--- title: SurveyPro Reviews meta_title: 'SurveyPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how SurveyPro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 253 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

View 1 Video Reviews
Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"One of the best survey softwares out there!"
5/5
What do you like best about SurveyPro?

Having used other survey services in the industry, SurveyPro allows me to have further control of the type of data I would like to collect. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The interface can look a little bit modern and slick. Review collected by and hosted on G2.com.

Ram naresh P.
RP
Ram naresh P.
Freelance
Small-Business (50 or fewer emp.)
"I like surveypro its very easy and understand and very good design and i have great experience"
2.5/5
What do you like best about SurveyPro?

First design is beautiful and i like this Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I think every thing is fine for me and i enjoy Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"A great tool for collecting data and feedback"
3.5/5
What do you like best about SurveyPro?

It's easy to create a survey and get data according to the specific requirement, Furthermore price of the license is less. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

A compound data analytics dashboard should be provided to filter out the redundant entries from the repetitive responses. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about SurveyPro?

User friendly and easy to learn the program as well as teach others to use it Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Cost could be an issue especially for users who don't have a significant need for surveys Could have more statistical data points Review collected by and hosted on G2.com.

Tierney F.
TF
Tierney F.
PACU Charge Nurse
Enterprise (> 1000 emp.)
"SurveyPro Review"
5/5
What do you like best about SurveyPro?

I like that SurveyPro is easy to use and easy to teach. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I dislike nothing about SurveyPro, it's an affordable program. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A good place for all your surveys"
4/5
What do you like best about SurveyPro?

This is a very good portal to conduct surveys for various things like product surveys, event survey, surveys related to opinion of people, etc. Its better than other portals like survey monkey Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Although this is a very nice portal for conducting surveys and it provides a very good dashboard where you can filter and analyse survey results, but I think its user interface can be improved a little and made a bit user friendly Review collected by and hosted on G2.com.

Gabriella P.
GP
Gabriella P.
Admin Assisant
Small-Business (50 or fewer emp.)
"Reliable"
4.5/5
What do you like best about SurveyPro?

gets us the most reviews - better than calling someone constantly to get results Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

some more integrations - sometimes there's trouble on Chromebook but other that works great Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Best Survey analytics tool"
4.5/5
What do you like best about SurveyPro?

Time and efforts saving, quick and easy operation, viewing results in the best format Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

UI of the dashboard could be more engaging Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Wonderful Survey tool"
4.5/5
What do you like best about SurveyPro?

Survey Pro allows for a multitude of different survey types. It is very comparable to a lot of other systems. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Survey Pro could make the platform maybe more user-friendly like other systems. It's still easy to use, but I could see how people may get confused. Review collected by and hosted on G2.com.

Judy B.
JB
Judy B.
Occupational Therapist
Small-Business (50 or fewer emp.)
"Collect and Analyze all Your Data with SurveyPro"
4/5
What do you like best about SurveyPro?

Survey Pro makes it easy to collect and organize your survey data efficiently for analysis and comparisons. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There is a need for training for practical use and a higher price to purchase and put to use. Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making