# SurveyMonkey vs SurveyPro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive drag-and-drop interface and clean layout. One user mentioned, "I find SurveyMonkey easy to use," which reflects its strong reputation for accessibility.
- **Users say** that SurveyPro also offers a smooth survey creation experience, but it faces challenges in comparison to SurveyMonkey's overall ease of use. While one reviewer appreciated its intuitive design, they noted that it doesn't quite match the polished feel of SurveyMonkey.
- **According to verified reviews** , SurveyMonkey's implementation process is praised for being quick and straightforward. Users appreciate the easy initial setup, with one stating, "The initial setup was easy, which I appreciate," making it a favorable choice for those looking to get started quickly.
- **Reviewers mention** that SurveyPro integrates well with other tools, allowing for seamless data flow into analytics dashboards. This feature is particularly beneficial for businesses focused on actionable insights, as one user noted, "SurveyPro focuses on turning customer feedback into actionable insights."
- **G2 reviewers highlight** that SurveyMonkey has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. With a G2 Score of 87.59, it stands out as a reliable choice for users seeking a robust survey tool.
- **Users report** that while both platforms offer good support, SurveyMonkey edges out with a higher quality of support rating. Reviewers appreciate the assistance they receive, with one stating, "SurveyMonkey strikes an outstanding balance between simplicity and professional-grade power," indicating a strong partnership in business.



| | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 23,555 | 251 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (43.6% of reviews) | 
| **Entry Level Price** | Contact Us | $1,295 single-user license | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (375 reviews)
- Ease of Creation (170 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### SurveyPro

Pros:
- Ease of Use (8 reviews)
- Simple (6 reviews)

Cons:
- Outdated Design (5 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | SurveyPro | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20682 reviews) | 8.7 (193 reviews) | 
  | **Ease of Use** | 9.2 (20800 reviews) | 8.9 (192 reviews) | 
  | **Ease of Setup** | 9.0 (8135 reviews) | 8.4 (76 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 8.7 (55 reviews) | 
  | **Quality of Support** | 8.6 (14675 reviews) | 8.4 (176 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 8.4 (55 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20222 reviews) | 7.3 (183 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### SurveyPro

#### Entry-Level Pricing

Plan: SurveyPro 5

Price: $1,295 single-user license

Description: SurveyPro 5 licenses are perpetual. No required annual fees or per-respondent charges. Support agreements and upgrades are optional.


[Learn more about SurveyPro](https://www.g2.com/products/surveypro/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 195 |
| **SurveyPro** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (171 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **AI Text Generation** | 7.4 (131 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1714 |
| **SurveyPro** | 8.2/10 | 60 |

#### Survey Management

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Survey Builder** | 9.0 (1510 reviews) | 8.6 (49 reviews) | 
| **Question Types** | 8.9 (1447 reviews) | 8.7 (46 reviews) | 
| **Templates** | 8.6 (1362 reviews) | 8.0 (45 reviews) | 
| **Survey Distribution** | 8.9 (1423 reviews) | 8.4 (42 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1173 reviews) | 8.2 (36 reviews) | 
| **Branding** | 8.2 (1208 reviews) | 8.6 (38 reviews) | 
| **Multimedia Support** | 8.1 (1073 reviews) | 8.4 (37 reviews) | 
| **Multilingual Surveys** | 8.1 (906 reviews) | 8.1 (35 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1418 reviews) | 8.3 (42 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 8.1 (33 reviews) | 
| **Data Exporting** | 8.5 (1267 reviews) | 8.4 (38 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | 8.5 (34 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | 6.7 (8 reviews) | 
| **Proactive Assistance** | 7.7 (152 reviews) | 7.8 (10 reviews) | 
| **Decision Making** | 8.0 (153 reviews) | 8.2 (11 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 247 |
| **SurveyPro** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (198 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (206 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | SurveyPro | 
|---|---|---|
| **Small-Business** | 36.5% | 43.6% | 
| **Mid-Market** | 34.1% | 33.8% | 
| **Enterprise** | 29.4% | 22.6% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### SurveyPro

- **Financial Services:** 6.9%
- **Education Management:** 6.0%
- **Marketing and Advertising:** 6.0%
- **Information Technology and Services:** 5.6%
- **Accounting:** 3.9%
- **Higher Education:** 3.9%
- **Computer Software:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Apparel & Fashion:** 2.1%
- **Consumer Services:** 2.1%
- **Other:** 57.5%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5239 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (209 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to SurveyPro

- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48082 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1038 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### SurveyPro

- Title: [How can I earn money from survey pro?](https://www.g2.com/discussions/50531-how-can-i-earn-money-from-survey-pro) — 2 comments, 1 upvote
  > **Top comment:** "performing tasks"
- Title: [What is SurveyPro used for?](https://www.g2.com/discussions/what-is-surveypro-used-for) — 1 comment
  > **Top comment:** "Surveypro create scannable surveys. You can combine multiple media in a single project, and even do the analysis together."
- Title: [How to get the most out of this platform?](https://www.g2.com/discussions/como-sacar-el-mayor-provecho-a-esta-plataforma) — 1 comment, 1 upvote
  > **Top comment:** "doing it"
- Title: [What is best way?](https://www.g2.com/discussions/33317-what-is-best-way) — 1 comment, 1 upvote
  > **Top comment:** "In a quick, easy, and reliable way"
- Title: [Definately I would like to take this accross my network](https://www.g2.com/discussions/32665-definately-i-would-like-to-take-this-accross-my-network) — 1 comment, 1 upvote
  > **Top comment:** "I advise you to place it on all networks."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-surveypro)