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Compare SurveyMonkey and SurveyPro 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
Contact Us
$1,295 single-user license
SurveyMonkey
Star Rating
(23,283)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveyPro
Star Rating
(239)4.2 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$1,295 single-user license
Learn more about SurveyProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to SurveyPro. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's implementation process is praised for its simplicity, with many users highlighting the ease of setup. One user mentioned that they completed a global survey in just a matter of days, thanks to the platform's intuitive features and predefined templates.
- Users say that SurveyPro offers a straightforward approach to survey creation, making it appealing for those who prefer simplicity. One reviewer expressed their love for the product's quick survey creation capabilities, which they found helpful for polling new clients shortly after starting campaigns.
- Reviewers mention that while SurveyMonkey provides a vast library of over 500 expert-written templates, enhancing the quality of data collection, SurveyPro's reporting features are highlighted as a favorite aspect, indicating that it meets specific needs for users focused on data analysis.
- G2 reviewers indicate that SurveyMonkey's support quality is generally higher, with users rating it positively for assistance and guidance. In contrast, SurveyPro's support received slightly lower ratings, suggesting that users may experience challenges when seeking help.
- According to recent feedback, SurveyMonkey's advanced features, such as AI enhancements and robust analytics, set it apart from SurveyPro, which, while effective for basic surveys, may not offer the same depth in functionality for users looking for comprehensive survey solutions.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveyPro
SurveyPro 5
$1,295
single-user license
SurveyPro 5 licenses are perpetual. No required annual fees or per-respondent charges. Support agreements and upgrades are optional.
Free Trial
SurveyMonkey
Free Trial is available
SurveyPro
No trial information availableRatings
Meets Requirements
9.0
20,461
8.7
183
Ease of Use
9.2
20,573
8.9
182
Ease of Setup
9.0
7,912
8.4
66
Ease of Admin
8.9
7,584
8.6
53
Quality of Support
8.6
14,507
8.4
166
Has the product been a good partner in doing business?
8.8
6,633
8.4
53
Product Direction (% positive)
7.7
20,024
7.4
174
Features by Category
Feedback Management
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Not enough data
Feedback Analysis
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Not enough data
Feedback Sources
8.1
142
Not enough data
9.0
143
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1376
8.3
40
8.9
1397
8.5
39
8.6
1319
7.8
39
8.8
1360
8.1
36
Survey Customization
8.5
1143
8.2
35
8.2
1177
8.4
35
8.1
1069
8.3
36
8.1
896
8.0
33
Survey Insights
8.6
1309
8.0
38
8.0
926
7.8
30
8.5
1239
8.3
35
8.4
1129
8.4
33
Agentic AI - Survey
7.6
144
6.2
7
7.7
143
6.7
7
8.0
146
6.9
7
Customization
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Not enough data
Additional Functionality
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and SurveyPro are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
SurveyPro has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Financial Services
7.2%
Marketing and Advertising
6.3%
Education Management
6.3%
Information Technology and Services
5.4%
Higher Education
4.1%
Other
70.7%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Definately I would like to take this accross my network
1 Comment
EH
I advise you to place it on all networks.Read more
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