TestGorilla Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the comprehensive assessments of TestGorilla, enhancing candidate screening and recruitment efficiency. (70 mentions)

Users appreciate the ease of use of TestGorilla, finding it intuitive for setting up assessments effortlessly. (69 mentions)

Users value the candidate management system in TestGorilla for its effective candidate comparison and easy integration. (35 mentions)

Users appreciate the large variety of assessments offered by TestGorilla, enhancing the candidate evaluation process. (30 mentions)

Users appreciate the user-friendly features of TestGorilla, facilitating unbiased hiring through diverse pre-employment assessments. (26 mentions)

Users highlight that assessment issues arise due to abstract questions affecting the relevance of skill evaluation. (29 mentions)

Users find the pricing steep for TestGorilla, particularly affecting smaller organizations with budget constraints. (23 mentions)

Users find the pricing issues of TestGorilla a bit steep, making it challenging for smaller organizations to afford. (19 mentions)

Users express discontent with the subscription limitations of TestGorilla, preferring the older credit system for flexibility. (18 mentions)

Users note the missing features like customization and test options that limit the platform's effectiveness for specific needs. (16 mentions)

5 Pros or Advantages of TestGorilla

1. Assessments

Users appreciate the comprehensive assessments of TestGorilla, enhancing candidate screening and recruitment efficiency.

See 70 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Navigate Platform with Great Assessment Features"

What do you like about TestGorilla?

I have used it as a candidate and taken assessments for a few jobs, and the platform is very easy to navigate with good features.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy-to-Use, Reliable Skill Assessments That Save Hiring Time"

What do you like about TestGorilla?

TestGorilla is easy to use and lets you quickly assess candidates’ skills using ready-made tests. It saves time during the hiring process and provides

2. Ease of Use

Users appreciate the ease of use of TestGorilla, finding it intuitive for setting up assessments effortlessly.

See 69 mentions

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Anouk P.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use application"

What do you like about TestGorilla?

I like the price and the fact that we can choose a few tests in a package

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Navigate Platform with Great Assessment Features"

What do you like about TestGorilla?

I have used it as a candidate and taken assessments for a few jobs, and the platform is very easy to navigate with good features.

3. Candidate Management

Users value the candidate management system in TestGorilla for its effective candidate comparison and easy integration.

See 35 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Candidate Assessment with TestGorilla"

What do you like about TestGorilla?

I like how TestGorilla shows individual scores for the specific skills we need for a role and allows me to compare those scores with others. It gives

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy-to-Use, Reliable Skill Assessments That Save Hiring Time"

What do you like about TestGorilla?

TestGorilla is easy to use and lets you quickly assess candidates’ skills using ready-made tests. It saves time during the hiring process and provides

4. Question Variety

Users appreciate the large variety of assessments offered by TestGorilla, enhancing the candidate evaluation process.

See 30 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Seamless Recruitment Experience"

What do you like about TestGorilla?

the question bank provided is the latest and the best one for testing and assessing the capabilities of the candidates

Ion M.

Small-Business (50 or fewer emp.)

4.0/5

"Well service but a little pricey"

What do you like about TestGorilla?

The service has a vast variety of tests that can be compiled into insightful test assessments that can be sent to potential candidates. best to use wh

5. Features

Users appreciate the user-friendly features of TestGorilla, facilitating unbiased hiring through diverse pre-employment assessments.

See 26 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Navigate Platform with Great Assessment Features"

What do you like about TestGorilla?

I have used it as a candidate and taken assessments for a few jobs, and the platform is very easy to navigate with good features.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy-to-Use, Reliable Skill Assessments That Save Hiring Time"

What do you like about TestGorilla?

TestGorilla is easy to use and lets you quickly assess candidates’ skills using ready-made tests. It saves time during the hiring process and provides

5 Cons or Disadvantages of TestGorilla

1. Assessment Issues

Users highlight that assessment issues arise due to abstract questions affecting the relevance of skill evaluation.

See 29 mentions

See Related User Reviews

Nicholas L.

Mid-Market (51-1000 emp.)

4.0/5

"Automated Test Recommendations That Deliver"

What do you dislike about TestGorilla?

It is not built for assessing current EE

Lalit A.

Mid-Market (51-1000 emp.)

4.5/5

"One of the most effective tools for streamlining pre assessments and early hiring workflows."

What do you dislike about TestGorilla?

Two things where TestGorilla can improve are:- 1. Pricing - can offer flexible or less competitive plans to reach the maximum user base, also making

2. Expensive

Users find the pricing steep for TestGorilla, particularly affecting smaller organizations with budget constraints.

