---
title: Sutherland Agent Success Reviews
meta_title: 'Sutherland Agent Success Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Sutherland Agent Success works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 11
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Sutherland Agent Success Reviews
**Vendor:** Sutherland  
**Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 11
## About Sutherland Agent Success
Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.





## Sutherland Agent Success Discussions
  - [What is Augment CXM used for?](https://www.g2.com/discussions/what-is-augment-cxm-used-for)

- [View Sutherland Agent Success pricing details and edition comparison](https://www.g2.com/products/sutherland-agent-success/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A56%3A26+-0500&secure%5Bsession_id%5D=dfdf4a85-b2ae-4c7c-a5d1-a040cf10e7f1&secure%5Btoken%5D=3e024c6e69e761346bed17e11ee3c5015169e7532cded266774601a3cafca4f9&format=llm_user)

## Sutherland Agent Success Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

****
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Lead Engagement
- Customer Database
- AI Copilot

## Top Sutherland Agent Success Alternatives
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,839 reviews)
  - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,679 reviews)