Terminal Reviews & Provider Details

I appreciate Terminal's hands-on approach, which creates a very human connection in the midst of software and technology. Their technology hub allows us to interact with their process very efficiently and effectively. They have been excellent at delivering candidates for most roles we've collaborated on, providing solid candidates quickly and enabling us to hire swiftly. I also value their technology platform that enables us to engage efficiently and effectively, along with the human touch and approach that makes the process smooth and easy. Review collected by and hosted on G2.com.

Nothing meaningful. One opportunity to improve is deeper education on what their platform supported so we would have leveraged it even more than we did. Review collected by and hosted on G2.com.

What stands out most is the partnership and service quality. Terminal feels like an extension of our own People Operations team rather than just a vendor. Their responsiveness, accuracy, and consultative approach give us confidence that we are making the best decisions for our employees. They consistently provide data, advice, and expertise to support our business needs. We also appreciate their ability to deliver rich benefit packages, support international expansion, and do so at a reasonable cost. The combination of white-glove customer support, strong compliance expertise, and employee-first benefits makes Terminal the best EOR partner we’ve worked with. Review collected by and hosted on G2.com.

Our only challenges have been around visibility. Since we do not have direct access into Terminal’s underlying systems (Dayforce, Concur, Notion), it can be harder for our team to impersonate employees or managers when troubleshooting issues. Similarly, we don’t have real-time visibility into hiring and compliance rosters, so we rely on Terminal to flag when a new hire has not completed a required step, such as signing an offer or completing onboarding paperwork. On occasion, we do need to escalate employee questions to Terminal, but they are highly responsive and integrated into our Slack, so escalations are typically resolved very quickly. Review collected by and hosted on G2.com.

Terminal consistently delivers high-caliber candidates that we can move to interviews almost immediately. The speed and quality are unmatched — no other partner has given us candidates of this level. Review collected by and hosted on G2.com.

Because Terminal delivers so many strong candidates quickly, the real challenge is making sure we dedicate time to review and provide feedback. It is not a “set it and forget it” process — but the effort you put in directly translates into results. Review collected by and hosted on G2.com.

Quick sourcing, flexible partners that respond to requirements and feedback promptly (followed by immediate changes in the candidate pipeline) Review collected by and hosted on G2.com.

Slightly unintuitive UI to find candidate feedback from other interviewers, but easy enough to remember once you learn where to look. Review collected by and hosted on G2.com.

Upstream sourcing and screening, interview clips to review, flexibility and an intuitive portal to manage candidates through. Review collected by and hosted on G2.com.

Fairly minor but; A lack of Principal and above engineering candidates. Review collected by and hosted on G2.com.

Terminal’s ability to provide seamless sourcing and payroll support for software engineers in LATAM and Canada has been invaluable. Their expertise in these regions and consistent, reliable service have made them a stellar partner during our rapid growth. We truly appreciate their commitment to helping us build and scale our teams. Review collected by and hosted on G2.com.

One limitation of Terminal is that they are not present in as many markets as some of the larger Employer of Record (EOR) providers. Additionally, they do not offer a service to help set up your own entity in-country, which can be challenging when expanding into new regions that are not covered. Review collected by and hosted on G2.com.

Terminal send me good candidates, so it doesn't take a lot of time to hire. Review collected by and hosted on G2.com.

I don't really have anything that I disliked. Review collected by and hosted on G2.com.

The process is very easy. They are very hands on helping you through it. Responsive to our requests to tune the search criteria. Review collected by and hosted on G2.com.

Everything has been smooth. Nothing really. Review collected by and hosted on G2.com.

High quality top of funnel that they've built over time, makes it easy to pick up a search and fill roles quickly. Review collected by and hosted on G2.com.

I'm not sure there's a negative here to be honest. Review collected by and hosted on G2.com.

Our Terminal partners are very attentive and responsive. They are great to work with. Review collected by and hosted on G2.com.

Not much to say about dislikes. Our experience has been great so far. Review collected by and hosted on G2.com.