See 23 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"What I think about TestGorilla "

What do you dislike about TestGorilla?

At the moment, our organization does not use TestGorilla as a primary hiring tool. Instead, it serves as complementary support for a psychologist who

G K.

2.5/5

"Decent Assessment Tool, Needs UI and Support Improvements"

What do you dislike about TestGorilla?

I used TestGorilla for assessments, but it was having so many problems. So many candidates are unable to start the test on time, and it has heavy time

3. Pricing Issues

Users find the pricing issues of TestGorilla a bit steep, making it challenging for smaller organizations to afford.

See 19 mentions

See Related User Reviews

Ion M.

Small-Business (50 or fewer emp.)

4.0/5

"Well service but a little pricey"

What do you dislike about TestGorilla?

I don't like the pricing policy, the fact that free tests can be done only inside the company emails, and the range of free tests available is very li

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"What I think about TestGorilla "

What do you dislike about TestGorilla?

At the moment, our organization does not use TestGorilla as a primary hiring tool. Instead, it serves as complementary support for a psychologist who

4. Subscription Limitations

Users express discontent with the subscription limitations of TestGorilla, preferring the older credit system for flexibility.

See 18 mentions

See Related User Reviews

Ion M.

Small-Business (50 or fewer emp.)

4.0/5

"Well service but a little pricey"

What do you dislike about TestGorilla?

I don't like the pricing policy, the fact that free tests can be done only inside the company emails, and the range of free tests available is very li

Snir A.

Small-Business (50 or fewer emp.)

0.0/5

"BAD PRODUCT, TERRIBLE COMPANY - STAY AWAY FROM IT"

What do you dislike about TestGorilla?

This is one of the most frustrating SaaS experiences I’ve had in years. TestGorilla presents itself as a transparent, customer-friendly product, bu

5. Missing Features

Users note the missing features like customization and test options that limit the platform's effectiveness for specific needs.

See 16 mentions

See Related User Reviews

Anouk P.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use application"

What do you dislike about TestGorilla?

Maybe offert more IT complex technical tests

Pamela R.

Small-Business (50 or fewer emp.)

5.0/5

"Test Gorilla Experience as a Recruiter"

What do you dislike about TestGorilla?

It would be helpful to have greater visibility into the candidate experience during the test. For example, being able to monitor test progress in real

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Adam G.

Talent Lead / People Business Partner

Mid-Market (51-1000 emp.)

8/7/2025

"Really good tool / Platform"

4/5

What do you like best about TestGorilla?

We've recently started to adopt TestGorilla assessments, we've been searching for something that gives us super objective and standardised data to help us assess who the top percentile candidates potentially are. The Account management team have been great Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Nothing really as of yet, there are A LOT of assessment, which is great, but it's hard to know what tests we should / shouldn't combine in the same groups. I am very ciocious of candidate experience in these things, I am glad candidates can see the results but it would be good if it offer them tips / advice on how to improve / what to work on within their poorer assessments. That would help me really sell the stage and get buy in from candidates, so it's vert two-way Review collected by and hosted on G2.com.

Response from Bjorn Beukes of TestGorilla

edit

We're thrilled to hear that TestGorilla is providing you with standardized and objective data for making hiring decisions. We appreciate your feedback about the abundance of assessments and the need for guidance on combining them. We're constantly working on improving the platform and will soon be launching an AI-assisted evaluation builder that automatically pulls together relevant assessments.

Shreya A.

10/13/2025

"Effective for Hiring, But Needs Flexible Pricing"

3.5/5

What do you like best about TestGorilla?

I love how TestGorilla accelerates the interview process by offering a thorough and intensive questionnaire experience. It's great for finding good candidates quickly. I also appreciate the way questions are divided to give candidates breathers, along with helpful examples provided. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

{"I am frustrated with the pricing structure of TestGorilla. It only allows for a yearly subscription, which is too costly for me. I would prefer a more flexible option, such as a monthly subscription.","I find that the pricing does not suit the Indian economy, making it too expensive for me.","I am disappointed in the customer support when dealing with pricing issues. There's no live chat or call support available when I'm stuck or have questions."} Review collected by and hosted on G2.com.

Response from Bjorn Beukes of TestGorilla

edit

We appreciate your feedback on the pricing structure. We understand the importance of accessible pricing and will explore options for providing more flexibility, as well as improving customer support for pricing inquiries.

Aditya V.

