SurveyPro Reviews & Product Details

SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys. - Data Collection: Supports multiple distribution methods, including online, email, and paper-based surveys. - Analysis Tools: Provides comprehensive reporting and analysis features to interpret survey results effectively. - User-Friendly Interface: Designed for ease of use, allowing users to navigate and utilize features without extensive training. Primary Value and User Solutions: SurveyPro addresses the need for efficient and reliable survey management by offering an all-in-one solution that simplifies the creation, distribution, and analysis of surveys. It enables organizations to gather valuable insights, make data-driven decisions, and enhance their research capabilities without the need for multiple tools or complex processes.

Seller

Apian Software

Discussions

SurveyPro Community

Solution Type

Best-of-Breed

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295

single-user license

View More Pricing Information

Top-Rated Alternatives

SurveyMonkey

4.4/5(24,053)

Qualtrics Market Research

4.4/5(3,027)

Alchemer Survey

4.4/5(970)

View All Alternatives

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Integrations

(4)

Integration information sourced from real user reviews.

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:

Company size — Small business: A prominent group of positive users.
Company size — Mid-market: Also well represented among positive users.
Company size — Enterprise: Positive users include larger organizations as well.
Industry — Information technology and services: A recurring setting for survey collection and analysis.
Industry — Education: Users apply it to gather feedback from students, staff, and communities.
Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.

Time to go live	Relative frequency
Less than one month	Most common range
Less than one day	Also reported
One to three months	Reported less often
Six to twelve months	Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:

Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

G2 reviews are authentic and verified.

Here's how.

Onyekachi E.

Shipping and Receiving Clerk

Import and Export

Small-Business (50 or fewer emp.)

Updated 11/16/2024

Originally submitted 4/18/2023

"SurveyPro - a multi-media solution"

5/5

What do you like best about SurveyPro?

SurveyPro allows you to create your survey, publish it online, and then download your data for detailed analysis. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It requires an honest survey, as such biased responses can lead to erroneous data. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Tarun K.

Sde-1

Small-Business (50 or fewer emp.)

3/22/2023

"SurveyPro"

5/5

What do you like best about SurveyPro?

It is the marketing research which provides full service to the surveys. There are many surveys. We can easily complete our survey and easily handle this to survey it. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Sometimes it lags while handling or doing surveys. Rest all the features are good to work with. Best site to survey anything. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Tahir A.

Program Head

Mid-Market (51-1000 emp.)

1/25/2023

"survey"

4/5

What do you like best about SurveyPro?

It is easy and quick with a wide range of areas to choose from. It is helpful for users to gain knowledge about certain area of profeciency. The rewards are satisfying. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Bias responses can lead to wrong data, which ultimately result in unuseable data. Sometimes surveys are incomplete for variable reasons. Financial attraction is motive for contribution. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Harshit C.

SEO Executive

Small-Business (50 or fewer emp.)

4/28/2023

"SurveyPro review"

2.5/5

What do you like best about SurveyPro?

Fantastic ways to create surveys for our customers Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The data from the survey can be a little difficult to extract sometimes Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Wireless

Small-Business (50 or fewer emp.)

4/24/2023

"SurveyPro seems to be a reliable survey software."

4.5/5

What do you like best about SurveyPro?

SurveyPro offers a variety of customizable templates for different types of surveys, which can save time and effort in designing surveys from scratch. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

While SurveyPro provides customizable templates, there may be limitations in terms of design customization or branding options, which may not fully meet the branding requirements. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Arav K.

Business Analyst

Mid-Market (51-1000 emp.)

8/9/2022

"One Stop Online Research solution"

4.5/5

What do you like best about SurveyPro?

When it comes to User Interface, Survey Pro is amazing. It's simple and easy to understand, even if you are new to the survey. However, what gives SurveyPro an edge over its competitors, is its affordable pricing. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Survey Pro sometimes suffers from a few bugs like the survey URL getting bad or expired ahead of time. But these are rare events from my experience. Though one area where I feel Survey Pro can do better is Statical tools and operations. Other industrial tools have plenty more statistical features available. But considering the price point and my scope of use, it was the best Review collected by and hosted on G2.com.

What problems is SurveyPro solving and how is that benefiting you?

