SynergySuite Features
Administration (6)
Analytics
Reports generated from restaurant data to show such metrics as food cost versus food sales and sales trends.
Order Tracking
The ability to track and schedule food orders and deliveries.
Accounting
Tools to track a restaurant's finances and create relevant reports based on that data.
Marketing Tools
Features to aid in creating, executing, and measuring the success of a marketing strategy.
Employee Management
The ability to track employee training and performance in order to better manage and schedule a restaurant's workforce.
Guest Profiles
Profiles of guests in order to measure purchasing habits and, for more high-end restaurants, track preferences, dietary restrictions, and allergies.
Finances (4)
Food Costing
The ability to track the cost of all food purchased for a restaurant and balance that against revenue trends.
Invoice Tracking
The abillity to digitize invoices and other financial documents to create a database of information and purchasing trends.
Recipe Costing
Tools to balance the cost of inventory for a restaurant against menu prices to ensure that the books are balanced.
Accounting
Basic accounting tools to balance various financial metrics and help restaurant owners make informed purchasing decisions.
Inventory Management (4)
Waste Tracking
Tools to track how much food waste is discarded and how that impacts food costs and purchashing.
Recipe Creation
Tools to create recipes for easier costing and ingredient tracking.
Inventory Control
Tracking and managing all inventory in a restaurant by monitoring incoming and outgoing inventory while keeping food safety in mind.
Online Ordering
The ability to order food from suppliers online using financial and inventory information stored within the platform.
Analytics (4)
Reports & Analytics
Tools to create reports and analytics based on a variety of data and metrics collected by the platform.
Predictive Analytics
AI tools to create predictive models of data based on previous data.
Feedback Management
Tools to collect and respond to customer feedback collected from social media, reviews platforms, or email.
Market Intelligence
Insights into general restaurant trends to compare against the user's restaurant data.
Platform Basics (7)
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Real-Time Reporting
Active reporting of data and metrics
Labor Cost Reporting
Report on the allocation and distribution of labor costs across projects
Platform Data (4)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Dashboard
Has a centralized dashboard for users to interact with
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Platform Additional Functionality (3)
Cloud
Provides a cloud based version of the platform
Mobility
Is accessible from a mobile device and by users on the go.
Messaging
Contains in-application messaging abilities
Back Office (6)
Built-in Accounting
Accounting functionality within the system, not requiring integration with third-party tools
Employee Management
The ability to manage employee schedules, payroll, or onboarding.
Real-Time Analytics
Analyze and gain insights into data in real-time
Stock Management
Manage the buying, selling, and holding of stocks
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Front of Office (7)
Purchase Order Management
Create, send, and track purchase orders and their statuses
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Wait List Management
Record, update and manage waiting lists
Reservations Management
Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Restaurant Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Restaurant Scheduling (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (38)
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Time Clock
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Credit Card Processing
Accept and process credit card transactions
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Mobile Access
Access software remotely via mobile devices
Multi-Location
Manage and support multiple locations
Real-Time Data
Receive data and information in real time
Customizable Branding
Add customized logos and colors to align with company branding
Sales Reports
Reports specific to sales analysis for trends and strategies
Social Promotion
Market event via social media tools
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Billing & Invoicing
Create, manage, and send invoices or bills to customers
API
Application programming interface that allows for integration with other systems/databases
Order Tracking
Track orders throughout the fulfillment process
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Real-Time Updates
Receive system updates as soon as any changes are made
Online Ordering
Tracks and processes online orders
Customizable Reports
Alter the layout and content of reports
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Customer History
Access previous interactions or concerns to maintain customer relationships
Forecasting
Form predictions based on past and present data/trends
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Electronic Payments
Electronically collect payments for goods or services
Inventory Management
Track and manage inventory levels to maintain proper supply
Nutrition & Allergen Management
Calculate nutritional analysis and allergens on menu items
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Recipe Management
Store recipes, enable recipe modification, and generate data required for production records
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Demand Forecasting
Forecast customer demand using historical insights and simulations