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SUSE provides top-tier enterprise support, backed by a knowledgeable team and a strong open-source community. Whether you're troubleshooting an issue or planning a large-scale deployment, SUSE’s support channels are responsive and effective. The integration with SUSE’s broader enterprise offerings also ensures continuity and reliability for mission-critical workloads. One of Rancher's most appreciated features is its clear, well-structured documentation. From initial setup to advanced configurations, the guides are intuitive and beginner-friendly, yet detailed enough for seasoned DevOps professionals. The documentation includes practical examples, troubleshooting tips, and architectural insights that make onboarding and scaling straightforward. Review collected by and hosted on G2.com.
Although Rancher is user-friendly at the surface level, advanced configurations—such as setting up service meshes, customizing RBAC, or integrating external authentication providers—can require a deeper understanding of Kubernetes internals. This may pose a challenge for teams new to container orchestration. Rancher also requires a complex upgrade process requiring users to follow detailed, multi-step procedures. While the documentation is thorough, the upgrade process can be time-consuming and error-prone if not followed precisely. Review collected by and hosted on G2.com.
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We're pleased to read that our documentation is supporting you to onboard smoothly and scale effectively.
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