Compare SurveyMonkey and SurveyPro 
At a Glance
Market Segments
Small-Business (36.5% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
Contact Us
$1,295 single-user license
SurveyMonkey
Star Rating
(23,504)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveyPro
Star Rating
(248)4.2 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$1,295 single-user license
Learn more about SurveyProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and ease of use. Users appreciate that everything they need is available on a single platform, making survey creation straightforward without requiring extensive training.
- Users say that SurveyPro offers a good balance of functionality and usability, particularly in fast-paced environments. Reviewers highlight its ease of implementation and the ability for new users to quickly get up to speed, which is essential for teams needing to compile information efficiently.
- According to verified reviews, SurveyMonkey's implementation process is notably quick, with users noting that setting up surveys is intuitive and seamless. This ease of setup contributes to a more satisfying overall experience, as users can focus on gathering insights rather than troubleshooting.
- Reviewers mention that while SurveyPro has a solid feature set, it sometimes lacks the depth found in SurveyMonkey's offerings, particularly in areas like survey distribution and reporting. Users have noted that SurveyMonkey's advanced analytics tools enhance their ability to analyze data effectively.
- Users highlight that SurveyMonkey's support quality is a strong point, with many finding the assistance helpful and responsive. This level of support is crucial for users who may encounter challenges during their survey processes, ensuring they can resolve issues quickly.
- G2 reviewers indicate that while both platforms cater to small businesses, SurveyMonkey's larger market presence and higher overall satisfaction ratings suggest it may be a more reliable choice for users seeking a comprehensive survey solution that meets diverse needs.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveyPro
SurveyPro 5
$1,295
single-user license
SurveyPro 5 licenses are perpetual. No required annual fees or per-respondent charges. Support agreements and upgrades are optional.
Free Trial
SurveyMonkey
Free Trial is available
SurveyPro
No trial information availableRatings
Meets Requirements
9.0
20,633
8.7
191
Ease of Use
9.2
20,752
8.9
190
Ease of Setup
9.0
8,089
8.4
74
Ease of Admin
8.9
7,620
8.7
55
Quality of Support
8.6
14,637
8.4
174
Has the product been a good partner in doing business?
8.8
6,669
8.4
55
Product Direction (% positive)
7.7
20,186
7.3
181
Features by Category
Feedback Management
7.8
149
Not enough data
8.1
146
Not enough data
8.1
158
Not enough data
Feedback Analysis
8.2
145
Not enough data
7.9
145
Not enough data
7.6
139
Not enough data
Feedback Sources
8.1
147
Not enough data
9.1
169
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
82
Not enough data
Survey Management
9.0
1482
8.5
47
8.9
1440
8.7
44
8.6
1355
8.0
43
8.9
1411
8.2
39
Survey Customization
8.4
1166
8.2
36
8.2
1201
8.5
37
8.1
1075
8.4
37
8.1
906
8.0
34
Survey Insights
8.6
1395
8.1
40
8.0
945
8.0
32
8.5
1264
8.3
36
8.4
1139
8.5
34
Agentic AI - Survey
7.6
148
6.2
7
7.7
150
7.4
9
8.0
152
7.6
9
Customization
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
206
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and SurveyPro are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
SurveyPro has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Financial Services
6.9%
Education Management
6.1%
Marketing and Advertising
6.1%
Information Technology and Services
5.2%
Accounting
3.9%
Other
71.9%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is SurveyPro used for?
1 Comment
AS
Surveypro create scannable surveys. You can combine multiple media in a single project, and even do the analysis together.Read more
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