The most important benefit of Survey Pro is easy to use interface which makes it easier for even a new user. The tool greatly helps to create a dynamic survey, send them through multiple platforms and view the results through charts, columns, and other insights. This helps to cut short the time to a vast extent. The pricing is affordable and thus helpful for small institutions. With interactive customer support, addressing any issue is easy too. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Carmen M.

Small-Business (50 or fewer emp.)

9/20/2022

"Best Survey Platform"

5/5

What do you like best about SurveyPro?

you are able to create lots of designs and forms, making it accessible for people and appealing. You also have analytics that enable you to learn more about the behaviour of the survey Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I would have to pay to get more designs and stuff but other than that, it's easy to use, fun and functional for surveys. There is nothing I would change on it to be honest Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Paramesha H.

Senior Survey Programmer

Mid-Market (51-1000 emp.)

Updated 7/26/2024

Originally submitted 11/2/2022

"Survey Programming platform"

4/5

What do you like best about SurveyPro?

It is useful to create the survey design for consumer studies. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Need to implement the complex set up i.e max-diff, conjoint, pricing set up etc.. Need to be more flexible to slove healthcare studies Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Relishiya T.

Software Engineer Intern

Enterprise (> 1000 emp.)

5/1/2022

"SurveyPro for survey making"

5/5

What do you like best about SurveyPro?

Best survey maker tool to easily make surveys! user friendly functionalities such as easy UI making, multimedia support, easy data export and organizing, having great templates to create surveys! Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Almost all the functionalities in the SurveyPro are good enough to create surveys and it would have improved user engagement to make surveys easier by integrating more security functionalities Review collected by and hosted on G2.com.

Recommendations to others considering SurveyPro:

I recommend using SurveyPro for the people who engage in big data collection and analytics and also research based activities! Easy and secure tool to make surveys Review collected by and hosted on G2.com.

What problems is SurveyPro solving and how is that benefiting you?

Easy to make surveys so that we can easily engage in research activities online, easy information collection platform for big data analytics, store and manage big data easily Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Computer Networking

Enterprise (> 1000 emp.)

8/7/2022

"Great experience - it is useful and easy to use too"

4/5

What do you like best about SurveyPro?

It helps in creating surveys quickly and collates the responses in a structured manner, with a dashboard for quick access to info that's relevant and valid. The surveys are sent instantly and the responses are also collected right upon submission. It is user-friendly and serves the required purpose every time. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It doesn't detect the duplicate questions/response options by itself. It will be a good idea to enhance the tool with this feature addition. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep Vyas

•

Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

1 Upvote

Join the conversation

jhony vega jimenez

•

Last activity over 5 years ago

How to get the most out of this platform?

1 Upvote

Join the conversation

View all Discussions

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295

single-user license

View More Pricing Information

SurveyPro Comparisons

SurveyMonkey

4.4/5(24,053)

Compare Now

SurveyPro Features

Survey Insights

Reporting & Analytics

BI Tools Integration

Data Exporting

Survey Management

Survey Builder

Customizable Questions

Templates

Survey Customization

Question Branching

Branding

Multimedia Support

Agentic AI - Survey

Proactive Assistance

Decision Making

View More Features

Work at Apian Software?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

Claim this profile

Categories on G2

Survey

Explore More

Which newsroom management systems provide role-based access controls and audit trails for media relations?Which salary benchmarking software is actually reliable enough for an enterprise HR team to use as the basis for a full compensation review cycle?What's the go-to owned media platform enterprises use for hosting articles, videos and gated content?

What are the best NetSuite consulting partners for rapid implementation and quick team adoption?Best cloud-based signage software for business Pros and Cons Details

Show MoreShow Less

SurveyPro Reviews & Product Details

Pricing

SurveyPro 5

Top-Rated Alternatives

User Insights

SurveyPro Integrations

SurveyPro Reviews FAQs

What is SurveyPro, and what problem is it built to solve?

What company sizes and industries is SurveyPro the best fit for?

How long does it take to implement SurveyPro across a team?

What customer support options does SurveyPro provide, and how do users find the overall support experience?

What features or capabilities could make SurveyPro even more useful?

SurveyPro Reviews (253)

SurveyPro Reviews (253)

What do users say?

Pros & Cons

Filter Reviews

Questions about SurveyPro? Ask real users or explore answers from the community

Pricing Options

SurveyPro 5

SurveyPro Features

Work at Apian Software?

Categories on G2

Explore More