Tencent Exmail offers a stable, business-class email platform known for its strong reliability and security features. Its seamless integration with Tencent’s wider ecosystem, especially WeChat Work/WeCom, greatly enhances communication within internal teams. The user interface is intuitive, storage capacity is ample, and the administrative controls are comprehensive, making user management straightforward. All in all, it serves as an efficient and practical email solution, particularly well-suited for organizations based in China or those working closely with Chinese partners. Review collected by and hosted on G2.com.

Tencent Exmail’s interface appears outdated when compared to international enterprise email platforms, and some configuration settings may not be very intuitive for users who are not familiar with Chinese. Accessing advanced features can be challenging, as they are sometimes limited or require referencing Chinese-language documentation to complete setup. Integration with platforms outside the Tencent ecosystem is also more constrained, and navigating the administrative dashboards can take extra time to master. Furthermore, language barriers occasionally slow down support interactions more than anticipated. Review collected by and hosted on G2.com.

Email services are common across different solutions provided but what make this particular solution specially is about integration capabilities with the third-party messaging application which is being used by different Vendors and client so we can switch easily between the platform and the consistency of communication remains the same. Review collected by and hosted on G2.com.

Performance wise there is lot of scope for improvement in terms of user interface to advance features which are being offered by competition in the market even though the price of this particular services come at lower cost but it cannot be compensated it is it is most of features in todays email service providers. Review collected by and hosted on G2.com.

What I like the most about this software is that I can actually send and receive emails in weChat. No more worries about getting lost your data because this will automatically provide your backup and retrieve email. Review collected by and hosted on G2.com.

Some features don't work well. Maybe it is the internet connection or maybe the program itself. This is something that Tencent needs to address. Hence, other features are excellent. Review collected by and hosted on G2.com.

Tencent Exmail is secure, fast and reliable. It keeps you safe from hackers. You can integrate it with many softwares which is great. It is easy to get used to. Review collected by and hosted on G2.com.

Sometimes it gets slow until you don't clear up your browser's cookies and other data which resets your preferences and logs you out of all the websites you've logged in. Review collected by and hosted on G2.com.

They have some basic features that we all are used to from other services like Gmail and Yahoo. Also offering English language option is a big plus, they have recalling the sent mail which can be useful sometimes, but it doesn't always work Review collected by and hosted on G2.com.

- It is often laggy

- Every day you are logged out, even if you click on the box "keep me logged in for five days"

- Mail chains are all messed up

- Zoom call invitations are displayed weirdly sometimes Review collected by and hosted on G2.com.

What is best about Tencent is that it easily integrates our email conversations into the software that our international clients are most used to using, such as WeChat - it also has custom messages and scheduling Review collected by and hosted on G2.com.

There is a small learning curve just in getting used to the interface compared to the standard enterprise mailbox; once we were accustomed to using it, there were little issues Review collected by and hosted on G2.com.

Tencent Exmail can be used with WeChat. Unlike some other encrypted email service providers, Tencent Exmail backs up your mails so that you can restore them when you change the device you're using it with. Review collected by and hosted on G2.com.

It is slow. It should be fast so that you can communicate swiftly. Review collected by and hosted on G2.com.

The space in which you can navigate within the site is very visually friendly. I also like that you can communicate with your work colleagues through there and expect an almost instant response. Review collected by and hosted on G2.com.

Not many people know about it or have the opportunity to interact with this service. If more people used it, it would be a great step for its growth and also for the user. Review collected by and hosted on G2.com.

The fastest service with no downtime, very reliable. Best in class security, hacker proof 360° all around protection. Would recommend everyone to give it a try. Review collected by and hosted on G2.com.

Sometimes the cache and cookies from the browsers act up and they make the service slow. Not that I am blaming the email company. It is kind of my browser that lags. Review collected by and hosted on G2.com.

The ease of use for the program makes it a breeze to learn. Review collected by and hosted on G2.com.

It is lacking basic features that many competitor programs do offer. It also feels like it operates very slow and laggy. Review collected by and hosted on G2.com.