--- title: SurveyPro Reviews meta_title: 'SurveyPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how SurveyPro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 253 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

View 1 Video Reviews
Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Samyak S.
SS
Samyak S.
Associate Tech Specialist
Enterprise (> 1000 emp.)
"SurveyPro : It's good but not the best in market"
3.5/5
What do you like best about SurveyPro?

Easy to use UI, multiple templates to use, organized export of data collected. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I didn't find any dislikes, it's good in its way. They should redesign their official website. Review collected by and hosted on G2.com.

JC
Joyce C.
Empresária
Small-Business (50 or fewer emp.)
"Great for evaluating questionnaire"
5/5
What do you like best about SurveyPro?

The advantages are obtaining data in a practical and assertive way. Therefore, it facilitates analysis and the reach is much greater. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Could you summarize the number of questions a bit more. Review collected by and hosted on G2.com.

JC
Javier C.
Division Manager
Enterprise (> 1000 emp.)
"Friendly to use"
5/5
What do you like best about SurveyPro?

Easy to do the follow up; you have no issues logging in so the access is not a pain on the neck. You receive a score, so you can see other peers and know how much effort you need to make. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Everything seems to be ok, very complete—enough space to add all comments possible. Easy to toggle from one screen to the other, and I have tried others that just drive me to drop. Review collected by and hosted on G2.com.

Salinda L.
SL
Salinda L.
Housekeeping inspector
Small-Business (50 or fewer emp.)
Originally submitted 1/31/2022
"My surveypro exspirence"
5/5
What do you like best about SurveyPro?

Of your look forwarded to doing surveys and completing them and getting paid for them then I would consider using survey pro they are the best if you like doing surveys Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There's nothing that I really dislike about survey pro they are the best survey pro app and I really appreciate them for being who they are for those who like to do surveys who love doing surveys they are the greatest Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"SurveyPro is 21st century New PRO"
4/5
What do you like best about SurveyPro?

UI is good and nice platform to work on. Can Integrate with other tools as required. Though many good competitors are available in the Market however it is nice to have in your portfolio. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Need good management to compete with others in this era. There number of tools that provide nice flexibility and even discounts. The team needs to look back and develop new optimizations. Review collected by and hosted on G2.com.

Vivek Kumar S.
VS
Vivek Kumar S.
Software Engineer
Mid-Market (51-1000 emp.)
"Survey pro"
4/5
What do you like best about SurveyPro?

Ease of access, and the light weight of it Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Interface could be better. Also the official website needs improvement Review collected by and hosted on G2.com.

Ashish S.
AS
Ashish S.
Product Manager
Mid-Market (51-1000 emp.)
"A very effective survey tool with various features"
3.5/5
What do you like best about SurveyPro?

Survey Pro is straightforward to use with a good interface for anyone to learn quickly. The price is also good and the questions are answered very quickly by the support. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

One of the areas of improvement I have noticed is implementing the statistical solution. Ignoring a few bugs, the platform performs well at such a good price point Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Good experience"
3.5/5
What do you like best about SurveyPro?

Able to conduct surveys easily. No limit on number of quest Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Paid subscription is quite expensive and have not taken it Review collected by and hosted on G2.com.

Kashif A.
KA
Kashif A.
Digital Transformation and Strategic Projects (Enterprise PMO) / Scrum Lead
Enterprise (> 1000 emp.)
"Survey Pro"
4/5
What do you like best about SurveyPro?

Features to create different types of surveys Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

No on-premise software / support

Close the loop not available against surveys responses Review collected by and hosted on G2.com.

Emily N.
EN
Emily N.
Law Clerk
Small-Business (50 or fewer emp.)
Originally submitted 3/30/2021
"Survey Pro Review"
5/5
What do you like best about SurveyPro?

I like how you can go to one place to find all of the reviews you need for common services everyone uses Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Sometimes the format of survey pro can be a little confusing Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making