Helped my team a lot in organizing the testing. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2022 **What do you like best about TestRail?** The integration with different softwares, as jira, Jenkins and etc. **What do you dislike about TestRail?** There are few server bugs that causing some of the functions not to work from time to time. **What problems is TestRail solving and how is that benefiting you?** To organize the testing of the big team in one place for future projects. **Official Response from Shanu Mandot:** > Hello, We appreciate the time you took to write us a review. Thank you so much. We noticed you mentioned the server bugs and would like to take this opportunity to investigate more on this. In case you have other feedback for us, please don’t hesitate to contact us at any time by emailing contact@gurock.com. Best, Shanu ### 49. A good testing tool to run daily smoke tests and sanity with ease of tracking **Rating:** 5.0/5.0 stars **Reviewed by:** rose s. | data analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about TestRail?** UI is really very user friendly and easy to use and update test result **What do you dislike about TestRail?** It's not fit for handling intense automation and reporting solution **What problems is TestRail solving and how is that benefiting you?** Helps to maintain test and have a easy to access and perform black box testing, mainly for manual testers **Official Response from Shanu Mandot:** > Your feedback means a lot to us, Rose. Thank you so much. Our experts are working towards improving TestRail's user experience in regards to automation and reporting more than ever. Please keep an eye out for more updates on this. Also, don't hesitate to write to us at contact@gurock.com in case of any additional questions and feedback. ### 50. TestRail has changed the way we test **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about TestRail?** TestRail is clean! Well thought out in structure and functionality to allow the creation of test runs that makes the most sense for my unique tests. The ease of creating test suites delivers the ability to create various test runs from one suite- I don't have to make edits continuously or go back for any reason. It's a game-changer! Way better than using Google Sheets- thank you. **What do you dislike about TestRail?** I've got a lot of test suites! Sometimes it can be tedious to go through them all to find the one I need, but they are all right in one place! And while it's easy to copy over test cases into new suites, the variability between the tests I run is high, so I can't copy over too much- but I think that's more of a me problem than it is something bad about TestRail. I'll figure out a better method! **What problems is TestRail solving and how is that benefiting you?** We have greater visibility on failed tests and can track bugs here- that is something we haven't been able to do well with Google Sheets. It's so much more readable too, here in TestRail- we can share test results in a way that makes sense to everyone on the broader team without having to explain much! ## TestRail Discussions - [Mobile version will come?](https://www.g2.com/discussions/25212-mobile-version-will-come) - 2 comments, 3 upvotes - [Test Case Version & RTM](https://www.g2.com/discussions/35134-test-case-version-rtm) - 1 comment, 1 upvote - [I want o join beta QA community. Can I do it and if yes, how?](https://www.g2.com/discussions/34989-i-want-o-join-beta-qa-community-can-i-do-it-and-if-yes-how) - 1 comment, 1 upvote - [how often there will be updates?](https://www.g2.com/discussions/16180-how-often-there-will-be-updates) - 1 comment, 1 upvote - [What is TestRail?](https://www.g2.com/discussions/what-is-testrail) - 1 comment, 1 upvote - [View TestRail pricing details and edition comparison](https://www.g2.com/products/testrail/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A48%3A45+-0500&secure%5Bsession_id%5D=30debc20-c1a8-4603-bb92-976bb14f1a84&secure%5Btoken%5D=c531e62f328e3413bde1b5726bc0a5ff8d5e29a1f9fad6f5a78ef35620b42f74&format=llm_user) ## TestRail Integrations - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Jira](https://www.g2.com/products/jira/reviews) ## TestRail Features **Functionality** - Test Repository - Integration - Test Diversity **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management** - Reporting - Version Control - Scaling ## Top TestRail Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,308 reviews) - [Tuskr](https://www.g2.com/products/tuskr/reviews) - 4.6/5.0 (607 reviews) - [Qase](https://www.g2.com/products/qase/reviews) - 4.7/5.0 (305 reviews)