--- title: Symantec WebFilter / Intelligence Services Reviews meta_title: 'Symantec WebFilter / Intelligence Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Symantec WebFilter / Intelligence Services works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 25 scale: '5' date_modified: '2026-06-15' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Symantec WebFilter / Intelligence Services Reviews **Vendor:** Broadcom **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.2/5.0 **Total Reviews:** 25 ## About Symantec WebFilter / Intelligence Services Control access to web content and block web threats with advanced threat defense and real-time global threat intelligence ## Symantec WebFilter / Intelligence Services Reviews ### 1. A Robust and Reliable Web Filtering Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Milhan Ahmed M. | Cyber Security Consultant & Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec WebFilter offers a comprehensive suite of features that make web filtering a breeze. The ease of use is commendable, with an intuitive interface that makes navigation and operation simple. The implementation process is straightforward, and the customer support team is always ready to assist, making the overall experience smooth. The frequency of use in our organization is high, indicating its reliability and effectiveness. **What do you dislike about Symantec WebFilter / Intelligence Services?** While Symantec WebFilter is a robust tool, it could benefit from a wider range of features. More customization options would enhance its usability. Additionally, while the integration process is generally smooth, there have been instances where it was challenging to integrate with other systems. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Symantec WebFilter effectively addresses the challenge of maintaining a secure and productive online environment. It filters out potentially harmful or inappropriate content, reducing the risk of cyber threats. This has significantly improved our cybersecurity posture and reduced the time and resources spent on managing internet access. ### 2. Effective web security software **Rating:** 5.0/5.0 stars **Reviewed by:** ARVINA . | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec has helped secure all the school systems very easily. Students are not allowed to access sites which are not meant for them, access control is a wonderful feature. It works in the background all the time to identify any threats and remove them or quarantine from systems. This has also proven to be an asset to prevent any malware attacks in our systems. **What do you dislike about Symantec WebFilter / Intelligence Services?** The startup of systems becomes slow when Symantec is installed in system as it always `activates when systems reboot. So, the initial lag is always there when trying to access other apps after rebooting systems. Other than this, everything is great. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Symantec has helped secure the school systems. All the systems are up-to-date with latest web threats detection technology. Also, the systems have access control installed so only few domains are available to be accessed by the students. No unauthorised downloads are allowed by Symantec. Malware is prevented in the systems, which help to reduce any downtime for our servers and systems. ### 3. great protection tool for web applications to prevent cyber attacks **Rating:** 4.0/5.0 stars **Reviewed by:** Hazrath AnsarMadeena S. | GOLIVE MANAGER, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Bandwidth management and Malware Protection is very helpful **What do you dislike about Symantec WebFilter / Intelligence Services?** Basic customization only , Advanced customization needed **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It helped me in Phishing Protection,Data Leakage Prevention and Bandwidth Optimization ### 4. Software working well towards secure systems **Rating:** 4.5/5.0 stars **Reviewed by:** NEELAM G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** It is a good software for all-around protection of systems. Authorization based access to systems and not allowing certain websites to be accessed by students are the best features of it. It is very easy to use as it continues to secure computers in the background while user continues to work on their tasks without any interruptions. Also, it alerts of a user of there is any malicious content in the system and immediatelyt quaratines it. **What do you dislike about Symantec WebFilter / Intelligence Services?** This software sometimes makes systems run slow, as Symantec is constatntly running in the background. Due to this, the average speed of the systems is conceivable reduced. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Staff and students are not allowed to access sites that are not relevant to them. Also, as they are not allowed to download any content from internet in the first place, chances of computers and school servers getting infected by malicious software is very minimal. Due to this, all the content and information on these systems remain secure and safe. ### 5. Protecting systems from web threats and malware **Rating:** 4.5/5.0 stars **Reviewed by:** ANITA D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec WebFilter tool is pretty proactive in detecting threats to the systems. Its anti-malware technology is helping us protect our systems and servers from online threats. It is installed in the systems as part of the entire Symantec Web Suite and is very easy to use as it continuously works in the background to analyze users and their activity. Hence, it is very easy to implement and use. **What do you dislike about Symantec WebFilter / Intelligence Services?