--- title: SurveyPro Reviews meta_title: 'SurveyPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how SurveyPro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 253 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

View 1 Video Reviews
Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AL
Anish L.
waiter
Small-Business (50 or fewer emp.)
"best way for beginner"
2.5/5
What do you like best about SurveyPro?

it's the most helpful site that I have ever seen, it helped me to survive Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

This was a hope of every person so don't lie to them Review collected by and hosted on G2.com.

Stanley G.
SG
Stanley G.
Online Marketing
Small-Business (50 or fewer emp.)
"Using Survey Pro for accurate data collection, analysis, and reporting in field surveys."
4/5
What do you like best about SurveyPro?

I like how easy SurveyPro makes it to create and analyze surveys quickly. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

SurveyPro can be difficult to navigate and lacks modern user interface design. Review collected by and hosted on G2.com.

Aimé Guillaume T.
AT
Aimé Guillaume T.
Cleaner
Small-Business (50 or fewer emp.)
Originally submitted 12/13/2024
Business partner of the seller or seller's competitor, not included in G2 scores.
"Transforming Feedback into Actionable Insights"
5/5
What do you like best about SurveyPro?

SurveyPro simplifies data collection, offers customizable surveys, and provides real-time analytics for better insights. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Limited offline access, occasional bugs, and steep learning curve for new users. Review collected by and hosted on G2.com.

Shriyani A.
SA
Shriyani A.
Property Management Assistant
Small-Business (50 or fewer emp.)
"Best application for survey"
5/5
What do you like best about SurveyPro?

Survey pro is an advanced application with ease to use. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There is nothing in this application that I did not like. Review collected by and hosted on G2.com.

PR
Priya R.
Eclipse play
Mid-Market (51-1000 emp.)
"Survey organiser tool"
3.5/5
What do you like best about SurveyPro?

This is a good web-based tool through which we were able to prepare questionnaires online by using we got multiple responses at a time Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Limited function to perform extracting images online just like other substitutes available online Review collected by and hosted on G2.com.

Ankur R.
AR
Ankur R.
Assistant Manager
Mid-Market (51-1000 emp.)
"A good Survey software"
4.5/5
What do you like best about SurveyPro?

The best feature is to extract the data and meaningful information from collected data. It's a web-based software that provides ease to design the required Survey. It has some good templates to be used for. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Pricing is a game changer at this point in time. At present, the market is flooded with some free survey tools and software. Hence standing unique in such a scenario will require some out-of-the-box solution. So pricing and multiple features not supported may be the biggest road blocker. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"The best survey software is SurveyPro."
5/5
What do you like best about SurveyPro?

SurveyPro's data exporting system is very good; any required information can be collected from it very easily, and the collected data can be easily exported at any time just through an internet connection. Its template designs are very high quality, and its feature designs are very attractive and accessible for anyone to understand easily. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It is the best among the survey platforms, but its price is a bit high, and I think it may not be affordable for everyone. Review collected by and hosted on G2.com.

Nikki B.
NB
Nikki B.
Online Content Moderator
Small-Business (50 or fewer emp.)
"All in one survey categories"
5/5
What do you like best about SurveyPro?

It has multiple categories that matches my need. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Reports sometimes take a while. CX service takes a while to fix some issues. Review collected by and hosted on G2.com.

Monika n.
MN
Monika n.
Project Associate
Small-Business (50 or fewer emp.)
"Review of SurveyPro"
4/5
What do you like best about SurveyPro?

With excellent templates, it makes it easy to create surveys efficiently and skillfully, and it organizes the responses into a coherent totality. It is straightforward to use and consistently produces the desired outcomes. You can learn more about the survey's behavior thanks to its analytics. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It does not automatically recognize questions with identical response options. It will be a good idea to add this feature in order to improve the tool. More security features would enhanced user engagement and simplified surveys. Review collected by and hosted on G2.com.

VP
Vivek P.
Cloud and M365 architect
Mid-Market (51-1000 emp.)
"Perfect tool to create and distribute surveys quickly and easily."
4/5
What do you like best about SurveyPro?

It provides a wide range of templates that helps to start with it. It includes almost all the question types required for the survey. Provides real-time reporting and analysis of the survey. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There is no major dislike about this app except for cost; I feel it is costly. Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making