Associate Analyst

Small-Business (50 or fewer emp.)

12/29/2025

Guest users or non-business users of the software, not included in G2 scores.

"Fair, Efficient Assessments with Easy Integration"

4/5

What do you like best about TestGorilla?

I like TestGorilla for its well-structured and role-relevant assessments. The timed tests and mix of technical and aptitude questions make evaluations fair and efficient. I also find the user-friendly interface and clear instructions work especially well. Additionally, the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

One area for improvement is the question depth for more advanced roles, where some tests can feel a bit generic. For advanced roles, it would help to include deeper, scenario-based questions that test real-world problems. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

edit

Hi Aditya, thank you so much for your helpful feedback!

We have been working hard to improve our question depth. Our Conversational AI interviews allow you to create your own custom questions and scoring criteria for more customization. We also recently launched 5 task-based role plays that immerse candidates in realistic, role-specific scenarios.

Ankit G.

10/16/2025

"Pre-Made Tests Useful, But Poor Results and Unsatisfactory Support"

1/5

What do you like best about TestGorilla?

I found their pre-made tests helpful for screening candidates, as they provided a structured approach to evaluating potential hires. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

I renewed TestGorilla for 1 full year. And asked their support team to refund in the first week after renewal. But they did not refund anything! This is extremely bad user practice! I find TestGorilla is not solving any problem for me and not benefiting me at all. The pre-made tests, while useful, do not provide me good results. Moreover, I am not satisfied with their support team. These issues contribute to my decision not to repurchase TestGorilla, and I am unlikely to recommend it, giving it a low score of three out of ten. Review collected by and hosted on G2.com.

Response from Bjorn Beukes of TestGorilla

edit

Hi Ankit, thank you for sharing your experience with TestGorilla. We are sorry to hear about the issues you encountered with our support team and the pre-made tests. We will investigate your concerns and take steps to address the issues you raised.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

Originally submitted 7/3/2023

"Objective tool for scaling recruitment"

4/5

What do you like best about TestGorilla?

Easy to use by HR teams and line managers too. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Additional tools to support review of candidates who are using AI Review collected by and hosted on G2.com.

Response from Nikky K of TestGorilla

edit

Hi there! Thank you for taking the time to review TestGorilla. We're pleased our CS team helped you migrate to a paid account. It's fantastic that TestGorilla can help you screen and evaluate candidates. Welcome to the TG community!

G K.

12/24/2025

"Decent Assessment Tool, Needs UI and Support Improvements"

2.5/5

What do you like best about TestGorilla?

I appreciate that TestGorilla makes online assessments easier. I like how I can allow both multiple-choice questions (MCQs) and coding challenge assessments to shortlist candidates. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

I used TestGorilla for assessments, but it was having so many problems. So many candidates are unable to start the test on time, and it has heavy time pressure on students. The UI and support team could be improved. The setup was easy, but the candidates will face so many problems. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

edit

We're glad to hear that you appreciate the ease of online assessments and the flexibility of TestGorilla's features. We also understand your concerns about the UI and support, we are continuously working to improve these aspects for a better user experience.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/28/2026

"Versatile, Flexible, and a Real Difference-Maker"

5/5

What do you like best about TestGorilla?

The versatility and flexibility it offers makes the difference Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Sometimes is a bit tricky to get to know the results. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

edit

We're so glad to hear TestGorilla is making a positive difference to your hiring process!

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

5/19/2026

"Easy, Accurate Candidate Assessment"

4.5/5

What do you like best about TestGorilla?

It is easy to assess a candidate accurate. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Some test questions are not practical depending on the situation. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

edit

We appreciate your feedback about the practicality of some test questions. We are constantly working to improve our assessments to better fit real-world situations - currently, our Conversational AI Interviews allow you to create your own questions and scoring criteria to enable more customization for the roles that require it.

Parakh S.

Process Head - Banking and Finance

Small-Business (50 or fewer emp.)

Originally submitted 3/11/2024

"Best candidate evaluator"

4.5/5

What do you like best about TestGorilla?

I like that TestGorilla focuses on skills-based hiring with validated tests, offers strong anti-cheating measures, and provides clear reports that make candidate comparison easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

It would be helpful if TestGorilla offered more customization in reporting and deeper role-specific analytics, but overall the platform works very well. Review collected by and hosted on G2.com.

Response from João Magalhães of TestGorilla

edit

Hi Parakh, thank you very much for your review. It's great to hear you're happy with our customization features! Welcome to the TG community!