** The suite itself is quite heavy and consumes a lot of disk space, due to which other programs sometimes hang. Otherwise, overall a good software. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** All our systems in computer lab and the school servers are used by multiple students and staff members. Security is the most important aspect to protect data of the institution. Symantec has helped us to block potential online threats and malware before our critical systems could be attacked. This in turn prevents downtime of services for all of us. ### 6. Inelligent cyber-security solution **Rating:** 5.0/5.0 stars **Reviewed by:** Neelam N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec allows to configure access to systems and certain websites easily. It also helps in detecting and blocking online threats. User access control is one of the best features of this software. We are able to easily block unwanted content on the internet so that staff and students should not access it at all. **What do you dislike about Symantec WebFilter / Intelligence Services?** The only feature that can be improved upon would be the UI of the software. The alerts can be more user-friendly and informative. Similarly, admin interface of the app can also be improved. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** To prevent students and staff from browsing the internet for inappropriate content and downloading malicious software knowingly or unknowingly, we configure Symantec to block and limit browsing capabilities. This prevents our systems from being hacked and also from dangerous malware and spyware online. Most of the threats are easily averted, thus preventing any downtime for our school servers. ### 7. Efficient web threat block and access control software **Rating:** 5.0/5.0 stars **Reviewed by:** Sidhant S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec has helped to control user access to malicious websites and other malware web content. It has also helped in reducing the number of cyber attacks on our servers. Its user access control is the best feature to prevent users accessing wrong websites. The best part is that it works in the background while user continues to work. **What do you dislike about Symantec WebFilter / Intelligence Services?** Haven't really found anything to dislike as of yet in Symantec Web Filter services as they are doing the job perfectly. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** System security from online threats is the best benefit achieved from Symantec services. No malware is allowed to be downloaded on system, and if it does, it is immediately quaratined. So, the servers are never compromised. Symantec is helping us secure our web ecosystem. ### 8. Symantec WebFilter works as it's intended to. **Rating:** 3.5/5.0 stars **Reviewed by:** Tomasz K. | Senior Project Manager, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** It's very effective tool. Helps our organization with phishing or for end users to click on the dangerous links in emails. **What do you dislike about Symantec WebFilter / Intelligence Services?** now whenever we send any email with link inside it has this long prefix before the link itself so it makes emails less attractive: https://clicktime.symantec.com/15siFBBhhP8JX2uFwejxa?h=hcwA1wpaDwBDHKkmoPygp0XlTLP_IISjoRUL1mdjuM8=&u= **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** it's helping to scan any links in the email that are sent to our employees and minimize the threat that somoene will click the infected link. ### 9. Good service covering all your needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** It allows accounts with special privileges to filter certain web content and block harmful or inappropriate websites. It also has real-time threat protection so the service is constantly in use to protect you from potentially harmful websites. There's also cloud intergration so the service is linked to the cloud meaning your data is protected alongside the whole security platform. The customer service the platform provides has been useful when I have had to use it. As well as this the implementation f installing the service was relatively easy too. Due to my frequent usage of this platform I don't think i could go back to not using it. **What do you dislike about Symantec WebFilter / Intelligence Services?** While it is useful in the services it provides, it can be relatively expensive especially for smaller businesses on smaller budgets. Organisations looking to get a service like this one should probably assess that they can afford it, but if they can should definitely get it because it is a good service as reasoned with in my last answer. Sometimes the ease of use in the UI can be a little less intuitive or simple-looking as well. