SurveyPro Reviews & Product Details

SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys. - Data Collection: Supports multiple distribution methods, including online, email, and paper-based surveys. - Analysis Tools: Provides comprehensive reporting and analysis features to interpret survey results effectively. - User-Friendly Interface: Designed for ease of use, allowing users to navigate and utilize features without extensive training. Primary Value and User Solutions: SurveyPro addresses the need for efficient and reliable survey management by offering an all-in-one solution that simplifies the creation, distribution, and analysis of surveys. It enables organizations to gather valuable insights, make data-driven decisions, and enhance their research capabilities without the need for multiple tools or complex processes.

Seller

Apian Software

Discussions

SurveyPro Community

Solution Type

Best-of-Breed

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295

single-user license

View More Pricing Information

Top-Rated Alternatives

SurveyMonkey

4.4/5(24,053)

Qualtrics Market Research

4.4/5(3,027)

Alchemer Survey

4.4/5(970)

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User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Integrations

(4)

Integration information sourced from real user reviews.

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:

Company size — Small business: A prominent group of positive users.
Company size — Mid-market: Also well represented among positive users.
Company size — Enterprise: Positive users include larger organizations as well.
Industry — Information technology and services: A recurring setting for survey collection and analysis.
Industry — Education: Users apply it to gather feedback from students, staff, and communities.
Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.

Time to go live	Relative frequency
Less than one month	Most common range
Less than one day	Also reported
One to three months	Reported less often
Six to twelve months	Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:

Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

G2 reviews are authentic and verified.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/4/2022

"SurveyPro is the perfect survey tool!"

4.5/5

What do you like best about SurveyPro?

The best part about SurveyPro is that it gets the job done! It is so easy to use and has a great user interface compared to other survey products on the market. It is also quite cost-effective. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Nothing comes to mind when I consider any issues with the product. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Theresa E.

Consultant

Small-Business (50 or fewer emp.)

1/1/2022

"Best reliable software, fast with complete set of capabilities"

3.5/5

What do you like best about SurveyPro?

complete set of software, its fast perfect for survey projects Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

affordability can be an issue for some individuals Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Dr. ROOPESH R.

Lead Consultant

Small-Business (50 or fewer emp.)

9/3/2021

"Excellent Software package for Data analysis"

4/5

What do you like best about SurveyPro?

We use it to study extensive long-term data and analyze market research, surveys, and email data collection. It can also be used as a branding tool and do survey across professionals. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

nothing specific, it should have more predefined templates for surveys Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

kathy d.

Professional Organizer

Small-Business (50 or fewer emp.)

Updated 9/28/2023

Originally submitted 9/28/2021

"Pros outweigh the Cons..."

5/5

What do you like best about SurveyPro?

SurveyPro is a reasonably priced product that is easy to learn this software provided you have a basic understanding of surveying. The yearly subscription is a 1x cost which is less than other similar software products. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

SurveyPro still has program bugs that the developers are addressing. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Thomas M.

Credit Controller

Small-Business (50 or fewer emp.)

12/28/2021

"Happy Survey Pro Client"

5/5

What do you like best about SurveyPro?

Makes data collections and analysis easier and quicker Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

we need more customer-oriented updates, please develop these more Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

11/23/2021

"Survey pro-a sure hit!"

5/5

What do you like best about SurveyPro?

I enjoy the ease of access, as well as an easy to understand dashboard. The aesthetic flow of it really ties in the final pieces. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It takes a bit of a learning curve until you are ready to fully understand it. Whilst it has ease of access, some may find it different than most. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Wholesale

Small-Business (50 or fewer emp.)

11/10/2021

"With SurveyPro you can customize your own surveys"

4/5

What do you like best about SurveyPro?

You can customize your surveys. The software you need to download ensures you create your style survey. Here you can make many different creations and styles tailored to your organization. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I dislike the "high" purchase license price, and the look and feel are a bit outdated. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/19/2021

"Easy to use and personalize"

4.5/5

What do you like best about SurveyPro?

SurveyPro is a great software that you are able to personalize to meet your own business or design criteria. It's not just a standard cookie cutter template that is generic like the other programs that are out there today. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I don't have much of anything to dislike about the software. It does everything that I need it to do and more. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

KANISHK GUPTA M.

Professor - Marketing

Mid-Market (51-1000 emp.)

1/24/2021

"A complete package for online surveys with exciting features"

4/5

What do you like best about SurveyPro?

It is compatible with survey office which lets me transfer survey data and analyse it easily. It is reliable and very easy to use. Ease of use is really important as respondents should be comfortable while filling out the survey to get the best fill through rates. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Risk to reward ratio is very low as the one time cost of the software is $2000 which is very high in comparison with other survey tools available. Also paying such a high cost for surveys which are unpredictable is a high risk. Review collected by and hosted on G2.com.

Recommendations to others considering SurveyPro:

Please go ahead and try this out. It is worth every penny. Review collected by and hosted on G2.com.

What problems is SurveyPro solving and how is that benefiting you?

I personally got more responses through SurveyPro than other survey tools which helped me realise great insights for my business. Its really helpful for taking feedback where you need both quantitative and qualitative data. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

12/27/2021

"They have clever hooks..."

3.5/5

What do you like best about SurveyPro?

ease of use and the number of template suggestions that they offer Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

for any analytics really useful, you have to pay for them Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep Vyas

•

Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

1 Upvote

Join the conversation

jhony vega jimenez

•

Last activity over 5 years ago

How to get the most out of this platform?

1 Upvote

Join the conversation

View all Discussions

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295

single-user license

View More Pricing Information

SurveyPro Comparisons

SurveyMonkey

4.4/5(24,053)

Compare Now

SurveyPro Features

Survey Insights

Reporting & Analytics

BI Tools Integration

Data Exporting

Survey Management

Survey Builder

Customizable Questions

Templates

Survey Customization

Question Branching

Branding

Multimedia Support

Agentic AI - Survey

Proactive Assistance

Decision Making

View More Features

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SurveyPro Reviews & Product Details

Pricing

SurveyPro 5

Top-Rated Alternatives

User Insights

SurveyPro Integrations

SurveyPro Reviews FAQs

What is SurveyPro, and what problem is it built to solve?

What company sizes and industries is SurveyPro the best fit for?

How long does it take to implement SurveyPro across a team?

What customer support options does SurveyPro provide, and how do users find the overall support experience?

What features or capabilities could make SurveyPro even more useful?

SurveyPro Reviews (253)

SurveyPro Reviews (253)

What do users say?

Pros & Cons

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Questions about SurveyPro? Ask real users or explore answers from the community

Pricing Options

SurveyPro 5

SurveyPro Features

Work at Apian Software?

Categories on G2

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