Tatango Reviews & Product Details

I absolutely loved that Tatango gets my messages out fast and to a mass number of people. I work for an organization that has a large number of high school student workers. Using Tatango to get information out was a game changer for my group. Most students do not check their emails however they did check their text messages when we used this service. I also loved that I could schedule send a message out and they get it when needed. Review collected by and hosted on G2.com.

The only downside of this service is that we do not get notified if people reply to the message in real time. I have to remember to check the website to see if anyone replied. However, I would still recommend this service to anyone who needs to get information out to a mass group of people! Review collected by and hosted on G2.com.

Tatango has a really intuitive texting feature which allows you to use rich formatting. Other servicers sometimes require a lot of coding or limited functions for how your texts can appear. Review collected by and hosted on G2.com.

Some campaigns need to be monitored or else they will continue to send, resulting in spending overbudget. It's not a big issue if you factor that in but is still a significant thing to note given other texting servicers provide more stopgaps to prevent this from happening. I'd almost appreciate some kind of Robinhood (finance app) functionality where it could, for instance, stop sending if there have been no clicks to any links in the text after 5 minutes of sending, or no donations after 20 minutes of sending. Review collected by and hosted on G2.com.

Tatango's onboarding and service is second to none. It is personal, direct, and comes with a ton of ongoing resources to keep you going, from templates to sample texts, campaign ideas, and more! Review collected by and hosted on G2.com.

It can feel expensive at first, but diligent use and growth makes it easy to receive a return on investment. Definitely not for the faint of heart, but if you're committed, it can work for you. Review collected by and hosted on G2.com.

It's easy to use and they have great customer support! Review collected by and hosted on G2.com.

Sometimes I struggle to access the reports Review collected by and hosted on G2.com.

One of the biggest differentiators for Tatango is its cost per message, both for SMS and MMS. The platform provides pretty good insights in terms of message performance. The sales and customer support teams have always been a pleasure to work with. Review collected by and hosted on G2.com.

I would like for the user interface to be organized in a better way that allows for phone numbers to be universally opted out, rather than relying on an integration to update contact information. The invoicing on the back end can also make it tricky to track spending by campaign. Review collected by and hosted on G2.com.

Tatango has integrated seamlessly with our various campaigns, and their team has been a joy to work with. Any time we have a question, we receive a quick answer and solution. They are also constantly innovating on their capabilities. We went from zero text subscribers to over 5,000 in less than two years. Review collected by and hosted on G2.com.

The only thing that I wish it could do is actually embed a video in a text message. Review collected by and hosted on G2.com.

Very user friendly, if I can't figure it out, the Tatango Team is always more than happy to help! Also, the staff will reach out to us periodically with innovative ideas to utilize texting in ways we hadn't thought of. Review collected by and hosted on G2.com.

I honestly don't see any downsides. The pricing is great, Review collected by and hosted on G2.com.

I like how easy it is to use. I always feel that Tatango as a product is the easiest broadcast platform to use. Review collected by and hosted on G2.com.

Segmentation can be a bit of a pain and is a bit more simplistic than would be completely useful. Review collected by and hosted on G2.com.

The messages are direct and to the point - reaching our target audience in the most effective way. Review collected by and hosted on G2.com.

nothing! So far all is working well as expected! Review collected by and hosted on G2.com.

Reliable and easy tool for sending blast SMS & MMS Review collected by and hosted on G2.com.

This year, the monthly cost to maintain our shortcode lease doubled from $250 to $500. For a smaller organization like us, that's a major cost that eats into our ROI. Review collected by and hosted on G2.com.