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** A common business problem for most businesses, and in this case mine is threats online. Symantec is able to instantly detect and prevent users from accessing harmful websites that they may be unware of ultimately protecting the business as a whole. The service goes one step further with this and lists the webiste as an identified threat, blocking future access. There is also regulatory compliance standards amongst the platform which helps basically businesses like mine comply with certain industry-specific regulations (most commonly GDPR for email related which also helps us to be protected form phishing attemps). ### 10. One of the best WebFilter **Rating:** 4.5/5.0 stars **Reviewed by:** Sudarshan H. | Senior Associate - Payroll, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec Web Security Service (WSS) is a best WebFilter which provides solutions to modern day security threats. It filters the pishy and fraud sites and notify the users before accessing it. **What do you dislike about Symantec WebFilter / Intelligence Services?** There are very limited things i personally didn't like about Symantec WebFilter. One of it is everytime i logged into Symantec WebFilter, i experienced the slow internet speed. Also, it is a bit costier side. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Symantec WebFilter is offering multiple security solutions which can found on the internet. It is offering the strong gateways which will filter the most of the online frauds. It is helping the organisation by eliminating the most of the online security threats ### 11. Symantec End Point Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** I like best about Symantec is the ease of use and implementation of the filters needed by clients that differs from each other. **What do you dislike about Symantec WebFilter / Intelligence Services?** The least helpful and unproductive service of Symantec is the having a short and long scan period. It should just have one even if it does take more time to ensure we get more protection from threats and viruses. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It helps us easily comply with the requirements of our clients such as whitelisting of websites. ### 12. Symantec review **Rating:** 5.0/5.0 stars **Reviewed by:** Hubert D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** What I like about the service of symantec is that this tools provide security for the tools and other services that requires protection across the web, social media, applications, and mobile networks **What do you dislike about Symantec WebFilter / Intelligence Services?** While reports and dashboards provide visibility into threat detection, real time notifications to user could be a useful feature to adopt.Easy way to select the areas / domains where filters can be applied from client end. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Great visibility into web filtering policies using the dashboards and reports. Always online (with cloud connectivity) feature to have real time threat protection ### 13. Good tool for web filtering. **Rating:** 4.5/5.0 stars **Reviewed by:** Anussha H. | Cyber Security Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Have used both Symantec and symantec webfilter and it is quite reliable. It is a good way to keep your webapp safe and get alerted on any issues as soon as possible. Easy to implement and integration as well. **What do you dislike about Symantec WebFilter / Intelligence Services?** I didn't find any downside to this. It is good with the web filter and is very efficient. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It has helped with blocking 99% percent of the threats and it is very helpful in keeping my webapp safe. ### 14. Great tool but room for improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Symantec WebFilter / Intelligence Services?** The interface to setup everything is even for non professionals sort of handable. For professionals definitely easy to implement. **What do you dislike about Symantec WebFilter / Intelligence Services?** Could be cheaper and quite a few alternatives are on the market. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Setting up our clients staff for safe surfing in the web properly. ### 15. Robust Web filtering and intelligent analytics for users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Their webfiltering is very robust, it allows for users to control and monitor web access. Perfect for bigger or enterprise business. It's a trustworthy software as it come from Symantec. **What do you dislike about Symantec WebFilter / Intelligence Services?** It's not a cheap service, it's not cost effective for small business. Customization is also very limited. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Web security was an issue in our company, as everyone in the company uses laptop and sometimes they use it for personal use. Symantec Webfilter help addressing that as we can reduce risk and filter dangerous website. ### 16. Great program and not too over protective **Rating:** 5.0/5.0 stars **Reviewed by:** Sara B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** I liked that it wasn't as strick as some other sites. There are other programs that I couldn't even review hotels or airlines because the web filter was too strict. **What do you dislike about Symantec WebFilter / Intelligence Services?** I do not have anything negative to say about Symantec WebFilter as it worked exactly how I would like. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** This program allows our company to function without being restrained on unneeded searches and content. ### 17. Best Web application protection service by Symantec **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Symantec WebFilter/Intelligence Services is very advanced threat defence service which is helping us in protecting our web application. It is easy to administer and able to perform web content filtering and threat intelligence activity. **What do you dislike about Symantec WebFilter / Intelligence Services?