Symplify Communication Reviews & Product Details

The quality of monitoring, availability, and support. Proactive approach. Organization. Always seeking solutions to overcome obstacles and find alternatives. Cutting-edge expertise and creativity to continuously improve the customer experience and journey. Review collected by and hosted on G2.com.

I have no negative points to give about Symplify. Review collected by and hosted on G2.com.

I like the structure of each template, the ability to include multiple links, and the test option. This gives us a good preview before sending it. Review collected by and hosted on G2.com.

I don't like the way we have to update a single email. Our context (several stores that change numbers if they are sold) takes a lot of time to do this. Another thing, the colors are difficult to change if we copy an example from a previously sent newsletter. Last thing, I would have liked to have a notebook with the basic concepts or video capsules to learn this. I received the recorded videos from the person who held my position before, but it would be better if we could start from scratch with some basic training. Review collected by and hosted on G2.com.

I like the fact that there are a great number of options to make and send newsletters. Patterns are nicely built up and you can navigate through them easily and add elements (paragraphs, images, titles..). Symplify's team is very reactive and will always provide help when needed. Review collected by and hosted on G2.com.

The platform design could be improved so that it facilitates UX. Also, it is a shame that we do not have more choices regarding typos. Finally, could we be able to create recipients lists ourselves? Review collected by and hosted on G2.com.

Working alongside the Symplify team allows for efficient management of a large database by constantly updating it. Better segment the different target audiences to personalize our communications. The team is friendly, efficient, and professional. Review collected by and hosted on G2.com.

I have nothing negative to mention, only positive things. Review collected by and hosted on G2.com.

The platform is easy and clear to use. Review collected by and hosted on G2.com.

There are limits to what we can analyze. It would be good to easily know from which region the clicks originate. Review collected by and hosted on G2.com.

The easy interface and all the report section. The information is also easy to use. Love the Step by Step email creation section. Review collected by and hosted on G2.com.

The recipients list to manage. If it's not well organize and updated frequently, the filter mode is pretty difficult to use efficiently. Review collected by and hosted on G2.com.

I have a very good experience with Symplify, this user-friendly platform meets our needs very well. We always receive good and fast service when we have questions or if we encounter a small difficulty. Review collected by and hosted on G2.com.

We receive a lot of emails when we want to approve an epush. Review collected by and hosted on G2.com.

Symplify is great for creating, scheduling, and delivering company e-newsletters to mass audiences. As a freelancer, I'm very fortunate to be able to use this program. Review collected by and hosted on G2.com.

Nothing really! Any issues I have, customer service does a fantastic job helping me quickly and efficiently. Review collected by and hosted on G2.com.

The Symplify team is always available to support us in our projects and offers a lot of added value. Review collected by and hosted on G2.com.

We have been working together for several years, we have found our rhythm and our own processes. Review collected by and hosted on G2.com.

Powerful tool allowing effective and multi-channel relationship personalization

Ease of integration with other systems

Very responsive support team Review collected by and hosted on G2.com.

Getting started may seem complicated and requires a slight training phase. Review collected by and hosted on G2.com.