** Its required deep knowledge of the product to configure it on infra. Support services should be improved further, High cost, Sometimes few bot traffics are not detectable by the Software. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It is securing our web application from the internet threat activities. Gateway is equipped with highly advanced intelligent models which able to detect malware/spam content of the incoming app traffic. ### 18. Stable Access and Reliable Security **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Symantec WebFilter / Intelligence Services?** Easy connection every time needed. And the good re-connection function is cool **What do you dislike about Symantec WebFilter / Intelligence Services?** The connection automatically reconnects, could be troublesome too. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** it provides pretty good security for websites ### 19. Review - Symantec Web Filter **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh B. | Lead Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Very nice and intelligent logic . Feels safe when the system is working. **What do you dislike about Symantec WebFilter / Intelligence Services?** GUI needs more work and availaibilty for NOn windows systems and apps is required **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Need to create a Security layer for the enterprise security ### 20. Intelligent choice for system protection **Rating:** 4.5/5.0 stars **Reviewed by:** Pranay C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** It's intelligence in immediate blocking potential threats assuring our system's security. **What do you dislike about Symantec WebFilter / Intelligence Services?** To further enhance the level of protection, program's status report can be improved. **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It helps prevent ransomeware, malware protecting the machine from cyber threats. ### 21. Strong filtering abilities **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole S. | Event Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Able to filter based on tiny details or wide range. Easy to use **What do you dislike about Symantec WebFilter / Intelligence Services?** Sometimes it filters too much. It can cause a confusion at times **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** It helps to prevent malware, ransomware, and other negative programs ### 22. Symantec web Filter **Rating:** 5.0/5.0 stars **Reviewed by:** Sushil B. | administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Easy of management, policy customisation, logs analysis, vendor support **What do you dislike about Symantec WebFilter / Intelligence Services?** Not seen any issue , as good product in the industry **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Logging, report analysis, alerting ### 23. It works very well, but it consumes processor resources.... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** Real and Online Threat Coverage, fully integrated into the browser at the time of navigation and access... **What do you dislike about Symantec WebFilter / Intelligence Services?** Consumption of local PC resources.... **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** the active protection of threats that may affect the company's assets ### 24. Not like it used to be **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Symantec WebFilter / Intelligence Services?** deliver real-time web content protection, security categorization and web application control **What do you dislike about Symantec WebFilter / Intelligence Services?** used to be much better befor the Broadcom acqistion **What problems is Symantec WebFilter / Intelligence Services solving and how is that benefiting you?** Web gateway, filtering and protection ### 25. A bodyguard you don't even realize is there **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **Describe the project or task Symantec WebFilter / Intelligence Services helped with:** Whenever I'm using my browser, Symantec will prompt me if a website seems unreliable. It also alerts me if I put personal information into a website, saying make sure this is a site you can trust. I enjoy having the backup there because a lot of times I'm moving a million miles a minute that I don't always remember to double check these things. **What do you like best about Symantec WebFilter / Intelligence Services?** I like that it protects my computer from any possible viruses and blocks me from clicking on unreliable websites. **What do you dislike about Symantec WebFilter / Intelligence Services?** Sometimes it gives me too many pop up warnings. - [View Symantec WebFilter / Intelligence Services pricing details and edition comparison](https://www.g2.com/products/symantec-symantec-webfilter-intelligence-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+20%3A03%3A00+-0500&secure%5Bsession_id%5D=f6d44dba-baa2-4599-8f00-edcdb47c6ed6&secure%5Btoken%5D=2b6f0af21fd858550ed1169dde88af161ae06a86d77a9f0082fb77f2e0fbc5e5&format=llm_user) ## Symantec WebFilter / Intelligence Services Features **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration ## Top Symantec WebFilter / Intelligence Services Alternatives - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (266 reviews) - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (243 reviews) - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (221 reviews)